TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 3 out of 5 by
Mamu 345 from
Took too long
Did not hear back within 72 hours and it took a week to hear anything
Date published: 2022-03-20
Rated 5 out of 5 by
Zen Girl from
Awesome and comforting
It was very easy to file my taxes. I felt comfortable with accuracy and double checking.
Date published: 2022-03-20
Rated 5 out of 5 by
2020Country from
awesome
Great. Thank you so much! I will definately use turbo tax again year after year
Date published: 2022-03-20
Rated 5 out of 5 by
bob jr 2021 from
so easy and fast. love this program
Nothing bad to say. Very easy to use. Have used for 4 years now and I have no regrets. Awesome program.
Date published: 2022-03-20
Rated 5 out of 5 by
Tim Tennis from
very good service
VERY USER FRIENDLY-EASY TO USE. I HAVE USED MANY TIMES.
Date published: 2022-03-20
Rated 5 out of 5 by
Campbell58132478 from
I love this software
I've used this for 12 years, there is no reason to do taxes any other way.
Date published: 2022-03-20
Rated 4 out of 5 by
EWalker1969 from
Very Easy and Instructive
Not a tax guy in the least, but doing taxes through turbo tax is very easy and instructive. Whenever there is something I do not understand there is always an explanation the most novice of tax people can understand.
Date published: 2022-03-20
Rated 5 out of 5 by
MIMike47 from
Thorough with step by step direction
Starting each year's taxes is a little like going to have a root canal. With Turbo Tax it makes it much less daunting. The step by step instructions make it easier to get everything in order. It seems to double check each of my entries so I feel quite confident that my taxes are right.
Date published: 2022-03-20
Rated 3 out of 5 by
Hattric73 from
Poor Customer Service
I bought TurboTax Live to get help with processing a new to me portion of a return. The Live help was courteous but not effective. I was given incorrect info and ended up researching and fixing the problem myself. Then, I was unable to downgrade my "live" charge to the regular TurboTax. Multiple help agents were not helpful and finally I just got worn down and paid for the extra charge so I could proceed. I will likely be looking elsewhere next year, not because of the product but because of the very poor customer service.
Date published: 2022-03-20
Rated 5 out of 5 by
Maria0rellana from
Amazing
Every time that I used TurboTax I am very pleased. This time was no different. Service was perfect and I am looking forward to work with this TurboTax again next year
All TurboTax® Offerings Reviews - Page 3990
Date published: 2022-03-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Mamu 345 from
Took too long
Did not hear back within 72 hours and it took a week to hear anything
Date published: 2022-03-20
Rated 5 out of 5 by
Zen Girl from
Awesome and comforting
It was very easy to file my taxes. I felt comfortable with accuracy and double checking.
Date published: 2022-03-20
Rated 5 out of 5 by
2020Country from
awesome
Great. Thank you so much! I will definately use turbo tax again year after year
Date published: 2022-03-20
Rated 5 out of 5 by
bob jr 2021 from
so easy and fast. love this program
Nothing bad to say. Very easy to use. Have used for 4 years now and I have no regrets. Awesome program.
Date published: 2022-03-20
Rated 5 out of 5 by
Tim Tennis from
very good service
VERY USER FRIENDLY-EASY TO USE. I HAVE USED MANY TIMES.
Date published: 2022-03-20
Rated 5 out of 5 by
Campbell58132478 from
I love this software
I've used this for 12 years, there is no reason to do taxes any other way.
Date published: 2022-03-20
Rated 4 out of 5 by
EWalker1969 from
Very Easy and Instructive
Not a tax guy in the least, but doing taxes through turbo tax is very easy and instructive. Whenever there is something I do not understand there is always an explanation the most novice of tax people can understand.
Date published: 2022-03-20
Rated 5 out of 5 by
MIMike47 from
Thorough with step by step direction
Starting each year's taxes is a little like going to have a root canal. With Turbo Tax it makes it much less daunting. The step by step instructions make it easier to get everything in order. It seems to double check each of my entries so I feel quite confident that my taxes are right.
Date published: 2022-03-20
Rated 3 out of 5 by
Hattric73 from
Poor Customer Service
I bought TurboTax Live to get help with processing a new to me portion of a return. The Live help was courteous but not effective. I was given incorrect info and ended up researching and fixing the problem myself. Then, I was unable to downgrade my "live" charge to the regular TurboTax. Multiple help agents were not helpful and finally I just got worn down and paid for the extra charge so I could proceed. I will likely be looking elsewhere next year, not because of the product but because of the very poor customer service.
Date published: 2022-03-20
Rated 5 out of 5 by
Maria0rellana from
Amazing
Every time that I used TurboTax I am very pleased. This time was no different. Service was perfect and I am looking forward to work with this TurboTax again next year
All TurboTax® Offerings Reviews - Page 3990
Date published: 2022-03-20