TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from overall good experience I found this to be aneasy fast accurate way to do my taxes
Date published: 2021-04-08
Rated 5 out of 5 by from Amazing It knew the tax change when I logged in again without me having to look for it.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax is the easiest way to pay your taxes Very streamlined and fast. All-inclusive and has everything you need. Really gives me piece of mind.
Date published: 2021-04-08
Rated 5 out of 5 by from +Use them every year. Glad it is really FREE this time. I could have taken the time to apply fro arefund of the feees that I've paid over the last few years, but did not.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax Turbo tax makes it easier to file. Everything is checked for you.
Date published: 2021-04-08
Rated 5 out of 5 by from Nice and simple!! Turbo tax was nice and simple. Also, stimulus checks go directly into account as opposed to a tax preparer, who may attempt to not inform you of your stimulus check.
Date published: 2021-04-08
Rated 5 out of 5 by from LOVE IT GREAT WAY TO DO TAXES.EASY,QUICK,ACCURATE,AND DONE AT HOME
Date published: 2021-04-08
Rated 1 out of 5 by from Turbotax has Click Bait! Beware! Upon finishing my taxes and going to e-file, options popped up that caused a misclick to "Permanently Upgrade" to the "Self Employed" Turbo Tax package which cost me an extra $70. On top of that, you can NOT downgrade back to your previous TurboTax package without DELETING EVERYTHING & STARTING OVER or Just pay it and submit a claim to their refund department & wait 2-3 weeks for the difference. TurboTax associate reading this review, to ask for someone filing taxes to start over because your system upgraded their package from deluxe to a higher package like self employment (even though I never filed any 1099 forms or anything pertaining to self employment) is a unacceptable solution for your programs efforts to getting higher packages purchased above your deluxe package. There should be a way to "Downgrade" back due to error without having to delete all my information and start over. Period. I would say I feel scammed and will not return to TurboTax next year unless this gets addressed. Something as simple as multiple options to choose from at the last screen or a link that allows you to change, modify or start over with your tax return package.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo tax is easy to use It only took a couple of hours to complete the entry of all of the data and get the return ready to be transmitted.
Date published: 2021-04-08
Rated 5 out of 5 by from I will always use TurboTax So easy! My return was rejected and TurboTax walked me through fixing them and refiling. Such a great service!
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 3996
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from overall good experience I found this to be aneasy fast accurate way to do my taxes
Date published: 2021-04-08
Rated 5 out of 5 by from Amazing It knew the tax change when I logged in again without me having to look for it.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax is the easiest way to pay your taxes Very streamlined and fast. All-inclusive and has everything you need. Really gives me piece of mind.
Date published: 2021-04-08
Rated 5 out of 5 by from +Use them every year. Glad it is really FREE this time. I could have taken the time to apply fro arefund of the feees that I've paid over the last few years, but did not.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax Turbo tax makes it easier to file. Everything is checked for you.
Date published: 2021-04-08
Rated 5 out of 5 by from Nice and simple!! Turbo tax was nice and simple. Also, stimulus checks go directly into account as opposed to a tax preparer, who may attempt to not inform you of your stimulus check.
Date published: 2021-04-08
Rated 5 out of 5 by from LOVE IT GREAT WAY TO DO TAXES.EASY,QUICK,ACCURATE,AND DONE AT HOME
Date published: 2021-04-08
Rated 1 out of 5 by from Turbotax has Click Bait! Beware! Upon finishing my taxes and going to e-file, options popped up that caused a misclick to "Permanently Upgrade" to the "Self Employed" Turbo Tax package which cost me an extra $70. On top of that, you can NOT downgrade back to your previous TurboTax package without DELETING EVERYTHING & STARTING OVER or Just pay it and submit a claim to their refund department & wait 2-3 weeks for the difference. TurboTax associate reading this review, to ask for someone filing taxes to start over because your system upgraded their package from deluxe to a higher package like self employment (even though I never filed any 1099 forms or anything pertaining to self employment) is a unacceptable solution for your programs efforts to getting higher packages purchased above your deluxe package. There should be a way to "Downgrade" back due to error without having to delete all my information and start over. Period. I would say I feel scammed and will not return to TurboTax next year unless this gets addressed. Something as simple as multiple options to choose from at the last screen or a link that allows you to change, modify or start over with your tax return package.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo tax is easy to use It only took a couple of hours to complete the entry of all of the data and get the return ready to be transmitted.
Date published: 2021-04-08
Rated 5 out of 5 by from I will always use TurboTax So easy! My return was rejected and TurboTax walked me through fixing them and refiling. Such a great service!
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 3996