TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from 2021 TurboTax Review I've used TurboTax for many years and appreciate the question and answer approach.
Date published: 2022-03-18
Rated 1 out of 5 by from sub par service already told sub par service asked every 3 days for something to be uploaded instead of giving a list up front
Date published: 2022-03-18
Rated 5 out of 5 by from Because they helped me with everything I needed They are very helpful and they communicate every well
Date published: 2022-03-18
Rated 1 out of 5 by from not good Too many steps to get started my e-mail address and password should have been enough. Everytime you sent me a code it failed. Everytime i tried to download my investment income it said I failed. Then I tried to put it in manually and it took too long to figure how to get that to work .It took 3 hrs. to do an easy return when it shouldn't have taken me more than 30 minutes.
Date published: 2022-03-18
Rated 5 out of 5 by from Expert service is affordable and great. Expert service is affordable and great. Charles was a big help.
Date published: 2022-03-18
Rated 4 out of 5 by from Turbo Tax Deluxe I found this version to be harder to understand than previous versions. The questions were not as clearly worded.
Date published: 2022-03-18
Rated 4 out of 5 by from Bug in Drivers License Informatiob The program worked great until the efile section. It would not accept my drivers license information. It gave me no error message but would not go forward. It wasn't until I left all the information blank before it would let me continue. There needs to be some indication that these fields are optional.
Date published: 2022-03-18
Rated 5 out of 5 by from TURBO TAX IS AWESOME Dawn was awesome !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is professional and easy to use I have found Turbo Tax to be easy to use, accurate and full of helpful ideas.
Date published: 2022-03-18
Rated 3 out of 5 by from TurboTax Charges Big Extra For State Return TurboTax is very straight forward and easy to use. I've been using it for many years. But... TurboTax charges an extra fee for State forms and eFile. $70+tax to do the Idaho return and eFile it. And the charge goes up every year!!!
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4118
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 2021 TurboTax Review I've used TurboTax for many years and appreciate the question and answer approach.
Date published: 2022-03-18
Rated 1 out of 5 by from sub par service already told sub par service asked every 3 days for something to be uploaded instead of giving a list up front
Date published: 2022-03-18
Rated 5 out of 5 by from Because they helped me with everything I needed They are very helpful and they communicate every well
Date published: 2022-03-18
Rated 1 out of 5 by from not good Too many steps to get started my e-mail address and password should have been enough. Everytime you sent me a code it failed. Everytime i tried to download my investment income it said I failed. Then I tried to put it in manually and it took too long to figure how to get that to work .It took 3 hrs. to do an easy return when it shouldn't have taken me more than 30 minutes.
Date published: 2022-03-18
Rated 5 out of 5 by from Expert service is affordable and great. Expert service is affordable and great. Charles was a big help.
Date published: 2022-03-18
Rated 4 out of 5 by from Turbo Tax Deluxe I found this version to be harder to understand than previous versions. The questions were not as clearly worded.
Date published: 2022-03-18
Rated 4 out of 5 by from Bug in Drivers License Informatiob The program worked great until the efile section. It would not accept my drivers license information. It gave me no error message but would not go forward. It wasn't until I left all the information blank before it would let me continue. There needs to be some indication that these fields are optional.
Date published: 2022-03-18
Rated 5 out of 5 by from TURBO TAX IS AWESOME Dawn was awesome !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is professional and easy to use I have found Turbo Tax to be easy to use, accurate and full of helpful ideas.
Date published: 2022-03-18
Rated 3 out of 5 by from TurboTax Charges Big Extra For State Return TurboTax is very straight forward and easy to use. I've been using it for many years. But... TurboTax charges an extra fee for State forms and eFile. $70+tax to do the Idaho return and eFile it. And the charge goes up every year!!!
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4118