TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Great I don’t know, some of it was frustrating. One minute i had an error i couldn’t fix, talked to someone for an hour, they couldn’t fix it, lost communication. Finally got an expert on the chat, went to look for the error again and miraculously gone. Glad it was gone but at the same time worried it wasn’t really fixed and how did it get fixed?
Date published: 2022-06-27
Rated 4 out of 5 by from Full service was a great decision I've always done my own taxes, but it stresses me out, and I always put it off til the last minute. I decided to spring for full service, and the process was quick and painless. Also, by my calculation, I owed money, but after having a tax pro help me, I'm getting a refund, which is a nice surprise.
Date published: 2022-06-27
Rated 5 out of 5 by from Turbo Tax Was Great Turbo Tax was easy to use from the start to the finish. In many ways better responses then the service I have been using in the past and timely.
Date published: 2022-06-27
Rated 5 out of 5 by from Turbo Tax Fills the Bill Great product have used for 0ver 40 years runnuing. Peggy with support helped us when we made a mistake, wonderful help and wonderfuly helpful attitude!
Date published: 2022-06-27
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax thoroughly takes you through all the steps to file double checks to ensure everything is captured and then assists you in reviewing before filing.
Date published: 2022-06-27
Rated 5 out of 5 by from VERY HAPPY WITH TURBO TAX FULL SERVICE Lanie was excellent very friendly and professional. Had a nice chat with her. She explained everything where I could understand it. I used the Full Service and $49 add on MAX. Very happy with Identity/credit monitoring. I would like to be able to use Lanie next year!!! I WOULD LIKE TO SEE THE OPTION TO USE THE SAME AGENT!
Date published: 2022-06-27
Rated 4 out of 5 by from Simple and Quick Even though it wouldnt let me direct import from my job ( no box 'd' which was optional upon maual entry ) it still let me import from a picture - mostly accurate. Great stuff, easy file.
Date published: 2022-06-27
Rated 5 out of 5 by from Great Did great job in doing my taxes, keep up great work
Date published: 2022-06-27
Rated 4 out of 5 by from Tex Good I liked the service and will use again. Thank you
Date published: 2022-06-27
Rated 5 out of 5 by from Great Experience I did my taxes the year before and completely messed things up. Turbo tax full service is amazing. I didn't have to do anything, but turn in my forms and they did the rest. 10/10 will use again!
Date published: 2022-06-27
All TurboTax® Offerings Reviews - Page 5
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great I don’t know, some of it was frustrating. One minute i had an error i couldn’t fix, talked to someone for an hour, they couldn’t fix it, lost communication. Finally got an expert on the chat, went to look for the error again and miraculously gone. Glad it was gone but at the same time worried it wasn’t really fixed and how did it get fixed?
Date published: 2022-06-27
Rated 4 out of 5 by from Full service was a great decision I've always done my own taxes, but it stresses me out, and I always put it off til the last minute. I decided to spring for full service, and the process was quick and painless. Also, by my calculation, I owed money, but after having a tax pro help me, I'm getting a refund, which is a nice surprise.
Date published: 2022-06-27
Rated 5 out of 5 by from Turbo Tax Was Great Turbo Tax was easy to use from the start to the finish. In many ways better responses then the service I have been using in the past and timely.
Date published: 2022-06-27
Rated 5 out of 5 by from Turbo Tax Fills the Bill Great product have used for 0ver 40 years runnuing. Peggy with support helped us when we made a mistake, wonderful help and wonderfuly helpful attitude!
Date published: 2022-06-27
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax thoroughly takes you through all the steps to file double checks to ensure everything is captured and then assists you in reviewing before filing.
Date published: 2022-06-27
Rated 5 out of 5 by from VERY HAPPY WITH TURBO TAX FULL SERVICE Lanie was excellent very friendly and professional. Had a nice chat with her. She explained everything where I could understand it. I used the Full Service and $49 add on MAX. Very happy with Identity/credit monitoring. I would like to be able to use Lanie next year!!! I WOULD LIKE TO SEE THE OPTION TO USE THE SAME AGENT!
Date published: 2022-06-27
Rated 4 out of 5 by from Simple and Quick Even though it wouldnt let me direct import from my job ( no box 'd' which was optional upon maual entry ) it still let me import from a picture - mostly accurate. Great stuff, easy file.
Date published: 2022-06-27
Rated 5 out of 5 by from Great Did great job in doing my taxes, keep up great work
Date published: 2022-06-27
Rated 4 out of 5 by from Tex Good I liked the service and will use again. Thank you
Date published: 2022-06-27
Rated 5 out of 5 by from Great Experience I did my taxes the year before and completely messed things up. Turbo tax full service is amazing. I didn't have to do anything, but turn in my forms and they did the rest. 10/10 will use again!
Date published: 2022-06-27
All TurboTax® Offerings Reviews - Page 5