TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo Tax I should not have to start my return again because I chose a higher priced package in error.
Date published: 2022-03-26
Rated 5 out of 5 by from 9th year using quick and easy Turbo Tax I have used Turbo Tax for the 9th year. Goes easily and quickly. Never a problem.
Date published: 2022-03-26
Rated 4 out of 5 by from very good: except! There was a confusing part. Illinois State filing. We file jointly. It asks if my wife filed. I marked yes and answered subsequent questions. Correct?
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax saves a lot of time I talked with Valarie a couple of times via phone to get clarification, plus, we communicated via the Message Center frequently
Date published: 2022-03-26
Rated 1 out of 5 by from TurboTax Sucks! Terrible inconvenient way to handle option trading. Too expensive for the quality of software.
Date published: 2022-03-26
Rated 4 out of 5 by from Good product Would not let me download last years tax info in to this years program. Using was relativity easy by am not yet comfortable with online program.
Date published: 2022-03-26
Rated 5 out of 5 by from AWESOME !! The BEST and easiest Tax Program to use . I use Turbo Tax every year and its so simple and fast !!
Date published: 2022-03-26
Rated 5 out of 5 by from Worth it! Easy to use and capturing documents is effortless.
Date published: 2022-03-26
Rated 2 out of 5 by from Not like previous years turbo tax I followed the suggestions for correcting the spouse's AGI but still got rejected after 5 tries! Explanation of how to fix did not work. Plus, I have used TurboTax for many years and this year, I have to fill in all my information unlike previous years, Turbo Tax already had the information and carried it over! Really didn't like this year's 2021 Turbo Tax!!!
Date published: 2022-03-26
Rated 1 out of 5 by from Waste of time I called and chatted with customer service around 8 times. Taxes kept getting rejected and went back for help but nobody could figure it out and then just told me to mail them knowing that they would be rejected that way. I asked for refund so I could take it to a professional and was told NO cause I used the online program. Big disappointment and still taxes not completed
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 4000
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax I should not have to start my return again because I chose a higher priced package in error.
Date published: 2022-03-26
Rated 5 out of 5 by from 9th year using quick and easy Turbo Tax I have used Turbo Tax for the 9th year. Goes easily and quickly. Never a problem.
Date published: 2022-03-26
Rated 4 out of 5 by from very good: except! There was a confusing part. Illinois State filing. We file jointly. It asks if my wife filed. I marked yes and answered subsequent questions. Correct?
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax saves a lot of time I talked with Valarie a couple of times via phone to get clarification, plus, we communicated via the Message Center frequently
Date published: 2022-03-26
Rated 1 out of 5 by from TurboTax Sucks! Terrible inconvenient way to handle option trading. Too expensive for the quality of software.
Date published: 2022-03-26
Rated 4 out of 5 by from Good product Would not let me download last years tax info in to this years program. Using was relativity easy by am not yet comfortable with online program.
Date published: 2022-03-26
Rated 5 out of 5 by from AWESOME !! The BEST and easiest Tax Program to use . I use Turbo Tax every year and its so simple and fast !!
Date published: 2022-03-26
Rated 5 out of 5 by from Worth it! Easy to use and capturing documents is effortless.
Date published: 2022-03-26
Rated 2 out of 5 by from Not like previous years turbo tax I followed the suggestions for correcting the spouse's AGI but still got rejected after 5 tries! Explanation of how to fix did not work. Plus, I have used TurboTax for many years and this year, I have to fill in all my information unlike previous years, Turbo Tax already had the information and carried it over! Really didn't like this year's 2021 Turbo Tax!!!
Date published: 2022-03-26
Rated 1 out of 5 by from Waste of time I called and chatted with customer service around 8 times. Taxes kept getting rejected and went back for help but nobody could figure it out and then just told me to mail them knowing that they would be rejected that way. I asked for refund so I could take it to a professional and was told NO cause I used the online program. Big disappointment and still taxes not completed
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 4000