TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 2 out of 5 by from review process is clunky and annoying The review process should link directly to the program page where the issue is--it is often hard to figure out where an identified error can be corrected in the program. The need to constantly enter and reenter account numbers is really annoying. Once you complete it for the federal return their should be no need to confirm these arcane numbers again.
Date published: 2022-03-19
Rated 3 out of 5 by from STRAIGHTFORWARD AND EASY TO USE BUT NOT FREE ONLY PROBLEM I HAVE IS THE COST...YOU ADVERTISE FREE FILING FOR SIMPLE RETURNS, THEN CHARGE EXTRA FOR FILING STATE RETURNS AND SCHEDULE A DEDUCTIONS. A TOTAL OF $147.00 FOR A SIMPLE SUPPOSE TO BE "FREE" STATE AND FEDERAL TAX RETURN.
Date published: 2022-03-19
Rated 5 out of 5 by from great Quick and easy to use like the convenience of not leaving the house
Date published: 2022-03-19
Rated 5 out of 5 by from Quick and Painless Filing with Turbo Tax was so easy! Jane was assigned as my tax expert and she was absolutely wonderful! She answered all of my questions and explained things to me in a very simple and painless way!
Date published: 2022-03-19
Rated 5 out of 5 by from very good product keep the amount hidden when I hide it unless i wish to see it
Date published: 2022-03-19
Rated 5 out of 5 by from easy Easy to use. info is stored from year to year making it quicker to file!
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax Is Awesome Easy to work with - software is intuitive. I didn't have any issues.
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is very convenient! First time tax filer here, and TurboTax made everything very easy and user friendly. I was concerned about making mistakes, but each step had clear concise instruction that were easy to follow. Great job!
Date published: 2022-03-19
Rated 2 out of 5 by from Tedious at best The process to get assigned to an expert is overly tedious and time consuming! Once you have all of your documents uploaded and some basic questions and you should be assigned, but no, this not what happens. I got assigned an expert, and I then got an email from someone else. She was great. If she couldn’t see a clear copy, she had me send again. No problem.
Date published: 2022-03-19
Rated 5 out of 5 by from Thank You For Being Patient I was scrambling to get everything in order and Dawn helped to explain all the steps and everything I needed to gather. Extremely patient with my long delays between messages..
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4083
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from review process is clunky and annoying The review process should link directly to the program page where the issue is--it is often hard to figure out where an identified error can be corrected in the program. The need to constantly enter and reenter account numbers is really annoying. Once you complete it for the federal return their should be no need to confirm these arcane numbers again.
Date published: 2022-03-19
Rated 3 out of 5 by from STRAIGHTFORWARD AND EASY TO USE BUT NOT FREE ONLY PROBLEM I HAVE IS THE COST...YOU ADVERTISE FREE FILING FOR SIMPLE RETURNS, THEN CHARGE EXTRA FOR FILING STATE RETURNS AND SCHEDULE A DEDUCTIONS. A TOTAL OF $147.00 FOR A SIMPLE SUPPOSE TO BE "FREE" STATE AND FEDERAL TAX RETURN.
Date published: 2022-03-19
Rated 5 out of 5 by from great Quick and easy to use like the convenience of not leaving the house
Date published: 2022-03-19
Rated 5 out of 5 by from Quick and Painless Filing with Turbo Tax was so easy! Jane was assigned as my tax expert and she was absolutely wonderful! She answered all of my questions and explained things to me in a very simple and painless way!
Date published: 2022-03-19
Rated 5 out of 5 by from very good product keep the amount hidden when I hide it unless i wish to see it
Date published: 2022-03-19
Rated 5 out of 5 by from easy Easy to use. info is stored from year to year making it quicker to file!
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax Is Awesome Easy to work with - software is intuitive. I didn't have any issues.
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is very convenient! First time tax filer here, and TurboTax made everything very easy and user friendly. I was concerned about making mistakes, but each step had clear concise instruction that were easy to follow. Great job!
Date published: 2022-03-19
Rated 2 out of 5 by from Tedious at best The process to get assigned to an expert is overly tedious and time consuming! Once you have all of your documents uploaded and some basic questions and you should be assigned, but no, this not what happens. I got assigned an expert, and I then got an email from someone else. She was great. If she couldn’t see a clear copy, she had me send again. No problem.
Date published: 2022-03-19
Rated 5 out of 5 by from Thank You For Being Patient I was scrambling to get everything in order and Dawn helped to explain all the steps and everything I needed to gather. Extremely patient with my long delays between messages..
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4083