TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 2 out of 5 by from Getting more complicated and more expensive Use to love this (been using for many years), but feels like it gets longer and longer and more expensive each year. Reconsidering using this service next year
Date published: 2022-04-19
Rated 3 out of 5 by from leaning about turbo tax made it much easier to file taxes, taught me some tax aids
Date published: 2022-04-19
Rated 1 out of 5 by from Horrible! Interface not user friendly. Breaks down at the last minute which resulted in us filing late. Never again.
Date published: 2022-04-19
Rated 5 out of 5 by from Very good Easy to navigate. although I needed phone call back but the call did not ring but just went straight to my voicemail, therefore was not able to get phone help
Date published: 2022-04-19
Rated 3 out of 5 by from This program works This program takes a long time to go through and I always end up wondering if a live person, tax accountant, would be able to advise me to file a different way to get a better return. In the end, you save about $300 in doing it yourself, but its a pain to do it, year after year. Additionally with the recent political swing, it seems the middle class is less favored and pays even more in taxes than before. I am so disappointed that there is not more tax relief when it is most needed to keep our economy running.
Date published: 2022-04-19
Rated 5 out of 5 by from simple to use Easy to use and well explained threw all the steps they provide
Date published: 2022-04-19
Rated 5 out of 5 by from TurboxTax another year and running! For the tenth year in a row and counting, we have used TurboTax to file electronically with ease and confidence. The plethora of questions that they asked covers all situations you might be involved in. It is thorough, easy to understand and even has help, if needed.
Date published: 2022-04-19
Rated 4 out of 5 by from Good, but could be better The final filing process took too long. Too many extra validation steps - like having to re-enter bank account data, then pay for filing added too much time. I got a text validation when resetting my password, but then was asked for an email, which delayed my filing.
Date published: 2022-04-19
Rated 3 out of 5 by from Confusing but... Of all the years i have used Turbo Tax, year 2021 was confusing because of Covid-19. I also had issues with the ECN number part found in State Taxes -> Continue -> Edit -> Credits and Taxes -> Health Insurance Penalty. I selected "No ECN" but could not move forward. I followed the advice of a member found in help and was able to proceed though i am not confident with the solution. I hope that i don't get penalized this year.
Date published: 2022-04-19
Rated 2 out of 5 by from Turbo Tax 2021..not much better over the years A) If a section needs to be reviewed, provide a link rather than a tax pro's description. B) Flags should actually return me to the page, not the beginning of the section. C) If data is needed from another year's return, allow it to get it from previous years' TT files.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 409
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Getting more complicated and more expensive Use to love this (been using for many years), but feels like it gets longer and longer and more expensive each year. Reconsidering using this service next year
Date published: 2022-04-19
Rated 3 out of 5 by from leaning about turbo tax made it much easier to file taxes, taught me some tax aids
Date published: 2022-04-19
Rated 1 out of 5 by from Horrible! Interface not user friendly. Breaks down at the last minute which resulted in us filing late. Never again.
Date published: 2022-04-19
Rated 5 out of 5 by from Very good Easy to navigate. although I needed phone call back but the call did not ring but just went straight to my voicemail, therefore was not able to get phone help
Date published: 2022-04-19
Rated 3 out of 5 by from This program works This program takes a long time to go through and I always end up wondering if a live person, tax accountant, would be able to advise me to file a different way to get a better return. In the end, you save about $300 in doing it yourself, but its a pain to do it, year after year. Additionally with the recent political swing, it seems the middle class is less favored and pays even more in taxes than before. I am so disappointed that there is not more tax relief when it is most needed to keep our economy running.
Date published: 2022-04-19
Rated 5 out of 5 by from simple to use Easy to use and well explained threw all the steps they provide
Date published: 2022-04-19
Rated 5 out of 5 by from TurboxTax another year and running! For the tenth year in a row and counting, we have used TurboTax to file electronically with ease and confidence. The plethora of questions that they asked covers all situations you might be involved in. It is thorough, easy to understand and even has help, if needed.
Date published: 2022-04-19
Rated 4 out of 5 by from Good, but could be better The final filing process took too long. Too many extra validation steps - like having to re-enter bank account data, then pay for filing added too much time. I got a text validation when resetting my password, but then was asked for an email, which delayed my filing.
Date published: 2022-04-19
Rated 3 out of 5 by from Confusing but... Of all the years i have used Turbo Tax, year 2021 was confusing because of Covid-19. I also had issues with the ECN number part found in State Taxes -> Continue -> Edit -> Credits and Taxes -> Health Insurance Penalty. I selected "No ECN" but could not move forward. I followed the advice of a member found in help and was able to proceed though i am not confident with the solution. I hope that i don't get penalized this year.
Date published: 2022-04-19
Rated 2 out of 5 by from Turbo Tax 2021..not much better over the years A) If a section needs to be reviewed, provide a link rather than a tax pro's description. B) Flags should actually return me to the page, not the beginning of the section. C) If data is needed from another year's return, allow it to get it from previous years' TT files.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 409