TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 2 out of 5 by from Constant Up-Selling The constant up-selling is really irritating. The only reason I use TurboTax is that I already have info entered from previous years.
Date published: 2022-03-26
Rated 2 out of 5 by from State file NOT FREE Evey year you claim there is a free state file but i have never received it yet. I have asked year after year to fix it. But it will tell you there is a free state tax file but then it charges you at the end.
Date published: 2022-03-26
Rated 5 out of 5 by from Easy Peasy Always an easy process and I feel confident that the filing is correct
Date published: 2022-03-26
Rated 5 out of 5 by from Full Service Turbo Tax an Exceptional Product Melodie is a consummate professional possessing best in class analytical and communications skills
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax and Joseph - Great, Easy, Fun Working with Joseph at Turbo Tax made filing easy to understand and simple to do...
Date published: 2022-03-26
Rated 2 out of 5 by from Forced Upgrade I don't like being dumped into the Live program when I never use the function. It is a way for Turbo Tax to generate more money, but as a loyal customer, I may shift to another platform next year because of that move.
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax takes the stress out of taxes I have been stressing for months on my taxes. Once I sat down and followed the prompts and that made it super easy to follow the instructions. I did call the call center to find a specific form and that was easy as well. Thank you so much TurboTax
Date published: 2022-03-26
Rated 1 out of 5 by from Cannot enter Crypto in Turbo Tax Could not enter Crypto in Turbo Tax. Tried to enter my Coinbase info and there was no way to enter it. Had to enter each individual trade .... PAINFUL! Will find another tax software for next year ... not turbo
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is Amazing TurboTax makes filing taxes easy and is less expensive than using a professional
Date published: 2022-03-26
Rated 4 out of 5 by from Price I was told when I purchased the product that the price was $295. After getting complete it was $200 more. Disappointed with the lack of disclosure on product price up front.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 4012
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Constant Up-Selling The constant up-selling is really irritating. The only reason I use TurboTax is that I already have info entered from previous years.
Date published: 2022-03-26
Rated 2 out of 5 by from State file NOT FREE Evey year you claim there is a free state file but i have never received it yet. I have asked year after year to fix it. But it will tell you there is a free state tax file but then it charges you at the end.
Date published: 2022-03-26
Rated 5 out of 5 by from Easy Peasy Always an easy process and I feel confident that the filing is correct
Date published: 2022-03-26
Rated 5 out of 5 by from Full Service Turbo Tax an Exceptional Product Melodie is a consummate professional possessing best in class analytical and communications skills
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax and Joseph - Great, Easy, Fun Working with Joseph at Turbo Tax made filing easy to understand and simple to do...
Date published: 2022-03-26
Rated 2 out of 5 by from Forced Upgrade I don't like being dumped into the Live program when I never use the function. It is a way for Turbo Tax to generate more money, but as a loyal customer, I may shift to another platform next year because of that move.
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax takes the stress out of taxes I have been stressing for months on my taxes. Once I sat down and followed the prompts and that made it super easy to follow the instructions. I did call the call center to find a specific form and that was easy as well. Thank you so much TurboTax
Date published: 2022-03-26
Rated 1 out of 5 by from Cannot enter Crypto in Turbo Tax Could not enter Crypto in Turbo Tax. Tried to enter my Coinbase info and there was no way to enter it. Had to enter each individual trade .... PAINFUL! Will find another tax software for next year ... not turbo
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is Amazing TurboTax makes filing taxes easy and is less expensive than using a professional
Date published: 2022-03-26
Rated 4 out of 5 by from Price I was told when I purchased the product that the price was $295. After getting complete it was $200 more. Disappointed with the lack of disclosure on product price up front.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 4012