TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from turbo tax very easy awesome very easy to use walks you through the whole process
Date published: 2021-04-07
Rated 3 out of 5 by from Convenient and intuitive but lacking polish. I've been a user for over 10+ years. One of the advantages of using TT year after year is the import capability of previous years filings. Once again, they hid the import functionality and left it up to the user to search for and read a help file on how to do something that should have been automatically done. Simultaneously that same imported data (once you get it there) is not utilized to its fullest capability and you find yourself repetitively typing information that should have easily just been confirmed from the previous years filing. If you folks are going to help by automating, then help. Otherwise, what's the point in purchasing (at a premium) tax software, from you, that is readily available elsewhere for far cheaper or free. For 2021, distinguish yourselves. 2020 was not a good year for Intuit for their TurboTax product.
Date published: 2021-04-07
Rated 5 out of 5 by from EXCELLENT TAX PREP SOFTWARE I have been using Turbo Tax for many years and it always gets the job done right. The interface is easy to use and the software will guide you through to completion. The only thing I would change is the price for state filing should be included with the product at purchase. You could have the product purchased with and without state included e-filing charges. This would eliminate the added step to pay for the state e-filing when transmitting the return.
Date published: 2021-04-07
Rated 5 out of 5 by from Awesome! Was a great experience ...Website is user friendly under a stressful time
Date published: 2021-04-07
Rated 5 out of 5 by from Very Helpful Easy to navigate, and easy to get questions answered.
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo tax is awesome i had to call a couple times. Each time they were very patient and informative.
Date published: 2021-04-07
Rated 5 out of 5 by from TurboTax is Great! I love how easy it makes the filing tax process go.
Date published: 2021-04-07
Rated 2 out of 5 by from if you like to re-enter your data, this is it I have five years of saved TurboTax records on this computer. The program could not recognize the files and I had to re-enter all the data. When I looked for a pin number to file the return Turbotax didn't recognize me and offered me a 20% discount "because I filed elsewhere last year".
Date published: 2021-04-07
Rated 5 out of 5 by from I love TurboTax TurboTax is very easy and user friendly. It saves so much time.
Date published: 2021-04-07
Rated 5 out of 5 by from The Live Chat is worth every penny! They're so helpful, if you tell them your situation they'll tell you what you qualify for or what isn't an actual deduction. Talking to a human (SUPER NICE HUMANS BTW) really makes this process easy. I'll pay extra every year from now on. Definitely worth the money.
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 4095
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax very easy awesome very easy to use walks you through the whole process
Date published: 2021-04-07
Rated 3 out of 5 by from Convenient and intuitive but lacking polish. I've been a user for over 10+ years. One of the advantages of using TT year after year is the import capability of previous years filings. Once again, they hid the import functionality and left it up to the user to search for and read a help file on how to do something that should have been automatically done. Simultaneously that same imported data (once you get it there) is not utilized to its fullest capability and you find yourself repetitively typing information that should have easily just been confirmed from the previous years filing. If you folks are going to help by automating, then help. Otherwise, what's the point in purchasing (at a premium) tax software, from you, that is readily available elsewhere for far cheaper or free. For 2021, distinguish yourselves. 2020 was not a good year for Intuit for their TurboTax product.
Date published: 2021-04-07
Rated 5 out of 5 by from EXCELLENT TAX PREP SOFTWARE I have been using Turbo Tax for many years and it always gets the job done right. The interface is easy to use and the software will guide you through to completion. The only thing I would change is the price for state filing should be included with the product at purchase. You could have the product purchased with and without state included e-filing charges. This would eliminate the added step to pay for the state e-filing when transmitting the return.
Date published: 2021-04-07
Rated 5 out of 5 by from Awesome! Was a great experience ...Website is user friendly under a stressful time
Date published: 2021-04-07
Rated 5 out of 5 by from Very Helpful Easy to navigate, and easy to get questions answered.
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo tax is awesome i had to call a couple times. Each time they were very patient and informative.
Date published: 2021-04-07
Rated 5 out of 5 by from TurboTax is Great! I love how easy it makes the filing tax process go.
Date published: 2021-04-07
Rated 2 out of 5 by from if you like to re-enter your data, this is it I have five years of saved TurboTax records on this computer. The program could not recognize the files and I had to re-enter all the data. When I looked for a pin number to file the return Turbotax didn't recognize me and offered me a 20% discount "because I filed elsewhere last year".
Date published: 2021-04-07
Rated 5 out of 5 by from I love TurboTax TurboTax is very easy and user friendly. It saves so much time.
Date published: 2021-04-07
Rated 5 out of 5 by from The Live Chat is worth every penny! They're so helpful, if you tell them your situation they'll tell you what you qualify for or what isn't an actual deduction. Talking to a human (SUPER NICE HUMANS BTW) really makes this process easy. I'll pay extra every year from now on. Definitely worth the money.
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 4095