TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 2 out of 5 by from Abject FRUSTRATION Round and round 1099R - entered THREE TIMES. Thinks I had some 8412? letter - NO! If you don't enter W2s in chronological employment sequence, it barfs out the SoSec overpayment to be demanded back from the EMPLOYER! Bunk! If entered in seq., the auto-refund is generated. Entered address FOUR TIMES in all, just to use ItsDeductible (impression given it's a DIFFERENT LOGIN, but it isn't!, it's the same Intuit login) and pay for CA eFile. Whatever browser is linked-to, TT has NO CLUE that password-keeper extensions are secure and can be integrated! Lost count the number of times had to login Intuit and each Financial Inst. Most DECENT apps give the option of billing address = domicile address... Not TT. Been using TT for a DECADE. It took SO LONG between manual W2 entries that IT dropped numbers I keyed all the time, and TAB went to sleep. Seriously, as a software professional of over 40 years, this is PATHETIC quality for 2022! Get a decent programming staff, decent QA, and a UX-expert, because dodging all over the screen to find the Continue (or equivalent) that's often out of sight, is a ROYAL PAIN!
Date published: 2022-03-21
Rated 1 out of 5 by from DO TOO MUCH !!! Filing taxes on here should be easy .... and unnecessary fees like is uncall for !!!!!!!!
Date published: 2022-03-21
Rated 5 out of 5 by from I always use Turbo Tax I have used Turbo Tax every year. I have had my taxes reviewed by other tax companies and confirmed i was getting the max refund so i just continue to use Turbo Tax. Its simple and helps with questions as needed. I see it as the best option for doing taxes.
Date published: 2022-03-21
Rated 5 out of 5 by from Robyn is Awesome! Robyn answered all my questions precisely. She helped me understand this whole process and continued to keep me updated.
Date published: 2022-03-21
Rated 3 out of 5 by from Throwing Price Tags In FACE! Kept asking same questions and kept throwing "TurboTax Deluxe" in face. Im not even sure what that is.
Date published: 2022-03-21
Rated 4 out of 5 by from Turbo Tax processed was easy and reasonably simple I filed the return for my daughter with her assistance in providing the required information. I have used Turbo Tax for my return and my daughter's return since its early years and found it to be easy to use and provides a filing option that is reasonably priced for the value it provides.
Date published: 2022-03-21
Rated 5 out of 5 by from Great product to use! Excellent resource, easy to use, appreciate the guidance throughout
Date published: 2022-03-21
Rated 5 out of 5 by from great help Reviewed entries with me to put my mind at ease and make sure was correct
Date published: 2022-03-21
Rated 5 out of 5 by from Great service. Will use for another eight years. Turbo Tax is one of the few really great services left in this world. Thanks for a great job serving the people.
Date published: 2022-03-21
Rated 5 out of 5 by from turbo tax is awesome always have used turbo tax for about 7 years and 2022 was even better as I had questions because I retired last year in May the two times I needed help it was quick with a phone call from the turbo tax agents awesome help from both lady's GREAT JOB LADY'S
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4099
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Abject FRUSTRATION Round and round 1099R - entered THREE TIMES. Thinks I had some 8412? letter - NO! If you don't enter W2s in chronological employment sequence, it barfs out the SoSec overpayment to be demanded back from the EMPLOYER! Bunk! If entered in seq., the auto-refund is generated. Entered address FOUR TIMES in all, just to use ItsDeductible (impression given it's a DIFFERENT LOGIN, but it isn't!, it's the same Intuit login) and pay for CA eFile. Whatever browser is linked-to, TT has NO CLUE that password-keeper extensions are secure and can be integrated! Lost count the number of times had to login Intuit and each Financial Inst. Most DECENT apps give the option of billing address = domicile address... Not TT. Been using TT for a DECADE. It took SO LONG between manual W2 entries that IT dropped numbers I keyed all the time, and TAB went to sleep. Seriously, as a software professional of over 40 years, this is PATHETIC quality for 2022! Get a decent programming staff, decent QA, and a UX-expert, because dodging all over the screen to find the Continue (or equivalent) that's often out of sight, is a ROYAL PAIN!
Date published: 2022-03-21
Rated 1 out of 5 by from DO TOO MUCH !!! Filing taxes on here should be easy .... and unnecessary fees like is uncall for !!!!!!!!
Date published: 2022-03-21
Rated 5 out of 5 by from I always use Turbo Tax I have used Turbo Tax every year. I have had my taxes reviewed by other tax companies and confirmed i was getting the max refund so i just continue to use Turbo Tax. Its simple and helps with questions as needed. I see it as the best option for doing taxes.
Date published: 2022-03-21
Rated 5 out of 5 by from Robyn is Awesome! Robyn answered all my questions precisely. She helped me understand this whole process and continued to keep me updated.
Date published: 2022-03-21
Rated 3 out of 5 by from Throwing Price Tags In FACE! Kept asking same questions and kept throwing "TurboTax Deluxe" in face. Im not even sure what that is.
Date published: 2022-03-21
Rated 4 out of 5 by from Turbo Tax processed was easy and reasonably simple I filed the return for my daughter with her assistance in providing the required information. I have used Turbo Tax for my return and my daughter's return since its early years and found it to be easy to use and provides a filing option that is reasonably priced for the value it provides.
Date published: 2022-03-21
Rated 5 out of 5 by from Great product to use! Excellent resource, easy to use, appreciate the guidance throughout
Date published: 2022-03-21
Rated 5 out of 5 by from great help Reviewed entries with me to put my mind at ease and make sure was correct
Date published: 2022-03-21
Rated 5 out of 5 by from Great service. Will use for another eight years. Turbo Tax is one of the few really great services left in this world. Thanks for a great job serving the people.
Date published: 2022-03-21
Rated 5 out of 5 by from turbo tax is awesome always have used turbo tax for about 7 years and 2022 was even better as I had questions because I retired last year in May the two times I needed help it was quick with a phone call from the turbo tax agents awesome help from both lady's GREAT JOB LADY'S
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4099