TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from an easy way to file taxes I was having some difficulty filling my taxes, so I requested the help of a technician. Within five minutes I received a call from technical support. Aja was extremely helpful helping me file the necessary forms, as i found myself unable to go back to making some changes to my income. Aja was very helpful, friendly and professional.
Date published: 2022-03-18
Rated 4 out of 5 by from Overall easy Having a live expert was a lot more simple than doing it myself! She was patient and kind the whole time
Date published: 2022-03-18
Rated 1 out of 5 by from Why do we still have to pay your for this? You spend hundreds of millions of dollars every year to fight to keep our tax code complicated. Intuit sucks.
Date published: 2022-03-18
Rated 5 out of 5 by from Awsome It was good I had a great experience they helped with all I need
Date published: 2022-03-18
Rated 5 out of 5 by from turbo tax is excellent, I like the service I am very happy with Grant's service. He is wonderful!
Date published: 2022-03-18
Rated 5 out of 5 by from TurboTax is awesome Fast and easy quick and simple, finished it in 15 minutes
Date published: 2022-03-18
Rated 5 out of 5 by from TurboTax team is wonderful The team at Turbo Tax was beautiful and patient. I look forward to working with Turbo tax in the future.
Date published: 2022-03-18
Rated 3 out of 5 by from Until it is time to pay, it is great! Once I have finished all the work, and need to pay on my credit card to efile state tax, I start losing it. Swear ALOT!
Date published: 2022-03-18
Rated 5 out of 5 by from Happy with Turbo Tax I have been a customer for many years, always doing my own taxes; this year I elected for full service and found the service excellent
Date published: 2022-03-18
Rated 3 out of 5 by from Appears to be a clear case of programming error Specific items on my New Jersey Return, lines 39b and 39c(non-financial property tax information) were initially unusable because whether there was or was not a numeral or numerals provided by me on the line, the program generated an error message saying that the result was incorrect. At this state neither Turbo Tax or the State of New Jersey were about to respond about enquiries as to how to solve the problem. Eventually a down load from Turbo Tax appeared to have resolved the problem, but then the return was not acceptable when electronically submitted. Apparently customer input coding was revised by the download, but program output to the State was not accordingly adjusted. Most egregious, however, despite the rejection by the state of the electronic download, the program did not identify an error and repeatedly advised that the return be resubmitted electronically. As far as I'm concerned Turbo Tax owes me the cost of the ineffective state submission.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4130
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from an easy way to file taxes I was having some difficulty filling my taxes, so I requested the help of a technician. Within five minutes I received a call from technical support. Aja was extremely helpful helping me file the necessary forms, as i found myself unable to go back to making some changes to my income. Aja was very helpful, friendly and professional.
Date published: 2022-03-18
Rated 4 out of 5 by from Overall easy Having a live expert was a lot more simple than doing it myself! She was patient and kind the whole time
Date published: 2022-03-18
Rated 1 out of 5 by from Why do we still have to pay your for this? You spend hundreds of millions of dollars every year to fight to keep our tax code complicated. Intuit sucks.
Date published: 2022-03-18
Rated 5 out of 5 by from Awsome It was good I had a great experience they helped with all I need
Date published: 2022-03-18
Rated 5 out of 5 by from turbo tax is excellent, I like the service I am very happy with Grant's service. He is wonderful!
Date published: 2022-03-18
Rated 5 out of 5 by from TurboTax is awesome Fast and easy quick and simple, finished it in 15 minutes
Date published: 2022-03-18
Rated 5 out of 5 by from TurboTax team is wonderful The team at Turbo Tax was beautiful and patient. I look forward to working with Turbo tax in the future.
Date published: 2022-03-18
Rated 3 out of 5 by from Until it is time to pay, it is great! Once I have finished all the work, and need to pay on my credit card to efile state tax, I start losing it. Swear ALOT!
Date published: 2022-03-18
Rated 5 out of 5 by from Happy with Turbo Tax I have been a customer for many years, always doing my own taxes; this year I elected for full service and found the service excellent
Date published: 2022-03-18
Rated 3 out of 5 by from Appears to be a clear case of programming error Specific items on my New Jersey Return, lines 39b and 39c(non-financial property tax information) were initially unusable because whether there was or was not a numeral or numerals provided by me on the line, the program generated an error message saying that the result was incorrect. At this state neither Turbo Tax or the State of New Jersey were about to respond about enquiries as to how to solve the problem. Eventually a down load from Turbo Tax appeared to have resolved the problem, but then the return was not acceptable when electronically submitted. Apparently customer input coding was revised by the download, but program output to the State was not accordingly adjusted. Most egregious, however, despite the rejection by the state of the electronic download, the program did not identify an error and repeatedly advised that the return be resubmitted electronically. As far as I'm concerned Turbo Tax owes me the cost of the ineffective state submission.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4130