TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax I Trust I have been using Turbo Tax for many years and find it to be completely reliable. I love the way it guides you through each area of your taxes with simple questions. I did not have a problem doing my taxes. I had a problem paying for e-filing my state taxes. Turbo Tax's expert solved my problem. I regret that I did not note her name.
Date published: 2021-04-05
Rated 1 out of 5 by from Worst Turbo Tax I've used in 25 years The absolute worst program I've purchased in my 25 years of doing Taxes myself. The best part of the old programs was being able to see the actual forms. Turbo Tax eliminated that ability. I will not be using there product again
Date published: 2021-04-05
Rated 5 out of 5 by from Easy to use Easily walks you through each step & got to speak with a Tax professional for reassurance
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo tax is awesome Very convenient site i had no problems using this site
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is awsome. I have been using TurboTax for many years. You bring in old taxes, bring in new rules and make it easy for me to do do my taxes every year. You have saved me a whole lot of time over the years and I have no doubt of your validity.
Date published: 2021-04-05
Rated 4 out of 5 by from Turbo Tax, good but could use some tweeking Turbo Tax needs to have a little more directive when having errors. It kept saying a field 'needs to be blank' and when I erased the amount in the field it said error again 'needs to be blank' with no direction. Also, the mortgage area kept telling me I was over $10k for deductions when I was no where close to $10k, but would not let me continue. This is the first year of using Turbo Tax so I guess I need to get used to the little nuances and quirks, and I will know what they are asking for next year. Little pop up boxes for each line would be helpful, especially when it says enter a number if you are taking the standard deduction and I am not taking the standard deduction...so what do I do then? It didn't say.
Date published: 2021-04-05
Rated 4 out of 5 by from Turbo Tax is very good, updates are frustrating I was very disappointed with my first contact with a Turbo Tax support staff. They did not help at all. However, my second call resulted in making contact with Josh E. who was extremely helpful. He understood the problem and spent a lot of time trying to figure out why the Turbo Tax software was creating my problem. He was eventually able to resolve the problem
Date published: 2021-04-05
Rated 5 out of 5 by from Easy to work with Originally started taxes with different Co. but end up re-doing with Turbo Tax because I system would properly process my taxes and not require forms that do not apply
Date published: 2021-04-05
Rated 5 out of 5 by from TurboTax worked great. TurboTax was easy and comprehensive. I was able to complete our taxes and feel confident that they are correct.
Date published: 2021-04-05
Rated 5 out of 5 by from I like turbo tax Everything went real well. I'm happy and I'll be back.
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4040
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax I Trust I have been using Turbo Tax for many years and find it to be completely reliable. I love the way it guides you through each area of your taxes with simple questions. I did not have a problem doing my taxes. I had a problem paying for e-filing my state taxes. Turbo Tax's expert solved my problem. I regret that I did not note her name.
Date published: 2021-04-05
Rated 1 out of 5 by from Worst Turbo Tax I've used in 25 years The absolute worst program I've purchased in my 25 years of doing Taxes myself. The best part of the old programs was being able to see the actual forms. Turbo Tax eliminated that ability. I will not be using there product again
Date published: 2021-04-05
Rated 5 out of 5 by from Easy to use Easily walks you through each step & got to speak with a Tax professional for reassurance
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo tax is awesome Very convenient site i had no problems using this site
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is awsome. I have been using TurboTax for many years. You bring in old taxes, bring in new rules and make it easy for me to do do my taxes every year. You have saved me a whole lot of time over the years and I have no doubt of your validity.
Date published: 2021-04-05
Rated 4 out of 5 by from Turbo Tax, good but could use some tweeking Turbo Tax needs to have a little more directive when having errors. It kept saying a field 'needs to be blank' and when I erased the amount in the field it said error again 'needs to be blank' with no direction. Also, the mortgage area kept telling me I was over $10k for deductions when I was no where close to $10k, but would not let me continue. This is the first year of using Turbo Tax so I guess I need to get used to the little nuances and quirks, and I will know what they are asking for next year. Little pop up boxes for each line would be helpful, especially when it says enter a number if you are taking the standard deduction and I am not taking the standard deduction...so what do I do then? It didn't say.
Date published: 2021-04-05
Rated 4 out of 5 by from Turbo Tax is very good, updates are frustrating I was very disappointed with my first contact with a Turbo Tax support staff. They did not help at all. However, my second call resulted in making contact with Josh E. who was extremely helpful. He understood the problem and spent a lot of time trying to figure out why the Turbo Tax software was creating my problem. He was eventually able to resolve the problem
Date published: 2021-04-05
Rated 5 out of 5 by from Easy to work with Originally started taxes with different Co. but end up re-doing with Turbo Tax because I system would properly process my taxes and not require forms that do not apply
Date published: 2021-04-05
Rated 5 out of 5 by from TurboTax worked great. TurboTax was easy and comprehensive. I was able to complete our taxes and feel confident that they are correct.
Date published: 2021-04-05
Rated 5 out of 5 by from I like turbo tax Everything went real well. I'm happy and I'll be back.
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4040