TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy to follow instructions & great online support online support was great....... very helpful with quick response to my questions.
Date published: 2021-04-04
Rated 5 out of 5 by from Easy and Quick Very happy with how quick and easy it was. Right on
Date published: 2021-04-04
Rated 5 out of 5 by from turbo tax is amazing it was super easy to use and it provided information on anything I was not sure about.
Date published: 2021-04-04
Rated 5 out of 5 by from Excellent Trust Return Product A great intuitive product. I will use this product again.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo is excellent Easy to use, but dont like that i have to enter a bunch of characters for this review
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax Makes it Easy Great experience, no problems, they made it very easy
Date published: 2021-04-04
Rated 4 out of 5 by from Turbo Tax needs help! Everything went pretty well, but it would be nice if the forms followed the forms one receives to turn in to the IRS. They could be a little more explicit in their directions. I called and Barton was most helpful in helping me finish up. Greatly appreciated.
Date published: 2021-04-04
Rated 5 out of 5 by from TurboTax is awesome Love this tax site wouldn't go anywhere else never
Date published: 2021-04-04
Rated 1 out of 5 by from Turbo IS NOT what it used to be I’ve been using turbo for over 2 decades. For all years that i’ve had an IRS refund, i’ve had turbo take out their product/service fee from my refund. For the first time in 2020 filing, i’m seeing an add on “processing” fee of $40 for a bank in Santa Barbara to handle my refund - NOT GOOD! So instead of paying $55 for turbo deluxe, i’d be paying $95 - forget that. Backing out of the “agreement” in order to pay by CC was cumbersome. FIX IT! turbo or next year i’m using someone else.
Date published: 2021-04-04
Rated 3 out of 5 by from Turbo Tax fair Having completed my tax forms and submitting them on line 2 months ago, I still have not received my Federal refund. Turbo Tax said that all was correct and there were no problems so why haven't I received my refund yet. Should be a help line for this type of problem!
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4143
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to follow instructions & great online support online support was great....... very helpful with quick response to my questions.
Date published: 2021-04-04
Rated 5 out of 5 by from Easy and Quick Very happy with how quick and easy it was. Right on
Date published: 2021-04-04
Rated 5 out of 5 by from turbo tax is amazing it was super easy to use and it provided information on anything I was not sure about.
Date published: 2021-04-04
Rated 5 out of 5 by from Excellent Trust Return Product A great intuitive product. I will use this product again.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo is excellent Easy to use, but dont like that i have to enter a bunch of characters for this review
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax Makes it Easy Great experience, no problems, they made it very easy
Date published: 2021-04-04
Rated 4 out of 5 by from Turbo Tax needs help! Everything went pretty well, but it would be nice if the forms followed the forms one receives to turn in to the IRS. They could be a little more explicit in their directions. I called and Barton was most helpful in helping me finish up. Greatly appreciated.
Date published: 2021-04-04
Rated 5 out of 5 by from TurboTax is awesome Love this tax site wouldn't go anywhere else never
Date published: 2021-04-04
Rated 1 out of 5 by from Turbo IS NOT what it used to be I’ve been using turbo for over 2 decades. For all years that i’ve had an IRS refund, i’ve had turbo take out their product/service fee from my refund. For the first time in 2020 filing, i’m seeing an add on “processing” fee of $40 for a bank in Santa Barbara to handle my refund - NOT GOOD! So instead of paying $55 for turbo deluxe, i’d be paying $95 - forget that. Backing out of the “agreement” in order to pay by CC was cumbersome. FIX IT! turbo or next year i’m using someone else.
Date published: 2021-04-04
Rated 3 out of 5 by from Turbo Tax fair Having completed my tax forms and submitting them on line 2 months ago, I still have not received my Federal refund. Turbo Tax said that all was correct and there were no problems so why haven't I received my refund yet. Should be a help line for this type of problem!
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4143