TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from LXU Copy of 2021 Return We had quick response to our questions from our tax return expert.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax Full Service is Great! Ryan kept me informed on the status on the preparation of my tax return. He also explained why my tax liability had increased from the previous year. He was very knowledgeable about the tax law. I feel confident that my return is accurate. Great service!
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo tax is alright Turbo tax is quick and very simple to use and found it convenient.
Date published: 2022-03-25
Rated 5 out of 5 by from My expert was the best My TurboTax agent was very detailed when it came to handling my return. She would patiently explain to me what I needed and was missing and where I could get my documents. She was super friendly and easy to communicate with, making the process a whole lot easier.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax was easy to use and the people were very Very nice people who will help you understand things.
Date published: 2022-03-25
Rated 3 out of 5 by from Turbo Tax is an acceptable product I find turbo tax more and more expensive. I am on the verge of looking for a less costly product. First the fee for the product then the fee for the state return. Even with a discount from a big box store for the basic product it is expensive. Not too many years ago you got both fed and state returns for one flat fee, Not now. Twenty five bucks is a rip off
Date published: 2022-03-25
Rated 1 out of 5 by from TURBO TAX IS POOR. IN 2020 & 2021 I have to send in my returns by mail. In 2020, i was told to send in my return by mail due to an internal problem with the turbo program. In 2021 the return was returned as the IRS said they could not identify me by the turbo tax data. They required me give my AGI from 2020. it was again rejected by the IRS. I have used Turbo tax for about 30 years, but this is my last year. Get your programing right.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax is cool!! It was a great experience precious was awesome I enjoyed all her help and it was easy all the way to the end I really recommend it
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is great and easy to do. My experience is great the expert was great in customer service and super knowledgeable and answer very well all my question and she was very patient with me.
Date published: 2022-03-25
Rated 1 out of 5 by from Terrible Service - no solution for problem Caught in a loop that keeps sending me back to the same Schedule C.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4051
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from LXU Copy of 2021 Return We had quick response to our questions from our tax return expert.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax Full Service is Great! Ryan kept me informed on the status on the preparation of my tax return. He also explained why my tax liability had increased from the previous year. He was very knowledgeable about the tax law. I feel confident that my return is accurate. Great service!
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo tax is alright Turbo tax is quick and very simple to use and found it convenient.
Date published: 2022-03-25
Rated 5 out of 5 by from My expert was the best My TurboTax agent was very detailed when it came to handling my return. She would patiently explain to me what I needed and was missing and where I could get my documents. She was super friendly and easy to communicate with, making the process a whole lot easier.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax was easy to use and the people were very Very nice people who will help you understand things.
Date published: 2022-03-25
Rated 3 out of 5 by from Turbo Tax is an acceptable product I find turbo tax more and more expensive. I am on the verge of looking for a less costly product. First the fee for the product then the fee for the state return. Even with a discount from a big box store for the basic product it is expensive. Not too many years ago you got both fed and state returns for one flat fee, Not now. Twenty five bucks is a rip off
Date published: 2022-03-25
Rated 1 out of 5 by from TURBO TAX IS POOR. IN 2020 & 2021 I have to send in my returns by mail. In 2020, i was told to send in my return by mail due to an internal problem with the turbo program. In 2021 the return was returned as the IRS said they could not identify me by the turbo tax data. They required me give my AGI from 2020. it was again rejected by the IRS. I have used Turbo tax for about 30 years, but this is my last year. Get your programing right.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax is cool!! It was a great experience precious was awesome I enjoyed all her help and it was easy all the way to the end I really recommend it
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is great and easy to do. My experience is great the expert was great in customer service and super knowledgeable and answer very well all my question and she was very patient with me.
Date published: 2022-03-25
Rated 1 out of 5 by from Terrible Service - no solution for problem Caught in a loop that keeps sending me back to the same Schedule C.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4051