TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from very disappointed this year. I had to spend hours tracking where my net operating loss carryforward was not carried over from last year. Also, a stimulus payment was entered correctly, but later in the return, when I entered an expense, the amount owed did not decrease, but went from owing $129 to owing $14,000!! I spent a good hour until I found the program changed my $1500 entry to $15,000.05!! And to think I PAID for this!!
Date published: 2022-03-25
Rated 5 out of 5 by from Super Duper!!!! Awsome She was amazing!!!! Wish I could remember her name. She kept me calm. Very patient, generous, and kind.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax is great They are very fast an very nice ..they take time to explain what there doing
Date published: 2022-03-25
Rated 5 out of 5 by from Very easy to file Filed in line without assistance with no problem . Had a rejection which was quickly notified and corrected
Date published: 2022-03-25
Rated 5 out of 5 by from turbo makes it easy Easy what more can I say ... Oh yea ... its free!!!!
Date published: 2022-03-25
Rated 5 out of 5 by from easy to use User friendly and excellent customer service. I had an issue with state tax and received a call from an agent within minutes of sending in a request. He walked me through it step by step and corrected my mistake. He took time to thoroughly review my return for errors.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax Lifer I've been using TurboTax to do my taxes since I was 17 years old, so 20 years of TurboTax. It keeps getting better and more intuitive every year. TurboTax is so easy to use and spoon feeds you the information you need to maximize your deductions.
Date published: 2022-03-25
Rated 2 out of 5 by from Turbo tax needs better customer service Initially they assigned me to Michelle who was very u professional. Then a lovely rep named Catherine initiated my transfer to David. He was Very professional and always addressed with respect
Date published: 2022-03-25
Rated 3 out of 5 by from it workd exasperating but finished will continue to use as I have for several years.
Date published: 2022-03-25
Rated 5 out of 5 by from "so simple even a caveman can do it" Seems as though Intuit Turbo Tax swervice is continually designing a system to make filing taxes (at least in my case of a straightforward senior 1040 form) relatively goof-proof for the people who elect to not go the tax accountant route. Seems the price is fair for what you've designed to calculate a person's state/federal returns.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4078
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from very disappointed this year. I had to spend hours tracking where my net operating loss carryforward was not carried over from last year. Also, a stimulus payment was entered correctly, but later in the return, when I entered an expense, the amount owed did not decrease, but went from owing $129 to owing $14,000!! I spent a good hour until I found the program changed my $1500 entry to $15,000.05!! And to think I PAID for this!!
Date published: 2022-03-25
Rated 5 out of 5 by from Super Duper!!!! Awsome She was amazing!!!! Wish I could remember her name. She kept me calm. Very patient, generous, and kind.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax is great They are very fast an very nice ..they take time to explain what there doing
Date published: 2022-03-25
Rated 5 out of 5 by from Very easy to file Filed in line without assistance with no problem . Had a rejection which was quickly notified and corrected
Date published: 2022-03-25
Rated 5 out of 5 by from turbo makes it easy Easy what more can I say ... Oh yea ... its free!!!!
Date published: 2022-03-25
Rated 5 out of 5 by from easy to use User friendly and excellent customer service. I had an issue with state tax and received a call from an agent within minutes of sending in a request. He walked me through it step by step and corrected my mistake. He took time to thoroughly review my return for errors.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax Lifer I've been using TurboTax to do my taxes since I was 17 years old, so 20 years of TurboTax. It keeps getting better and more intuitive every year. TurboTax is so easy to use and spoon feeds you the information you need to maximize your deductions.
Date published: 2022-03-25
Rated 2 out of 5 by from Turbo tax needs better customer service Initially they assigned me to Michelle who was very u professional. Then a lovely rep named Catherine initiated my transfer to David. He was Very professional and always addressed with respect
Date published: 2022-03-25
Rated 3 out of 5 by from it workd exasperating but finished will continue to use as I have for several years.
Date published: 2022-03-25
Rated 5 out of 5 by from "so simple even a caveman can do it" Seems as though Intuit Turbo Tax swervice is continually designing a system to make filing taxes (at least in my case of a straightforward senior 1040 form) relatively goof-proof for the people who elect to not go the tax accountant route. Seems the price is fair for what you've designed to calculate a person's state/federal returns.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4078