TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Frustrating, Repetitive Needs to alphabetize deductions when importing year to year. Runs through upgrade advertisements every time started. Answers to specific questions seem to too generic for the case in point. "Terms and Conditions" for this review form is excessive (i.e., there shouldn't be any) for what is supposed a voluntary form for Turbotax's benefit!
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is terrific Makes tax prep so easy to do. I really like the convenience to leave it and come back to it at a later time. It is very user friendly.
Date published: 2021-04-15
Rated 5 out of 5 by from GREAT PROUCT...EASY TO USE GREAT PROUCT...EASY TO USE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax is easy to use and they provide helpful hints along the way for those difficult questions
Date published: 2021-04-15
Rated 5 out of 5 by from TURBOTAX HAS ALWAYS HELPED ME Tax time is never pleasant, however TurboTax makes easy to compile and file all income and deductions. have been using it for a number of years and plan to continue using it in the future.
Date published: 2021-04-15
Rated 5 out of 5 by from Outstanding product Product is easy to use and the Carrie from customer service was professional, courteous, and greatly helpful.
Date published: 2021-04-15
Rated 3 out of 5 by from Some operational/system problems Expert Help was excellent. Glitch on my OK Return caused a doubling of my State W/H. I was advised that it was not necessary to file a CO Return and I therefor deleted it. This caused a problem with the Oklahoma Tax Commission which caused a correction "Letter" to be sent out. This then necessitated a redo of the Colorado Return and Filing at an additional cost to me of $58 including Tax. This brought My total cost thei year to over $300.
Date published: 2021-04-15
Rated 4 out of 5 by from OK K-1 17v hard to clear error and 17 ca ok done done
Date published: 2021-04-15
Rated 5 out of 5 by from love turbo tax this takes the pain out of doing taxes...esp for returning usage....i feel confident i was given the chance for the best return...easy easy easy ...
Date published: 2021-04-15
Rated 4 out of 5 by from costs for software and e-file not clear up front going through the actual tax prep was good but, the filing dialogs were confusing - not clear about the actual cost of filing especially concerning stat tax. At one point it looked like I could file both fed and state for the same cost. It was only after I committed to filing the state tax that the TRUE cost was provided and finally had to ask how to delete the state forms. The instructions for that process was clear and to the point-it worked.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 4060
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Frustrating, Repetitive Needs to alphabetize deductions when importing year to year. Runs through upgrade advertisements every time started. Answers to specific questions seem to too generic for the case in point. "Terms and Conditions" for this review form is excessive (i.e., there shouldn't be any) for what is supposed a voluntary form for Turbotax's benefit!
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is terrific Makes tax prep so easy to do. I really like the convenience to leave it and come back to it at a later time. It is very user friendly.
Date published: 2021-04-15
Rated 5 out of 5 by from GREAT PROUCT...EASY TO USE GREAT PROUCT...EASY TO USE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax is easy to use and they provide helpful hints along the way for those difficult questions
Date published: 2021-04-15
Rated 5 out of 5 by from TURBOTAX HAS ALWAYS HELPED ME Tax time is never pleasant, however TurboTax makes easy to compile and file all income and deductions. have been using it for a number of years and plan to continue using it in the future.
Date published: 2021-04-15
Rated 5 out of 5 by from Outstanding product Product is easy to use and the Carrie from customer service was professional, courteous, and greatly helpful.
Date published: 2021-04-15
Rated 3 out of 5 by from Some operational/system problems Expert Help was excellent. Glitch on my OK Return caused a doubling of my State W/H. I was advised that it was not necessary to file a CO Return and I therefor deleted it. This caused a problem with the Oklahoma Tax Commission which caused a correction "Letter" to be sent out. This then necessitated a redo of the Colorado Return and Filing at an additional cost to me of $58 including Tax. This brought My total cost thei year to over $300.
Date published: 2021-04-15
Rated 4 out of 5 by from OK K-1 17v hard to clear error and 17 ca ok done done
Date published: 2021-04-15
Rated 5 out of 5 by from love turbo tax this takes the pain out of doing taxes...esp for returning usage....i feel confident i was given the chance for the best return...easy easy easy ...
Date published: 2021-04-15
Rated 4 out of 5 by from costs for software and e-file not clear up front going through the actual tax prep was good but, the filing dialogs were confusing - not clear about the actual cost of filing especially concerning stat tax. At one point it looked like I could file both fed and state for the same cost. It was only after I committed to filing the state tax that the TRUE cost was provided and finally had to ask how to delete the state forms. The instructions for that process was clear and to the point-it worked.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 4060