TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Mostly good but with some problems for 2021 I've used Turbotax for years. This year, the questions made me skip my college student children' 1099T. I had to go back and review that section and enter the information myself. That saved me $2,000!
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax was very GOOD! User friendly, great support! The flow of the application was an ease to use. I am not tax not system savvy but was good with this process.
Date published: 2022-03-19
Rated 4 out of 5 by from Turbo Tax is good but The document retrieval process needs to be improved. Turbotax would not retrieve Chase Bank document or retrieve the improper ones
Date published: 2022-03-19
Rated 5 out of 5 by from diy ny. interview went smoothly. covered all topics. any errors corrected.
Date published: 2022-03-19
Rated 1 out of 5 by from The MOST glitchy Turbo Tax Program ever We have used Turbo Tax for many, many years. We have never had issues until this year. I have a 2021 MAC with the M1 processor and have used a MAC for a number of years. This year the program would not import my previous year's taxes like it always has. It would not save despite trying several commuter locations. Tried all the tips found on the Turbo Tax blog. When I tried to pay to efile my state return, I was stuck in a loop for 15 minutes before I could continue. I entered my credit card information, received a text from my credit card company that the charge was made but Turbo Tax would not let me continue. After 15 minute delay, I was able to continue to efile my returns. Very frustrating.
Date published: 2022-03-19
Rated 5 out of 5 by from Amazingly Easy to Use................ Great simple way to file taxes. Quick and Maximum Refund.
Date published: 2022-03-19
Rated 5 out of 5 by from very helpful i was great, thanks look forward for next years return
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax Makes Tax Filing Easy!!! easy to follow, did not need assistance, pulls forms from your financial institutions, which makes it much easier, less chance of typing errors. Great job Turbo Tax. Yeah, I'm done for 2021!!!
Date published: 2022-03-19
Rated 3 out of 5 by from TurboTax is Sneaky They are not upfront about their charges. They say it's free at first but then they up the charge for a very minor reason and you find yourself stuck paying $108.00.
Date published: 2022-03-19
Rated 3 out of 5 by from Needs some tweaking What should be easy becomes a violent task of remembering stuff that no human should have to endure and remember.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4011
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Mostly good but with some problems for 2021 I've used Turbotax for years. This year, the questions made me skip my college student children' 1099T. I had to go back and review that section and enter the information myself. That saved me $2,000!
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax was very GOOD! User friendly, great support! The flow of the application was an ease to use. I am not tax not system savvy but was good with this process.
Date published: 2022-03-19
Rated 4 out of 5 by from Turbo Tax is good but The document retrieval process needs to be improved. Turbotax would not retrieve Chase Bank document or retrieve the improper ones
Date published: 2022-03-19
Rated 5 out of 5 by from diy ny. interview went smoothly. covered all topics. any errors corrected.
Date published: 2022-03-19
Rated 1 out of 5 by from The MOST glitchy Turbo Tax Program ever We have used Turbo Tax for many, many years. We have never had issues until this year. I have a 2021 MAC with the M1 processor and have used a MAC for a number of years. This year the program would not import my previous year's taxes like it always has. It would not save despite trying several commuter locations. Tried all the tips found on the Turbo Tax blog. When I tried to pay to efile my state return, I was stuck in a loop for 15 minutes before I could continue. I entered my credit card information, received a text from my credit card company that the charge was made but Turbo Tax would not let me continue. After 15 minute delay, I was able to continue to efile my returns. Very frustrating.
Date published: 2022-03-19
Rated 5 out of 5 by from Amazingly Easy to Use................ Great simple way to file taxes. Quick and Maximum Refund.
Date published: 2022-03-19
Rated 5 out of 5 by from very helpful i was great, thanks look forward for next years return
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax Makes Tax Filing Easy!!! easy to follow, did not need assistance, pulls forms from your financial institutions, which makes it much easier, less chance of typing errors. Great job Turbo Tax. Yeah, I'm done for 2021!!!
Date published: 2022-03-19
Rated 3 out of 5 by from TurboTax is Sneaky They are not upfront about their charges. They say it's free at first but then they up the charge for a very minor reason and you find yourself stuck paying $108.00.
Date published: 2022-03-19
Rated 3 out of 5 by from Needs some tweaking What should be easy becomes a violent task of remembering stuff that no human should have to endure and remember.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4011