TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from turbotax the vest yall the best,my first time filing taxes and you made it look so easy
Date published: 2021-04-05
Rated 5 out of 5 by from Quick, Easy to Use Having never actually filed my own taxes before, Turbo Tax made everything quick and easy. I appreciated the explanations for all possible deductions and additions.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo tax is great I have used turbo tax for many years and have always been pleased with how complete and easy they are to use.
Date published: 2021-04-05
Rated 5 out of 5 by from Easy and Intuitive Helped me with every step after COVID couldn't have been easier.
Date published: 2021-04-05
Rated 5 out of 5 by from Excellent phone support and on-line explanations Staff on phone and Turbo Tax help and explanations were all excellent. Only problem was initially I was unable to find the help number to talk to a person. I looked in my prior year information and found the Turbo Tax help phone number
Date published: 2021-04-05
Rated 1 out of 5 by from Nothing But Trouble I had many problems filing a TT for Business TRUST return. First the program wasn't transferring my inputs to K-1 forms. Then the program wouldn't fill my signature on to the required form for filing electronically. I spoke to customer service at least ten times and although the agents were caring, informative and very interested in resolving the issues I ended up filling the forms in manually. I needed to mail my return to the IRS. This was a simple return which instead of taking less than an hour to complete, ended taking many days.
Date published: 2021-04-05
Rated 5 out of 5 by from Easy to use and live professionals are fantastic! The information was so easy to fill in and there are so many helpful hints throughout. When I ran into a problem, I racked my brains and finally signed up for Live. The accountant was able to figure out the problem fairly quickly and I was able to file that day.
Date published: 2021-04-05
Rated 5 out of 5 by from Great Program Very easy to use. Loaded with helpful information.
Date published: 2021-04-05
Rated 2 out of 5 by from Turbo Tax software is barely fair TurboTax software is such a black box that their specialists don't know what's wrong with how it works. It keeps failing to identify the users using AGI and has no way of choosing a different method (for spouses).
Date published: 2021-04-05
Rated 5 out of 5 by from TurboTax is the Best! I had questions about some categories on my W-2 and John (tax expert) patiently walked me through all options. Glad I asked for assistance as it helped me get a tax return and even more importantly, a peace of mind.
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4093
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbotax the vest yall the best,my first time filing taxes and you made it look so easy
Date published: 2021-04-05
Rated 5 out of 5 by from Quick, Easy to Use Having never actually filed my own taxes before, Turbo Tax made everything quick and easy. I appreciated the explanations for all possible deductions and additions.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo tax is great I have used turbo tax for many years and have always been pleased with how complete and easy they are to use.
Date published: 2021-04-05
Rated 5 out of 5 by from Easy and Intuitive Helped me with every step after COVID couldn't have been easier.
Date published: 2021-04-05
Rated 5 out of 5 by from Excellent phone support and on-line explanations Staff on phone and Turbo Tax help and explanations were all excellent. Only problem was initially I was unable to find the help number to talk to a person. I looked in my prior year information and found the Turbo Tax help phone number
Date published: 2021-04-05
Rated 1 out of 5 by from Nothing But Trouble I had many problems filing a TT for Business TRUST return. First the program wasn't transferring my inputs to K-1 forms. Then the program wouldn't fill my signature on to the required form for filing electronically. I spoke to customer service at least ten times and although the agents were caring, informative and very interested in resolving the issues I ended up filling the forms in manually. I needed to mail my return to the IRS. This was a simple return which instead of taking less than an hour to complete, ended taking many days.
Date published: 2021-04-05
Rated 5 out of 5 by from Easy to use and live professionals are fantastic! The information was so easy to fill in and there are so many helpful hints throughout. When I ran into a problem, I racked my brains and finally signed up for Live. The accountant was able to figure out the problem fairly quickly and I was able to file that day.
Date published: 2021-04-05
Rated 5 out of 5 by from Great Program Very easy to use. Loaded with helpful information.
Date published: 2021-04-05
Rated 2 out of 5 by from Turbo Tax software is barely fair TurboTax software is such a black box that their specialists don't know what's wrong with how it works. It keeps failing to identify the users using AGI and has no way of choosing a different method (for spouses).
Date published: 2021-04-05
Rated 5 out of 5 by from TurboTax is the Best! I had questions about some categories on my W-2 and John (tax expert) patiently walked me through all options. Glad I asked for assistance as it helped me get a tax return and even more importantly, a peace of mind.
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4093