TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Turbotax for Business-1041-okay Seems very expensive. I need it to prepare an estate tax return. $112 seems very pricy. Also it includes only federal and not state. I feel that's unreasonable. I find it's suggestions for printing rather confusing. It doesn't want me to print anything until it's almost ready to be filed. I have a hard time looking at the online information without having a print copy. Other than that, I would say it is adequate. It got the job done. I still think someone could do a better job explaining things. The estate has some dividends some of which are "qualified" dividends" Very little explanation provided as to what that means. Nevertheless, bottom line, I got it done.
Date published: 2021-04-15
Rated 3 out of 5 by from Don't ask me what you already know There are way too many places where TurboTax asks me for information that it already has. Example 1: NY 529 accounts. Every year I have to tell TurboTax my contributions for the last 20 years. TurboTax imports that from my previous returns and only needs to ask me for the current tax year, and perhaps to verify the previous years. Example 2: Direct deposit account information. This is also entered each year, AND entered multiple times for the current year. Just ask me at most once to either enter or verify the information. Another frustration is when TurboTax lets me go down a path where there is little chance of any impact to my taxes. For example, before leading me down the path of medical expenses, which everyone has, please provide a big statement indicating that medical expenses need to be more than 7.5% of my adjusted gross income, which thankfully far fewer people have. There are many other similar situations. Lots of things are theoretically deductible, but only when they exceed some significant threshold.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is very user friendly! I have used it for years and it is a easy and fast
Date published: 2021-04-15
Rated 5 out of 5 by from Thank you TurboTAx Great usage of time. Efficient and very good instricitons and examples.
Date published: 2021-04-15
Rated 4 out of 5 by from GREAT STIMULUS CLAIM. GF HELPED ME. EASY. UNDERSTANDABLE
Date published: 2021-04-15
Rated 5 out of 5 by from easy to use, good value, & uncomplicates filing had a technical glitch and turbo tax rep readily solved it and patiently stayed on phone with me until we were both sure it was fixed. Turbo tax makes it easy.
Date published: 2021-04-15
Rated 4 out of 5 by from I have always used Turbotax Like turbotax didn't have to contact anyone. Liked following the step by step process
Date published: 2021-04-15
Rated 5 out of 5 by from I love Turbo Tax! Turbo Tax is very user-friendly, and if you have questions they have live agents ready to answer them and guide you thru your income taxes.
Date published: 2021-04-15
Rated 5 out of 5 by from Quick and easy I had no problem filing my returns. I completed it and filed in less than 2 hours.
Date published: 2021-04-15
Rated 5 out of 5 by from I love turbo tax turbo tax has saved my tax-life! It's very easy and user-friendly!
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 4000
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax for Business-1041-okay Seems very expensive. I need it to prepare an estate tax return. $112 seems very pricy. Also it includes only federal and not state. I feel that's unreasonable. I find it's suggestions for printing rather confusing. It doesn't want me to print anything until it's almost ready to be filed. I have a hard time looking at the online information without having a print copy. Other than that, I would say it is adequate. It got the job done. I still think someone could do a better job explaining things. The estate has some dividends some of which are "qualified" dividends" Very little explanation provided as to what that means. Nevertheless, bottom line, I got it done.
Date published: 2021-04-15
Rated 3 out of 5 by from Don't ask me what you already know There are way too many places where TurboTax asks me for information that it already has. Example 1: NY 529 accounts. Every year I have to tell TurboTax my contributions for the last 20 years. TurboTax imports that from my previous returns and only needs to ask me for the current tax year, and perhaps to verify the previous years. Example 2: Direct deposit account information. This is also entered each year, AND entered multiple times for the current year. Just ask me at most once to either enter or verify the information. Another frustration is when TurboTax lets me go down a path where there is little chance of any impact to my taxes. For example, before leading me down the path of medical expenses, which everyone has, please provide a big statement indicating that medical expenses need to be more than 7.5% of my adjusted gross income, which thankfully far fewer people have. There are many other similar situations. Lots of things are theoretically deductible, but only when they exceed some significant threshold.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is very user friendly! I have used it for years and it is a easy and fast
Date published: 2021-04-15
Rated 5 out of 5 by from Thank you TurboTAx Great usage of time. Efficient and very good instricitons and examples.
Date published: 2021-04-15
Rated 4 out of 5 by from GREAT STIMULUS CLAIM. GF HELPED ME. EASY. UNDERSTANDABLE
Date published: 2021-04-15
Rated 5 out of 5 by from easy to use, good value, & uncomplicates filing had a technical glitch and turbo tax rep readily solved it and patiently stayed on phone with me until we were both sure it was fixed. Turbo tax makes it easy.
Date published: 2021-04-15
Rated 4 out of 5 by from I have always used Turbotax Like turbotax didn't have to contact anyone. Liked following the step by step process
Date published: 2021-04-15
Rated 5 out of 5 by from I love Turbo Tax! Turbo Tax is very user-friendly, and if you have questions they have live agents ready to answer them and guide you thru your income taxes.
Date published: 2021-04-15
Rated 5 out of 5 by from Quick and easy I had no problem filing my returns. I completed it and filed in less than 2 hours.
Date published: 2021-04-15
Rated 5 out of 5 by from I love turbo tax turbo tax has saved my tax-life! It's very easy and user-friendly!
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 4000