TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbotax Helpdesk is Great! They are the best at reviewing the files and making this process easy to understand.
Date published: 2021-05-17
Rated 4 out of 5 by from Thanks Turbo Tax I waited until the last possible minute to file my taxes and because I had previously filed my taxes using TurboTax, a lot of my tax information was pre-entered and available making filing this year's taxes less time consuming. One of my W2s was automatically uploaded so I didn't have to enter the information. The software checked my return before e-filing it, so I'm happy I got it filed on time!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax was Awesome Turbo Tax walked through all current tax questions. The HSA section was confusing.
Date published: 2021-05-17
Rated 3 out of 5 by from THIS 2020 VERSION WAS DIFFICULT TO USE, INSTALL AN DIFFICULT TO INSTALL USE AND Save ON MY COMPUTER. I GUESS ITS HIDING SOMEWHERE IN SOME FILE
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Works Turbo Tax is very friendly. Sharing last year's data is helpful in doing the current year's taxes. Working with help is almost a game. You had to keep tweaking your question to lead help in the right direction.
Date published: 2021-05-17
Rated 5 out of 5 by from Affordable and Accurate I was paying more to file my taxes than I was paying myself. So I liked that I was able to do it myself and not have to spend thousands when my business is just starting.
Date published: 2021-05-17
Rated 2 out of 5 by from The price goes up every year. I hate how they draw you in with file for free, then when you want to go back to that it won't you go back to the free version if you paid for the deluxe. They always have extra fees that they don't mention until the end.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is extremely helpful! The program and help explanations make self-completing one's income taxes a breeze....
Date published: 2021-05-17
Rated 3 out of 5 by from Did Not Receive Free State Return This is my third year using Turbo Tax and I have had difficulty getting the FREE state tax return. I started a tax return and saved the return. I answered 'NO' to using the free state return on the first return started. I DID NOT use the free state return option. When I finalized the second return, I was charged $25 to e-file the return. The software does not recognize when the free state return is not used.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax works great!! Turbotax makes taxes easy! Simple to download and very easy to follow.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 4084
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax Helpdesk is Great! They are the best at reviewing the files and making this process easy to understand.
Date published: 2021-05-17
Rated 4 out of 5 by from Thanks Turbo Tax I waited until the last possible minute to file my taxes and because I had previously filed my taxes using TurboTax, a lot of my tax information was pre-entered and available making filing this year's taxes less time consuming. One of my W2s was automatically uploaded so I didn't have to enter the information. The software checked my return before e-filing it, so I'm happy I got it filed on time!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax was Awesome Turbo Tax walked through all current tax questions. The HSA section was confusing.
Date published: 2021-05-17
Rated 3 out of 5 by from THIS 2020 VERSION WAS DIFFICULT TO USE, INSTALL AN DIFFICULT TO INSTALL USE AND Save ON MY COMPUTER. I GUESS ITS HIDING SOMEWHERE IN SOME FILE
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Works Turbo Tax is very friendly. Sharing last year's data is helpful in doing the current year's taxes. Working with help is almost a game. You had to keep tweaking your question to lead help in the right direction.
Date published: 2021-05-17
Rated 5 out of 5 by from Affordable and Accurate I was paying more to file my taxes than I was paying myself. So I liked that I was able to do it myself and not have to spend thousands when my business is just starting.
Date published: 2021-05-17
Rated 2 out of 5 by from The price goes up every year. I hate how they draw you in with file for free, then when you want to go back to that it won't you go back to the free version if you paid for the deluxe. They always have extra fees that they don't mention until the end.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is extremely helpful! The program and help explanations make self-completing one's income taxes a breeze....
Date published: 2021-05-17
Rated 3 out of 5 by from Did Not Receive Free State Return This is my third year using Turbo Tax and I have had difficulty getting the FREE state tax return. I started a tax return and saved the return. I answered 'NO' to using the free state return on the first return started. I DID NOT use the free state return option. When I finalized the second return, I was charged $25 to e-file the return. The software does not recognize when the free state return is not used.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax works great!! Turbotax makes taxes easy! Simple to download and very easy to follow.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 4084