TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
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TurboTax Full Service
Rated 5 out of 5 by
RachWats from
Excellent
Jennifer did have knowledge in preparing our taxes. Only thing is we had to wait a few weeks for a form from the IRS. She did a great job
Date published: 2022-03-20
Rated 5 out of 5 by
Paul634949 from
Charles is wonderful
Charles was wonderful and made the entire experience fast and easy.
Date published: 2022-03-20
Rated 3 out of 5 by
ajjsj from
Full service led to some counterintuitive hassles
This was my first time using a full-service tax preparation service, so caveat: I may be a tougher customer since I've been doing our taxes myself for many years. The full service setup was quite easy - provide all your documents, and a tax pro will be assigned. Angela was a friendly and professional partner for a very complex return (got married, had a baby, changed jobs, refinanced a house ... all in one year!). When a draft of the return was provided, I noticed an error in how capital gains were computed -- this was pretty minor clerical issue, but resulted in a $2000 difference in what I owed. I notified my professional, who all but agreed with me this was a mistake, but suggested I needed to amend my return after submission, rather than correcting it in the original return. The reason given was that the "quality unit" at turbotax prevented them from fixing errors. The irony of this wasn't lost on me. The suggested course was to submit the erroneous return, then immediately amend it, all because of an internal TurboTax policy related to their "quality unit" that didn't catch the error in the first place. Overall the experience was OK, and I'm still waiting on the results of the amended return.
Date published: 2022-03-20
Rated 5 out of 5 by
Mario96 from
Easy & Simple
There's always someone there to help you when you have any type of problem with your taxes.
Date published: 2022-03-20
Rated 4 out of 5 by
DEBBIEDOESTAXES22 from
I LIKED OLDER VERSIONS OF TURBO TAX BETTER
FEEL LIKE OLDER VERSION TALKED YOU THRU IT BETTER BUT COULD FIND ANSWERS TO MY QUESTIONS EASILY WITH INTUIT
Date published: 2022-03-20
Rated 5 out of 5 by
Sagie1 from
turbo tax was excellent
easy to use can go back where you stop at anytime Very helpful
Date published: 2022-03-20
Rated 4 out of 5 by
mtngirl2 from
Not as user friendly as I hoped!
It would be nice to go in and make a change on a number and not have to continue to answer the same questions already answered.
Date published: 2022-03-20
Rated 5 out of 5 by
Derek239 from
Turbo tax is great
It went fantastic. I had a great experience with turbo tax
Date published: 2022-03-20
Rated 5 out of 5 by
Delight0211 from
Turbo tax is great!
I’ve used turbo tax every year since I was in high school and it’s so easy to use.
Date published: 2022-03-20
Rated 4 out of 5 by
joejoe1111 from
Good Program
its a decent program. can still be kind of confusing but works in the end
All TurboTax® Offerings Reviews - Page 3988
Date published: 2022-03-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
RachWats from
Excellent
Jennifer did have knowledge in preparing our taxes. Only thing is we had to wait a few weeks for a form from the IRS. She did a great job
Date published: 2022-03-20
Rated 5 out of 5 by
Paul634949 from
Charles is wonderful
Charles was wonderful and made the entire experience fast and easy.
Date published: 2022-03-20
Rated 3 out of 5 by
ajjsj from
Full service led to some counterintuitive hassles
This was my first time using a full-service tax preparation service, so caveat: I may be a tougher customer since I've been doing our taxes myself for many years. The full service setup was quite easy - provide all your documents, and a tax pro will be assigned. Angela was a friendly and professional partner for a very complex return (got married, had a baby, changed jobs, refinanced a house ... all in one year!). When a draft of the return was provided, I noticed an error in how capital gains were computed -- this was pretty minor clerical issue, but resulted in a $2000 difference in what I owed. I notified my professional, who all but agreed with me this was a mistake, but suggested I needed to amend my return after submission, rather than correcting it in the original return. The reason given was that the "quality unit" at turbotax prevented them from fixing errors. The irony of this wasn't lost on me. The suggested course was to submit the erroneous return, then immediately amend it, all because of an internal TurboTax policy related to their "quality unit" that didn't catch the error in the first place. Overall the experience was OK, and I'm still waiting on the results of the amended return.
Date published: 2022-03-20
Rated 5 out of 5 by
Mario96 from
Easy & Simple
There's always someone there to help you when you have any type of problem with your taxes.
Date published: 2022-03-20
Rated 4 out of 5 by
DEBBIEDOESTAXES22 from
I LIKED OLDER VERSIONS OF TURBO TAX BETTER
FEEL LIKE OLDER VERSION TALKED YOU THRU IT BETTER BUT COULD FIND ANSWERS TO MY QUESTIONS EASILY WITH INTUIT
Date published: 2022-03-20
Rated 5 out of 5 by
Sagie1 from
turbo tax was excellent
easy to use can go back where you stop at anytime Very helpful
Date published: 2022-03-20
Rated 4 out of 5 by
mtngirl2 from
Not as user friendly as I hoped!
It would be nice to go in and make a change on a number and not have to continue to answer the same questions already answered.
Date published: 2022-03-20
Rated 5 out of 5 by
Derek239 from
Turbo tax is great
It went fantastic. I had a great experience with turbo tax
Date published: 2022-03-20
Rated 5 out of 5 by
Delight0211 from
Turbo tax is great!
I’ve used turbo tax every year since I was in high school and it’s so easy to use.
Date published: 2022-03-20
Rated 4 out of 5 by
joejoe1111 from
Good Program
its a decent program. can still be kind of confusing but works in the end
All TurboTax® Offerings Reviews - Page 3988
Date published: 2022-03-20