TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Super simple! The process was super simple and filing my taxes was stress free. Thank turbotax.
Date published: 2021-04-05
Rated 5 out of 5 by from Simple way to do my own taxes My First time doing my taxes myself and it wasnt so bad
Date published: 2021-04-05
Rated 5 out of 5 by from Great fast Was easy with your help really enjoy turbo tax every year knowing it be done right thanks again
Date published: 2021-04-05
Rated 2 out of 5 by from It did not work for me! After using and getting little help from a turbo tax rep. I woke after a nights sleep and finished them myself. The rep did try to help, but I wasn't able to get to the problem with that help.
Date published: 2021-04-05
Rated 5 out of 5 by from GREAT I have used for many years. Never had any issues. Thanks
Date published: 2021-04-05
Rated 5 out of 5 by from Great Easy and cheap did all by myself with no problems.
Date published: 2021-04-05
Rated 1 out of 5 by from Horrible I tried to use the free file option but it would no let me unless I cleared and restarted my taxes, so I did. It was a complete waste of time because it would not let me file without upgrading to the deluxe. The deluxe option is advertised as 60 dollars, but what they do not tell you is that it is 50 dollars to file state. I had a terrible experience with Turbotax and I will never be using them again.
Date published: 2021-04-05
Rated 5 out of 5 by from Will always use TurboTax I've been using TurboTax for years, It's always up to date and the easiest way to get my taxes done
Date published: 2021-04-05
Rated 5 out of 5 by from Easy to File It was easy to do. I used a live expert twice and gave me straight forward advice.
Date published: 2021-04-05
Rated 1 out of 5 by from Charged a self-employed filing fee for no reason! I was charged a $120 self-employed filing fee for absolutely NO reason. On top of that, I was forced to pay another $40 just to be able to have the previously mentioned fee deducted from my refund. Turbotax literally STOLE $160 of my tax refund. I am on Social Security, clearly NOT self-employed!!! I previously contacted turbotax regarding this error prior to filing but of course, I never heard back from them. Free filing is a straight up LIE!!! Turbotax free file is a scam and they literally steal your money. You guys are straight up thieves!!!!
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4098
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Super simple! The process was super simple and filing my taxes was stress free. Thank turbotax.
Date published: 2021-04-05
Rated 5 out of 5 by from Simple way to do my own taxes My First time doing my taxes myself and it wasnt so bad
Date published: 2021-04-05
Rated 5 out of 5 by from Great fast Was easy with your help really enjoy turbo tax every year knowing it be done right thanks again
Date published: 2021-04-05
Rated 2 out of 5 by from It did not work for me! After using and getting little help from a turbo tax rep. I woke after a nights sleep and finished them myself. The rep did try to help, but I wasn't able to get to the problem with that help.
Date published: 2021-04-05
Rated 5 out of 5 by from GREAT I have used for many years. Never had any issues. Thanks
Date published: 2021-04-05
Rated 5 out of 5 by from Great Easy and cheap did all by myself with no problems.
Date published: 2021-04-05
Rated 1 out of 5 by from Horrible I tried to use the free file option but it would no let me unless I cleared and restarted my taxes, so I did. It was a complete waste of time because it would not let me file without upgrading to the deluxe. The deluxe option is advertised as 60 dollars, but what they do not tell you is that it is 50 dollars to file state. I had a terrible experience with Turbotax and I will never be using them again.
Date published: 2021-04-05
Rated 5 out of 5 by from Will always use TurboTax I've been using TurboTax for years, It's always up to date and the easiest way to get my taxes done
Date published: 2021-04-05
Rated 5 out of 5 by from Easy to File It was easy to do. I used a live expert twice and gave me straight forward advice.
Date published: 2021-04-05
Rated 1 out of 5 by from Charged a self-employed filing fee for no reason! I was charged a $120 self-employed filing fee for absolutely NO reason. On top of that, I was forced to pay another $40 just to be able to have the previously mentioned fee deducted from my refund. Turbotax literally STOLE $160 of my tax refund. I am on Social Security, clearly NOT self-employed!!! I previously contacted turbotax regarding this error prior to filing but of course, I never heard back from them. Free filing is a straight up LIE!!! Turbotax free file is a scam and they literally steal your money. You guys are straight up thieves!!!!
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4098