TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax Pretty easy to follow. Will continue to use this tool.
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax is an Easy process This made filling my taxes super easy to do. Gives you a lot of information and help along the way to make the process a lot easier and less of a challenge to do.
Date published: 2021-04-08
Rated 5 out of 5 by from turbotax is awesome my experience was perfect I really recommend it. They help me to complete my tax return
Date published: 2021-04-08
Rated 5 out of 5 by from Great Program I've been using it for years, entirely happy. I recommend it.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax Works for Free Easy. Intuitive. Quick. Have used Turbo Tax for years - but this version is even easier & more helpful without wasting my time. I had a couple of new things (additional job & CCP Virus Shutdown implications, Unemployment, Stimulus Checks, etc.), yet Turbo Tax has streamlined it so that doing my taxes was actually simpler & faster to complete than last year's!
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax is easy I was pretty nervous about doing this, but it turned out I got it done in less than 24 hours. The only hiccups were installing the updates. That part was frustrating because I only have wi-fi not landline. That made it time out before downloaded. What finally made it work was the oddest thing. I hit "Cancel" when it said it needed to do it; then it must have reset something, because it downloaded fine then. ????
Date published: 2021-04-08
Rated 2 out of 5 by from Very disappointed in the added fees I have used TurboTax every year for nearly 4 and was very displeased with this years. Not only were there several hidden fees that weren't abruptly stated, I do not feel confident that my taxes were done all correctly. After making me have to use their 60$ Deluxe version, they then charged me 50$ for filing a state return at all, and then tried to charge another 40$ for having their fees come out of my refund. When I then used my card, I saw the "fees" that were never disclosed in the process of filing were 114$. From having gone to nearly free to file with them, I definitely will not be reusing this service for next year.
Date published: 2021-04-08
Rated 3 out of 5 by from Turbo tax is not so great Turbo tax is much more confusing then last year. Got disconected when complaining that Premier was $140 at the start and I was charged $170 at the end..
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax Online keeps improving! I've used TurboTax for nearly 10 years. Yearly innovations and improvements have kept it the best tax software program on the market.
Date published: 2021-04-08
Rated 4 out of 5 by from A very functional and workable program All went well until wanted to print my state return. After e-File of Fed taxes, it is very awkward to return to state and finish.
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 3999
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax Pretty easy to follow. Will continue to use this tool.
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax is an Easy process This made filling my taxes super easy to do. Gives you a lot of information and help along the way to make the process a lot easier and less of a challenge to do.
Date published: 2021-04-08
Rated 5 out of 5 by from turbotax is awesome my experience was perfect I really recommend it. They help me to complete my tax return
Date published: 2021-04-08
Rated 5 out of 5 by from Great Program I've been using it for years, entirely happy. I recommend it.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax Works for Free Easy. Intuitive. Quick. Have used Turbo Tax for years - but this version is even easier & more helpful without wasting my time. I had a couple of new things (additional job & CCP Virus Shutdown implications, Unemployment, Stimulus Checks, etc.), yet Turbo Tax has streamlined it so that doing my taxes was actually simpler & faster to complete than last year's!
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax is easy I was pretty nervous about doing this, but it turned out I got it done in less than 24 hours. The only hiccups were installing the updates. That part was frustrating because I only have wi-fi not landline. That made it time out before downloaded. What finally made it work was the oddest thing. I hit "Cancel" when it said it needed to do it; then it must have reset something, because it downloaded fine then. ????
Date published: 2021-04-08
Rated 2 out of 5 by from Very disappointed in the added fees I have used TurboTax every year for nearly 4 and was very displeased with this years. Not only were there several hidden fees that weren't abruptly stated, I do not feel confident that my taxes were done all correctly. After making me have to use their 60$ Deluxe version, they then charged me 50$ for filing a state return at all, and then tried to charge another 40$ for having their fees come out of my refund. When I then used my card, I saw the "fees" that were never disclosed in the process of filing were 114$. From having gone to nearly free to file with them, I definitely will not be reusing this service for next year.
Date published: 2021-04-08
Rated 3 out of 5 by from Turbo tax is not so great Turbo tax is much more confusing then last year. Got disconected when complaining that Premier was $140 at the start and I was charged $170 at the end..
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax Online keeps improving! I've used TurboTax for nearly 10 years. Yearly innovations and improvements have kept it the best tax software program on the market.
Date published: 2021-04-08
Rated 4 out of 5 by from A very functional and workable program All went well until wanted to print my state return. After e-File of Fed taxes, it is very awkward to return to state and finish.
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 3999