TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great Job Turbo Tax It's a great system with help readily available! The tax specialists I spoke with (4 x) were professional, knowledgeable and extremely helpful! They never made me feel stupid for the questions I asked and especially "Carlette" was terrific, explaining things to me in a way I could understand.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo Tax is easy until it's not TurboTax Business is great and asks all the questions and does all the appropriate forms. But then I tried to e-file and it kept coming back to reviews, saying that there was additional information needed. Several different forms came up for review, but there was no request for information. I even re-entered all of the State information, and still it happened. I ended up deleting one of the forms (because I hadn't needed it last year) and the e-file worked. I still don't understand what it was looking for, why it created that form to begin with, or how you're supposed to figure out what information is still needed. Very frustrating. I've used TurboTax for years, for both personal and my business taxes, and this is the first time this has happened.
Date published: 2021-02-23
Rated 5 out of 5 by from Soooo easy The expert was quick even with 12 questions ahead of me and answered it like a real person. Website is real easy to navigate and legitimately free
Date published: 2021-02-23
Rated 5 out of 5 by from Great He was very knowledgeable. That is all I have to say.
Date published: 2021-02-23
Rated 5 out of 5 by from Use it every year! We have used this tax prep software ever since the first year it was available and will continue to use it!
Date published: 2021-02-23
Rated 3 out of 5 by from It's ok I don't think it's accurate - gets complicated at times
Date published: 2021-02-23
Rated 5 out of 5 by from easy, quick, and trusworthy I love how quick and easy turbo tax is!! This is my third year using it and I will probably use it forever.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is amazing! TurboTax is absolutely amazing and I wouldnt use any way to file my taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from Great 1st time experience Easy process and very understandable. For my 1st time I was able complete everything with no issues.
Date published: 2021-02-23
Rated 5 out of 5 by from I was able to take my time and get any questions a any questions were answered quickly and easy to understand.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 4082
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Job Turbo Tax It's a great system with help readily available! The tax specialists I spoke with (4 x) were professional, knowledgeable and extremely helpful! They never made me feel stupid for the questions I asked and especially "Carlette" was terrific, explaining things to me in a way I could understand.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo Tax is easy until it's not TurboTax Business is great and asks all the questions and does all the appropriate forms. But then I tried to e-file and it kept coming back to reviews, saying that there was additional information needed. Several different forms came up for review, but there was no request for information. I even re-entered all of the State information, and still it happened. I ended up deleting one of the forms (because I hadn't needed it last year) and the e-file worked. I still don't understand what it was looking for, why it created that form to begin with, or how you're supposed to figure out what information is still needed. Very frustrating. I've used TurboTax for years, for both personal and my business taxes, and this is the first time this has happened.
Date published: 2021-02-23
Rated 5 out of 5 by from Soooo easy The expert was quick even with 12 questions ahead of me and answered it like a real person. Website is real easy to navigate and legitimately free
Date published: 2021-02-23
Rated 5 out of 5 by from Great He was very knowledgeable. That is all I have to say.
Date published: 2021-02-23
Rated 5 out of 5 by from Use it every year! We have used this tax prep software ever since the first year it was available and will continue to use it!
Date published: 2021-02-23
Rated 3 out of 5 by from It's ok I don't think it's accurate - gets complicated at times
Date published: 2021-02-23
Rated 5 out of 5 by from easy, quick, and trusworthy I love how quick and easy turbo tax is!! This is my third year using it and I will probably use it forever.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is amazing! TurboTax is absolutely amazing and I wouldnt use any way to file my taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from Great 1st time experience Easy process and very understandable. For my 1st time I was able complete everything with no issues.
Date published: 2021-02-23
Rated 5 out of 5 by from I was able to take my time and get any questions a any questions were answered quickly and easy to understand.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 4082