TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Not free they offerd free personal tax but charged me $300+ to do basic tax form.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax is accurate and easy to use I've been using TurboTax for many years and it has assisted me with preparing my tax returns in an easy to use and understand Q & A format. I would highly recommend it for anyone doing their own tax returns.
Date published: 2022-03-24
Rated 4 out of 5 by from Excellant Last year was much easier and I never understand why I end up paying $88 when it says it "ONLY" cost $49.... hummmmm
Date published: 2022-03-24
Rated 5 out of 5 by from SIMPLE and INFORMATIVE I'm done with no delays TURBO made deductions and credits easy. Some info was not easy to transmit from institutions, so I manually entered.
Date published: 2022-03-24
Rated 5 out of 5 by from Best tax service ! Best tax service ever easy customer support outstanding
Date published: 2022-03-24
Rated 4 out of 5 by from Repeat user I have used TurboTax for some years and have always been very satisfied with the software. However, this year I was unable to transfer my information to the new form which was disappointing. Would have been convenient if there was an option to use "chat" or a phone number for support.
Date published: 2022-03-24
Rated 4 out of 5 by from TURBOTAX All good... Exception: The very end review said I had an error in the 'Child Tax Credit - Part B'; I no longer have any dependents...definite problem on your part
Date published: 2022-03-24
Rated 4 out of 5 by from I have used this product for years. Although I've used this product for years, I had more problems this year. I tried to get help from TurboTax, but I wasn't very successful.
Date published: 2022-03-24
Rated 5 out of 5 by from TurboTax is super easy and great communication! It was easy to get all my information needed with the guided checklists, the assistants and workers were patient, easy to communicate, and very friendly!
Date published: 2022-03-24
Rated 1 out of 5 by from Too Slow to provide current year Forms (8915E-T) Have used TT for years and would generally rate it a 5. Only rates a 2 this year because of the extreme delay in programming Form 8915E-T into the software. The logistics of providing current "fileable" software to the IRS with all the changes is significant, but I think this delay till 3/24/22 is just too late. Caused me to wait an "extra" 6 to 7 weeks to file an otherwise simple return AND other Vendors - including the free Fed E-file - were able to handle it. Missed it this time, TurboTax. Still would have rated a "2", but for the fact that Turbo failed to send an e-mail (saying the Form was ready), as they commendably offered to do. Double Failure TTax. Do better.
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 4126
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not free they offerd free personal tax but charged me $300+ to do basic tax form.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax is accurate and easy to use I've been using TurboTax for many years and it has assisted me with preparing my tax returns in an easy to use and understand Q & A format. I would highly recommend it for anyone doing their own tax returns.
Date published: 2022-03-24
Rated 4 out of 5 by from Excellant Last year was much easier and I never understand why I end up paying $88 when it says it "ONLY" cost $49.... hummmmm
Date published: 2022-03-24
Rated 5 out of 5 by from SIMPLE and INFORMATIVE I'm done with no delays TURBO made deductions and credits easy. Some info was not easy to transmit from institutions, so I manually entered.
Date published: 2022-03-24
Rated 5 out of 5 by from Best tax service ! Best tax service ever easy customer support outstanding
Date published: 2022-03-24
Rated 4 out of 5 by from Repeat user I have used TurboTax for some years and have always been very satisfied with the software. However, this year I was unable to transfer my information to the new form which was disappointing. Would have been convenient if there was an option to use "chat" or a phone number for support.
Date published: 2022-03-24
Rated 4 out of 5 by from TURBOTAX All good... Exception: The very end review said I had an error in the 'Child Tax Credit - Part B'; I no longer have any dependents...definite problem on your part
Date published: 2022-03-24
Rated 4 out of 5 by from I have used this product for years. Although I've used this product for years, I had more problems this year. I tried to get help from TurboTax, but I wasn't very successful.
Date published: 2022-03-24
Rated 5 out of 5 by from TurboTax is super easy and great communication! It was easy to get all my information needed with the guided checklists, the assistants and workers were patient, easy to communicate, and very friendly!
Date published: 2022-03-24
Rated 1 out of 5 by from Too Slow to provide current year Forms (8915E-T) Have used TT for years and would generally rate it a 5. Only rates a 2 this year because of the extreme delay in programming Form 8915E-T into the software. The logistics of providing current "fileable" software to the IRS with all the changes is significant, but I think this delay till 3/24/22 is just too late. Caused me to wait an "extra" 6 to 7 weeks to file an otherwise simple return AND other Vendors - including the free Fed E-file - were able to handle it. Missed it this time, TurboTax. Still would have rated a "2", but for the fact that Turbo failed to send an e-mail (saying the Form was ready), as they commendably offered to do. Double Failure TTax. Do better.
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 4126