TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Turbotax sucks I have used Turbotax for some years and this years I found to be very confusing and very user unfriendly. Next year I will not be using Turbotax.
Date published: 2022-03-25
Rated 5 out of 5 by from Reliable, easy to follow, used for years Excellent product - have used for over 10 years and keep coming back. Used a live expert this year for the first time due to some more challenging tax issues with k-1 statement and the Turbotax person was wonderful and helpful at a fraction of the cost of a CPA.
Date published: 2022-03-25
Rated 5 out of 5 by from I’ve used many years and saves time and money Love the help they give to ensure that you have every thing intact
Date published: 2022-03-25
Rated 1 out of 5 by from Forced me to pay for deluxe Turbo tax forced me to pay for deluxe when I've always filed for free this is ridiculous that I have to pay and they don't give me the option to do it myself
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome Simple to use, self explanatory, anyone can use very friendly app
Date published: 2022-03-25
Rated 3 out of 5 by from hardly any cheaper than H&R Block I think for the extra 30 dollars id rather have a professional do my taxes. better peace of mind.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is awesome He was good in helping me with my taxes..keep up the. Work
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo Tax experience Filing taxes is daunting. Turbo Tax made it bearable.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax eliminated my stress this tax season! I've normally filed my own taxes using TurboTax, however this year I hit a snag when it came to my stock information and became overwhelmed. I noticed my return wasn't looking quite right. I easily escalated my situation to a tax expert (Janna) who handled it for me. She knew exactly what to do, fixed my errors and now my return has gone up substantially. I am so thankful for Janna and for TurboTax!
Date published: 2022-03-25
Rated 4 out of 5 by from It was a little "buggy" this year I normally love this product but this year there it was very slow and seemed to have bugs. For instance, when I would use the automatic transfer of a W2, the results would be blank. There was no way to correct it and on the next screen, it would add a blank W2 plus a W2 with the accurate information under the spouse's name that "needed review". It was weird like that throughout the program! Hopefully, these bugs will get fixed. I still highly recommend the product. It is normally very user friendly and walks you through everything. I've been using it for over 15 years!
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4092
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbotax sucks I have used Turbotax for some years and this years I found to be very confusing and very user unfriendly. Next year I will not be using Turbotax.
Date published: 2022-03-25
Rated 5 out of 5 by from Reliable, easy to follow, used for years Excellent product - have used for over 10 years and keep coming back. Used a live expert this year for the first time due to some more challenging tax issues with k-1 statement and the Turbotax person was wonderful and helpful at a fraction of the cost of a CPA.
Date published: 2022-03-25
Rated 5 out of 5 by from I’ve used many years and saves time and money Love the help they give to ensure that you have every thing intact
Date published: 2022-03-25
Rated 1 out of 5 by from Forced me to pay for deluxe Turbo tax forced me to pay for deluxe when I've always filed for free this is ridiculous that I have to pay and they don't give me the option to do it myself
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome Simple to use, self explanatory, anyone can use very friendly app
Date published: 2022-03-25
Rated 3 out of 5 by from hardly any cheaper than H&R Block I think for the extra 30 dollars id rather have a professional do my taxes. better peace of mind.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is awesome He was good in helping me with my taxes..keep up the. Work
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo Tax experience Filing taxes is daunting. Turbo Tax made it bearable.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax eliminated my stress this tax season! I've normally filed my own taxes using TurboTax, however this year I hit a snag when it came to my stock information and became overwhelmed. I noticed my return wasn't looking quite right. I easily escalated my situation to a tax expert (Janna) who handled it for me. She knew exactly what to do, fixed my errors and now my return has gone up substantially. I am so thankful for Janna and for TurboTax!
Date published: 2022-03-25
Rated 4 out of 5 by from It was a little "buggy" this year I normally love this product but this year there it was very slow and seemed to have bugs. For instance, when I would use the automatic transfer of a W2, the results would be blank. There was no way to correct it and on the next screen, it would add a blank W2 plus a W2 with the accurate information under the spouse's name that "needed review". It was weird like that throughout the program! Hopefully, these bugs will get fixed. I still highly recommend the product. It is normally very user friendly and walks you through everything. I've been using it for over 15 years!
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4092