TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love I have used Turbo Tax exclusively for at least a decade. Love this program.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax Rocks! TurboTax Rocks! All the professionals were so helpful.
Date published: 2021-05-18
Rated 5 out of 5 by from GREAT TO HAVE ACCESS WHEN TAXES ARE CRAZY INHERITED A HOUSE AND WAS LOST UNTIL TURBO TAX PREMIUM!
Date published: 2021-05-18
Rated 3 out of 5 by from Getting too expensive I just think after doing everything myself to get my taxes it’s becoming to expensive
Date published: 2021-05-18
Rated 1 out of 5 by from I don't know what happened to you but big thumbs d A mess. Wont file federally or by state. Big disappointment
Date published: 2021-05-18
Rated 5 out of 5 by from great turbo tax is easy to navigate, fast , .............
Date published: 2021-05-18
Rated 2 out of 5 by from Turbo Tax 2020 not meeting expectations First off I buy the premier and it doesnt import my prior years tax return as its stating I need to download the 2019 turbo tax even though I have saved PDF of my last years taxes as I'm working on new computer. Second, when I finish and want to efile, federal was fine but the state was NOT working even when I selected to pay with credit card. Window came up saying it had to save my return and then had a new window saying it would take me to secure site to set-up but when I hit the Continue button nothing would happen, no error message or nothing. Horrible. Dont understand why Intuit cant include the state efile as well as part of the premier service, before I recall this was covered. Not very happy and have been using for many years but I think it is time to move on to something different. Not considering using Turbo Tax in future unless I hear Intuit has improved their bugs, issues.
Date published: 2021-05-18
Rated 4 out of 5 by from GREAT HELP THE TURBO TAX EXPERT THAT I SPOKE TO WAS NOT PATIENT. SHE WAS IN A HURRY TO END THE CONVERSATION
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax was very helpful For the first time ever we owed Federal and State income tax. TurboTax provided information to help us through this process.
Date published: 2021-05-18
Rated 2 out of 5 by from Turbotax forgets me about every 2 to 3 years I have used Turbotax for more than 10 years now. But you forget me and I have to re-signup again and again. I have not changed my name or SS#, but you cannot seem to make the connection from year to year. This year I purchased and downloaded the software, but when I got ready to do my taxes (admittedly, last day) TT didn't know me and would not acknowledge that I already had the software so I had to pay AGAIN using the online filing.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 408
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love I have used Turbo Tax exclusively for at least a decade. Love this program.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax Rocks! TurboTax Rocks! All the professionals were so helpful.
Date published: 2021-05-18
Rated 5 out of 5 by from GREAT TO HAVE ACCESS WHEN TAXES ARE CRAZY INHERITED A HOUSE AND WAS LOST UNTIL TURBO TAX PREMIUM!
Date published: 2021-05-18
Rated 3 out of 5 by from Getting too expensive I just think after doing everything myself to get my taxes it’s becoming to expensive
Date published: 2021-05-18
Rated 1 out of 5 by from I don't know what happened to you but big thumbs d A mess. Wont file federally or by state. Big disappointment
Date published: 2021-05-18
Rated 5 out of 5 by from great turbo tax is easy to navigate, fast , .............
Date published: 2021-05-18
Rated 2 out of 5 by from Turbo Tax 2020 not meeting expectations First off I buy the premier and it doesnt import my prior years tax return as its stating I need to download the 2019 turbo tax even though I have saved PDF of my last years taxes as I'm working on new computer. Second, when I finish and want to efile, federal was fine but the state was NOT working even when I selected to pay with credit card. Window came up saying it had to save my return and then had a new window saying it would take me to secure site to set-up but when I hit the Continue button nothing would happen, no error message or nothing. Horrible. Dont understand why Intuit cant include the state efile as well as part of the premier service, before I recall this was covered. Not very happy and have been using for many years but I think it is time to move on to something different. Not considering using Turbo Tax in future unless I hear Intuit has improved their bugs, issues.
Date published: 2021-05-18
Rated 4 out of 5 by from GREAT HELP THE TURBO TAX EXPERT THAT I SPOKE TO WAS NOT PATIENT. SHE WAS IN A HURRY TO END THE CONVERSATION
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax was very helpful For the first time ever we owed Federal and State income tax. TurboTax provided information to help us through this process.
Date published: 2021-05-18
Rated 2 out of 5 by from Turbotax forgets me about every 2 to 3 years I have used Turbotax for more than 10 years now. But you forget me and I have to re-signup again and again. I have not changed my name or SS#, but you cannot seem to make the connection from year to year. This year I purchased and downloaded the software, but when I got ready to do my taxes (admittedly, last day) TT didn't know me and would not acknowledge that I already had the software so I had to pay AGAIN using the online filing.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 408