TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Went smoother than expected Easy to follow instructions didn’t take to long. Like the direct deposit option
Date published: 2021-05-04
Rated 5 out of 5 by from Amazing Especially like live contact for my questions that were answered!!
Date published: 2021-05-04
Rated 2 out of 5 by from turbotax Your filing rates are outrageous now. I have used yall for years and it is outrageous the price you charge when i enter all the data
Date published: 2021-05-04
Rated 3 out of 5 by from Product works but..... Have used TTax each and every year since 1993, been good up until this year. Had a question on how a specific form was being calculation and where the information for the form was being generated from. Called TTax 5 different times, the first 4 I kept being transferred as my version is DESKTOP and all 4 times after on-hold for 20+ minutes the call dropped on their end. The 5th time they took my info down and said someone would call me back. 3 days later and NO call back, I ended up figuring it out on my own, but TTax support is NON EXISTANT for DESKTOP and not even sure if the provide support for DESKTOP without "adding" on the live version as I was told on one call, that I not only had to purchase the DESKTOP version but also had to "add in" the Live version???? NOT sure I will be using TTax next year
Date published: 2021-05-04
Rated 5 out of 5 by from amazing easy and really awesome I was able to type in my information easy to do. speak to a Tax attorney to verify everything and submit. easy
Date published: 2021-05-04
Rated 5 out of 5 by from Easy to file with Turbo Tax I have filed my taxes with Turbo tax for 5 years. It is simple and straightforward to use. I have got very good advice the last couple of years when filing because of 1040 and various stock trades. This feature has put my mind at ease and the advice received was timely and accurate. I highly recommend using Turbo tax.
Date published: 2021-05-04
Rated 5 out of 5 by from Great Product for less than great time Very straightforward q&a got me almost all of the way through. There was a problem (there always is) with a 1099-Misc form which TT thought needed another form. A call to the help center fixed that.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax provided a solid experience We moved out of state and were lost, and TT helped fix all of the issues and complicated aspects of multi state filing.
Date published: 2021-05-04
Rated 5 out of 5 by from Great Tool I do not have a simple return and Turbo walked me thru all the steps for it - and I even input an EIN incorrectly and when rejects by the IRS - Turbo helped me find and fix it quickly
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax is awesome I've been using TurboTax many years ago and it will help go thru with steps by steps filing my income tax. it's easy to use & free ... unless i have to file a seperate one with the Affordable Care Act.
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 4010
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Went smoother than expected Easy to follow instructions didn’t take to long. Like the direct deposit option
Date published: 2021-05-04
Rated 5 out of 5 by from Amazing Especially like live contact for my questions that were answered!!
Date published: 2021-05-04
Rated 2 out of 5 by from turbotax Your filing rates are outrageous now. I have used yall for years and it is outrageous the price you charge when i enter all the data
Date published: 2021-05-04
Rated 3 out of 5 by from Product works but..... Have used TTax each and every year since 1993, been good up until this year. Had a question on how a specific form was being calculation and where the information for the form was being generated from. Called TTax 5 different times, the first 4 I kept being transferred as my version is DESKTOP and all 4 times after on-hold for 20+ minutes the call dropped on their end. The 5th time they took my info down and said someone would call me back. 3 days later and NO call back, I ended up figuring it out on my own, but TTax support is NON EXISTANT for DESKTOP and not even sure if the provide support for DESKTOP without "adding" on the live version as I was told on one call, that I not only had to purchase the DESKTOP version but also had to "add in" the Live version???? NOT sure I will be using TTax next year
Date published: 2021-05-04
Rated 5 out of 5 by from amazing easy and really awesome I was able to type in my information easy to do. speak to a Tax attorney to verify everything and submit. easy
Date published: 2021-05-04
Rated 5 out of 5 by from Easy to file with Turbo Tax I have filed my taxes with Turbo tax for 5 years. It is simple and straightforward to use. I have got very good advice the last couple of years when filing because of 1040 and various stock trades. This feature has put my mind at ease and the advice received was timely and accurate. I highly recommend using Turbo tax.
Date published: 2021-05-04
Rated 5 out of 5 by from Great Product for less than great time Very straightforward q&a got me almost all of the way through. There was a problem (there always is) with a 1099-Misc form which TT thought needed another form. A call to the help center fixed that.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax provided a solid experience We moved out of state and were lost, and TT helped fix all of the issues and complicated aspects of multi state filing.
Date published: 2021-05-04
Rated 5 out of 5 by from Great Tool I do not have a simple return and Turbo walked me thru all the steps for it - and I even input an EIN incorrectly and when rejects by the IRS - Turbo helped me find and fix it quickly
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax is awesome I've been using TurboTax many years ago and it will help go thru with steps by steps filing my income tax. it's easy to use & free ... unless i have to file a seperate one with the Affordable Care Act.
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 4010