TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

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Rated 5 out of 5 by from best tax service ever! This is my 8th year using turbotax do my taxes because it is super easy, super user friendly and everything is explained in simple terms for even the most average person to understand.
Date published: 2023-02-25
Rated 4 out of 5 by from Awesome The TurboTax live assistant did an awesome job helping me.
Date published: 2023-02-25
Rated 5 out of 5 by from Two Thumbs Up! Turbo Tax Live is no joke. User friendly modules work you thru the tax preparation process!
Date published: 2023-02-25
Rated 4 out of 5 by from TURBO TAX CONVENIENT Overall, I am pleased with Turbo Tax. I have been using it for 8 years now. It's relatively simple to use- everything is pretty much spelled out for you. But, sometimes I get confused with investments & the reporting forms. This year I got a combined 1099 & 8949 form & some items were different on it than in Turbo Tax, which confused me. It took me a while to figure out what was what on the program & form. Also, I get confused when the "duplicate" wages state page pops up in the state return. I only work in one state & I am not sure why this comes up. I never know whether or not to delete it, so I leave it. It doesn't seem to affect my taxes & nothing has ever come of it but I don't know why this happens & Turbo Tax doesn't seem to give a clear explanation of why it happens or if/when it should be removed if it isn't a "duplicate". One last thing I have a gripe about is discount codes. I found a couple & wanted to try to apply them but there is no place to do it. While using TT is cheaper than taking my documents to a tax accountant, the fees aren't much cheaper considering I'm doing it all myself. In an economic climate where people are trying to save money, I would think there would be a "loyalty" discount or at least be able to use the discount codes found on Coupon Cabin or similar website. I am grateful for the small discount they offered automatically, but I still think TT is a little too pricey & almost didn't e-file to save money. But, I figured it was convenient so I paid.
Date published: 2023-02-25
Rated 4 out of 5 by from Good Okay in following forms and needed information step by step.
Date published: 2023-02-25
Rated 5 out of 5 by from Very simple I am able to do my taxes with relief and relaxation
Date published: 2023-02-25
Rated 5 out of 5 by from Easy and Helpful Whenever I had questions, it was so helpful to be able to talk to a tax expert and get the help I needed. I feel confident about doing my taxes on Turbo Tax.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is amazing my experience with the expert was so amazing that recommend a 5 star
Date published: 2023-02-25
Rated 5 out of 5 by from fast, and easy to use this was the best way for me to complete my taxes!!!
Date published: 2023-02-25
Rated 4 out of 5 by from Wonderful time-saver; actually fun to run For the first time in the decades that I used TurboTax, I actually had a recurring problem. At times the "Save" command did not cooperate. Each time, after much concern, the program did save my work.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 4100
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from best tax service ever! This is my 8th year using turbotax do my taxes because it is super easy, super user friendly and everything is explained in simple terms for even the most average person to understand.
Date published: 2023-02-25
Rated 4 out of 5 by from Awesome The TurboTax live assistant did an awesome job helping me.
Date published: 2023-02-25
Rated 5 out of 5 by from Two Thumbs Up! Turbo Tax Live is no joke. User friendly modules work you thru the tax preparation process!
Date published: 2023-02-25
Rated 4 out of 5 by from TURBO TAX CONVENIENT Overall, I am pleased with Turbo Tax. I have been using it for 8 years now. It's relatively simple to use- everything is pretty much spelled out for you. But, sometimes I get confused with investments & the reporting forms. This year I got a combined 1099 & 8949 form & some items were different on it than in Turbo Tax, which confused me. It took me a while to figure out what was what on the program & form. Also, I get confused when the "duplicate" wages state page pops up in the state return. I only work in one state & I am not sure why this comes up. I never know whether or not to delete it, so I leave it. It doesn't seem to affect my taxes & nothing has ever come of it but I don't know why this happens & Turbo Tax doesn't seem to give a clear explanation of why it happens or if/when it should be removed if it isn't a "duplicate". One last thing I have a gripe about is discount codes. I found a couple & wanted to try to apply them but there is no place to do it. While using TT is cheaper than taking my documents to a tax accountant, the fees aren't much cheaper considering I'm doing it all myself. In an economic climate where people are trying to save money, I would think there would be a "loyalty" discount or at least be able to use the discount codes found on Coupon Cabin or similar website. I am grateful for the small discount they offered automatically, but I still think TT is a little too pricey & almost didn't e-file to save money. But, I figured it was convenient so I paid.
Date published: 2023-02-25
Rated 4 out of 5 by from Good Okay in following forms and needed information step by step.
Date published: 2023-02-25
Rated 5 out of 5 by from Very simple I am able to do my taxes with relief and relaxation
Date published: 2023-02-25
Rated 5 out of 5 by from Easy and Helpful Whenever I had questions, it was so helpful to be able to talk to a tax expert and get the help I needed. I feel confident about doing my taxes on Turbo Tax.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is amazing my experience with the expert was so amazing that recommend a 5 star
Date published: 2023-02-25
Rated 5 out of 5 by from fast, and easy to use this was the best way for me to complete my taxes!!!
Date published: 2023-02-25
Rated 4 out of 5 by from Wonderful time-saver; actually fun to run For the first time in the decades that I used TurboTax, I actually had a recurring problem. At times the "Save" command did not cooperate. Each time, after much concern, the program did save my work.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 4100