TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from WE GOT IT DONE A bit of a rough ride dealing with TurboTax tax preparers handoffs necessary due to my special situations: exiting California, being on the road searching for and eventually renting a new home in Texas, after visiting and considering NV, TX, NC and FL.
Date published: 2022-07-25
Rated 5 out of 5 by from Easy Process I enjoyed an easy way of preparing and e-filing my taxes! Fast process too!
Date published: 2022-07-25
Rated 5 out of 5 by from So easy! turbo tax is very user friendly! They walked me through the entire process. only took about a half hour.
Date published: 2022-07-25
Rated 5 out of 5 by from Very Knowledgeable and Easy to work with Expert! Danielle was a great person to work with! She answered all of my questions promptly, she walked me through my taxes and how much is owed. I am very pleased with the service I received from Danielle. Thank you Danielle!
Date published: 2022-07-25
Rated 5 out of 5 by from Great Good to use I will use it again next year. As I have in the past.
Date published: 2022-07-25
Rated 5 out of 5 by from Turbo Tax is fantastic. I've used Turbo Tax for years and it ALWAYS makes filing my taxes a breeze!
Date published: 2022-07-25
Rated 1 out of 5 by from Failed to deliver value I was upfront in my request, knowing I was going to owe a significant amount of federal taxes. I knew I was going to have to set up a payment plan, and I asked them if they could do this during the very first steps of my onboarding. I was straightforward in my request, and they said they could. I then went through a long process that switched my tax consultant, required me to reupload many forms and documents, and required me to come back to the app several times. Also, the TurboTax application would make me log in every single time I came back to the site on my home computer. Then, I found out after paying and everything was completed, that they would not set up the payment plan and I would have to do it myself. I just got off of a 2 hour long hold call with the IRS, and the reason the call ended is because they dropped my call while I was waiting. This is why I wanted to pay TurboTax, and they ultimately failed to deliver on the promises they made at the start of my relationship with their software.
Date published: 2022-07-25
Rated 5 out of 5 by from 1:1 Review with a Representative was Awesome! I had a wonderful experience with one of the Representatives. We moved mid year and each state was so very different. She was a real asset! (see what I did there lol) :)
Date published: 2022-07-25
Rated 5 out of 5 by from amazing system format I love you guys with all my heart like I really do I'm thankful for you guys
Date published: 2022-07-25
Rated 5 out of 5 by from I've been using TurboTax for years. I've been using TurboTax for years and have never been disappointed. The chat help is awesome.
Date published: 2022-07-25
All TurboTax® Offerings Reviews - Page 412
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from WE GOT IT DONE A bit of a rough ride dealing with TurboTax tax preparers handoffs necessary due to my special situations: exiting California, being on the road searching for and eventually renting a new home in Texas, after visiting and considering NV, TX, NC and FL.
Date published: 2022-07-25
Rated 5 out of 5 by from Easy Process I enjoyed an easy way of preparing and e-filing my taxes! Fast process too!
Date published: 2022-07-25
Rated 5 out of 5 by from So easy! turbo tax is very user friendly! They walked me through the entire process. only took about a half hour.
Date published: 2022-07-25
Rated 5 out of 5 by from Very Knowledgeable and Easy to work with Expert! Danielle was a great person to work with! She answered all of my questions promptly, she walked me through my taxes and how much is owed. I am very pleased with the service I received from Danielle. Thank you Danielle!
Date published: 2022-07-25
Rated 5 out of 5 by from Great Good to use I will use it again next year. As I have in the past.
Date published: 2022-07-25
Rated 5 out of 5 by from Turbo Tax is fantastic. I've used Turbo Tax for years and it ALWAYS makes filing my taxes a breeze!
Date published: 2022-07-25
Rated 1 out of 5 by from Failed to deliver value I was upfront in my request, knowing I was going to owe a significant amount of federal taxes. I knew I was going to have to set up a payment plan, and I asked them if they could do this during the very first steps of my onboarding. I was straightforward in my request, and they said they could. I then went through a long process that switched my tax consultant, required me to reupload many forms and documents, and required me to come back to the app several times. Also, the TurboTax application would make me log in every single time I came back to the site on my home computer. Then, I found out after paying and everything was completed, that they would not set up the payment plan and I would have to do it myself. I just got off of a 2 hour long hold call with the IRS, and the reason the call ended is because they dropped my call while I was waiting. This is why I wanted to pay TurboTax, and they ultimately failed to deliver on the promises they made at the start of my relationship with their software.
Date published: 2022-07-25
Rated 5 out of 5 by from 1:1 Review with a Representative was Awesome! I had a wonderful experience with one of the Representatives. We moved mid year and each state was so very different. She was a real asset! (see what I did there lol) :)
Date published: 2022-07-25
Rated 5 out of 5 by from amazing system format I love you guys with all my heart like I really do I'm thankful for you guys
Date published: 2022-07-25
Rated 5 out of 5 by from I've been using TurboTax for years. I've been using TurboTax for years and have never been disappointed. The chat help is awesome.
Date published: 2022-07-25
All TurboTax® Offerings Reviews - Page 412