TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Nothing But Trouble I had many problems filing a TT for Business TRUST return. First the program wasn't transferring my inputs to K-1 forms. Then the program wouldn't fill my signature on to the required form for filing electronically. I spoke to customer service at least ten times and although the agents were caring, informative and very interested in resolving the issues I ended up filling the forms in manually. I needed to mail my return to the IRS. This was a simple return which instead of taking less than an hour to complete, ended taking many days.
Date published: 2021-04-05
Rated 5 out of 5 by from Easy to use and live professionals are fantastic! The information was so easy to fill in and there are so many helpful hints throughout. When I ran into a problem, I racked my brains and finally signed up for Live. The accountant was able to figure out the problem fairly quickly and I was able to file that day.
Date published: 2021-04-05
Rated 5 out of 5 by from Great Program Very easy to use. Loaded with helpful information.
Date published: 2021-04-05
Rated 2 out of 5 by from Turbo Tax software is barely fair TurboTax software is such a black box that their specialists don't know what's wrong with how it works. It keeps failing to identify the users using AGI and has no way of choosing a different method (for spouses).
Date published: 2021-04-05
Rated 5 out of 5 by from TurboTax is the Best! I had questions about some categories on my W-2 and John (tax expert) patiently walked me through all options. Glad I asked for assistance as it helped me get a tax return and even more importantly, a peace of mind.
Date published: 2021-04-05
Rated 5 out of 5 by from Love Turbotax I have used Turbotax for 10+ years filing my taxes, my children's, my parent's, and my in-laws returns over these years. I use the CD versions and have prior years on my laptop so I can review prior year's returns if I have questions. Also this year both of my in-laws passed away and I had some unique situations and needed to discuss with someone. Turbotax support was great and appreciated.
Date published: 2021-04-05
Rated 5 out of 5 by from Awesome help filing TurboTax was great with helping and guiding me through my tax filing forms and getting my returns back as soon as possible
Date published: 2021-04-05
Rated 5 out of 5 by from Great and easy way to do taxes Easy to follow and took very little time if you have all your paperwork in front of you.
Date published: 2021-04-05
Rated 5 out of 5 by from A+ Highly recommend. Working with the agents are seamless.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is great Easy to use, will use again. Very easy process. Will use again next year.
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4085
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Nothing But Trouble I had many problems filing a TT for Business TRUST return. First the program wasn't transferring my inputs to K-1 forms. Then the program wouldn't fill my signature on to the required form for filing electronically. I spoke to customer service at least ten times and although the agents were caring, informative and very interested in resolving the issues I ended up filling the forms in manually. I needed to mail my return to the IRS. This was a simple return which instead of taking less than an hour to complete, ended taking many days.
Date published: 2021-04-05
Rated 5 out of 5 by from Easy to use and live professionals are fantastic! The information was so easy to fill in and there are so many helpful hints throughout. When I ran into a problem, I racked my brains and finally signed up for Live. The accountant was able to figure out the problem fairly quickly and I was able to file that day.
Date published: 2021-04-05
Rated 5 out of 5 by from Great Program Very easy to use. Loaded with helpful information.
Date published: 2021-04-05
Rated 2 out of 5 by from Turbo Tax software is barely fair TurboTax software is such a black box that their specialists don't know what's wrong with how it works. It keeps failing to identify the users using AGI and has no way of choosing a different method (for spouses).
Date published: 2021-04-05
Rated 5 out of 5 by from TurboTax is the Best! I had questions about some categories on my W-2 and John (tax expert) patiently walked me through all options. Glad I asked for assistance as it helped me get a tax return and even more importantly, a peace of mind.
Date published: 2021-04-05
Rated 5 out of 5 by from Love Turbotax I have used Turbotax for 10+ years filing my taxes, my children's, my parent's, and my in-laws returns over these years. I use the CD versions and have prior years on my laptop so I can review prior year's returns if I have questions. Also this year both of my in-laws passed away and I had some unique situations and needed to discuss with someone. Turbotax support was great and appreciated.
Date published: 2021-04-05
Rated 5 out of 5 by from Awesome help filing TurboTax was great with helping and guiding me through my tax filing forms and getting my returns back as soon as possible
Date published: 2021-04-05
Rated 5 out of 5 by from Great and easy way to do taxes Easy to follow and took very little time if you have all your paperwork in front of you.
Date published: 2021-04-05
Rated 5 out of 5 by from A+ Highly recommend. Working with the agents are seamless.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is great Easy to use, will use again. Very easy process. Will use again next year.
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4085