TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax Works for Free Easy. Intuitive. Quick. Have used Turbo Tax for years - but this version is even easier & more helpful without wasting my time. I had a couple of new things (additional job & CCP Virus Shutdown implications, Unemployment, Stimulus Checks, etc.), yet Turbo Tax has streamlined it so that doing my taxes was actually simpler & faster to complete than last year's!
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax is easy I was pretty nervous about doing this, but it turned out I got it done in less than 24 hours. The only hiccups were installing the updates. That part was frustrating because I only have wi-fi not landline. That made it time out before downloaded. What finally made it work was the oddest thing. I hit "Cancel" when it said it needed to do it; then it must have reset something, because it downloaded fine then. ????
Date published: 2021-04-08
Rated 2 out of 5 by from Very disappointed in the added fees I have used TurboTax every year for nearly 4 and was very displeased with this years. Not only were there several hidden fees that weren't abruptly stated, I do not feel confident that my taxes were done all correctly. After making me have to use their 60$ Deluxe version, they then charged me 50$ for filing a state return at all, and then tried to charge another 40$ for having their fees come out of my refund. When I then used my card, I saw the "fees" that were never disclosed in the process of filing were 114$. From having gone to nearly free to file with them, I definitely will not be reusing this service for next year.
Date published: 2021-04-08
Rated 3 out of 5 by from Turbo tax is not so great Turbo tax is much more confusing then last year. Got disconected when complaining that Premier was $140 at the start and I was charged $170 at the end..
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax Online keeps improving! I've used TurboTax for nearly 10 years. Yearly innovations and improvements have kept it the best tax software program on the market.
Date published: 2021-04-08
Rated 4 out of 5 by from A very functional and workable program All went well until wanted to print my state return. After e-File of Fed taxes, it is very awkward to return to state and finish.
Date published: 2021-04-08
Rated 5 out of 5 by from Love Turbo Tax. I feel comfortable using Turbo Tax because they question everything as well as make suggestions to help improve your return.
Date published: 2021-04-08
Rated 5 out of 5 by from Super easy! This is my first time filing my own taxes and I was nervous about doing it myself. Turbo Tax took all the worry away and was just fantastic! Thanks for such a great tool that walk you through each step with such great explanations! I'm hooked on Turbo Tax!
Date published: 2021-04-08
Rated 2 out of 5 by from Easy...Until u need a special IRS code to efile! It was great...until You need a special IRS AIG code from last year to actually file your return. Horrible. Do the whole return, then, at the end of the process you can`t file unless you have a special IRS code from last year. Won`t be using this again.
Date published: 2021-04-08
Rated 5 out of 5 by from I Love Turbo Tax Haven't used Turbo Tax in a long time and it was quite easy
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 4000
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Works for Free Easy. Intuitive. Quick. Have used Turbo Tax for years - but this version is even easier & more helpful without wasting my time. I had a couple of new things (additional job & CCP Virus Shutdown implications, Unemployment, Stimulus Checks, etc.), yet Turbo Tax has streamlined it so that doing my taxes was actually simpler & faster to complete than last year's!
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax is easy I was pretty nervous about doing this, but it turned out I got it done in less than 24 hours. The only hiccups were installing the updates. That part was frustrating because I only have wi-fi not landline. That made it time out before downloaded. What finally made it work was the oddest thing. I hit "Cancel" when it said it needed to do it; then it must have reset something, because it downloaded fine then. ????
Date published: 2021-04-08
Rated 2 out of 5 by from Very disappointed in the added fees I have used TurboTax every year for nearly 4 and was very displeased with this years. Not only were there several hidden fees that weren't abruptly stated, I do not feel confident that my taxes were done all correctly. After making me have to use their 60$ Deluxe version, they then charged me 50$ for filing a state return at all, and then tried to charge another 40$ for having their fees come out of my refund. When I then used my card, I saw the "fees" that were never disclosed in the process of filing were 114$. From having gone to nearly free to file with them, I definitely will not be reusing this service for next year.
Date published: 2021-04-08
Rated 3 out of 5 by from Turbo tax is not so great Turbo tax is much more confusing then last year. Got disconected when complaining that Premier was $140 at the start and I was charged $170 at the end..
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax Online keeps improving! I've used TurboTax for nearly 10 years. Yearly innovations and improvements have kept it the best tax software program on the market.
Date published: 2021-04-08
Rated 4 out of 5 by from A very functional and workable program All went well until wanted to print my state return. After e-File of Fed taxes, it is very awkward to return to state and finish.
Date published: 2021-04-08
Rated 5 out of 5 by from Love Turbo Tax. I feel comfortable using Turbo Tax because they question everything as well as make suggestions to help improve your return.
Date published: 2021-04-08
Rated 5 out of 5 by from Super easy! This is my first time filing my own taxes and I was nervous about doing it myself. Turbo Tax took all the worry away and was just fantastic! Thanks for such a great tool that walk you through each step with such great explanations! I'm hooked on Turbo Tax!
Date published: 2021-04-08
Rated 2 out of 5 by from Easy...Until u need a special IRS code to efile! It was great...until You need a special IRS AIG code from last year to actually file your return. Horrible. Do the whole return, then, at the end of the process you can`t file unless you have a special IRS code from last year. Won`t be using this again.
Date published: 2021-04-08
Rated 5 out of 5 by from I Love Turbo Tax Haven't used Turbo Tax in a long time and it was quite easy
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 4000