TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Buggy - almost missed some important information Didn’t catch the fact that I hadn’t entered a state for my state estimated payments, and if I hadn’t noticed that, would have lost me several hundred dollars. That’s an easy verification to make, and should be logged as a defect. Luckily I realized something wasn’t right, and when I went back I noticed the (easy) mistake. Really hope you fix this usability bug. For estimated taxes in general, I had to manually go find out whether they had been included, turns out they hadn’t. Even though TurboTax last year created estimated payment forms for me! Come on, that’s the kind of thing you should be on top of! Overall, got dizzy going round and round answering the same questions in some of the sections. An annoying experience.
Date published: 2021-05-05
Rated 4 out of 5 by from Wish I could buy at a retailer to apply online TT keeps getting better but the price for the retail CD is better. I would like to be able to buy or apply the purchase of the physical copy from a retailer and use the license code for the online version.
Date published: 2021-05-05
Rated 4 out of 5 by from Nice to have back up help! I love being able to enter in all my info on my own. This allows me to see what is happening and allows me to see if I qualify for other tax breaks that I wouldn't other wise know about.
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax was so easy to use I've used TurboTax software in the past, but I used TurboTax online this year. It was very easy to use and I finished my taxes quicker than I expected. The only criticism I have is that it was not easy in the online version to view my tax forms, like it was within the software. Sometimes I like to review the forms to make edits. But I was still able to complete my taxes accurately.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax is Amazing! Turbo Tax makes taxes easy and straight forward. I ESPECIALLY loves that it saves all of your information each year, so if you do not have any major changes there is not much to enter. I highly recommend TurboTax during the stressful tax season!
Date published: 2021-05-05
Rated 4 out of 5 by from User friendly It was good and easy to use though I need an available tax specialist to answer my queries.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax is great Super easy to follow every step in Turbo Tax for tax filing
Date published: 2021-05-05
Rated 5 out of 5 by from Easy It was good! Thanks for keeping the questions simple.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbotax the best!! I have been using TurboTaxs for years I love it!!!!
Date published: 2021-05-05
Rated 5 out of 5 by from Tax Account Expert Service worth the money! Rebecca my Accountant was Amazing! She explained everything and made it work for me!
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 3981
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Buggy - almost missed some important information Didn’t catch the fact that I hadn’t entered a state for my state estimated payments, and if I hadn’t noticed that, would have lost me several hundred dollars. That’s an easy verification to make, and should be logged as a defect. Luckily I realized something wasn’t right, and when I went back I noticed the (easy) mistake. Really hope you fix this usability bug. For estimated taxes in general, I had to manually go find out whether they had been included, turns out they hadn’t. Even though TurboTax last year created estimated payment forms for me! Come on, that’s the kind of thing you should be on top of! Overall, got dizzy going round and round answering the same questions in some of the sections. An annoying experience.
Date published: 2021-05-05
Rated 4 out of 5 by from Wish I could buy at a retailer to apply online TT keeps getting better but the price for the retail CD is better. I would like to be able to buy or apply the purchase of the physical copy from a retailer and use the license code for the online version.
Date published: 2021-05-05
Rated 4 out of 5 by from Nice to have back up help! I love being able to enter in all my info on my own. This allows me to see what is happening and allows me to see if I qualify for other tax breaks that I wouldn't other wise know about.
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax was so easy to use I've used TurboTax software in the past, but I used TurboTax online this year. It was very easy to use and I finished my taxes quicker than I expected. The only criticism I have is that it was not easy in the online version to view my tax forms, like it was within the software. Sometimes I like to review the forms to make edits. But I was still able to complete my taxes accurately.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax is Amazing! Turbo Tax makes taxes easy and straight forward. I ESPECIALLY loves that it saves all of your information each year, so if you do not have any major changes there is not much to enter. I highly recommend TurboTax during the stressful tax season!
Date published: 2021-05-05
Rated 4 out of 5 by from User friendly It was good and easy to use though I need an available tax specialist to answer my queries.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax is great Super easy to follow every step in Turbo Tax for tax filing
Date published: 2021-05-05
Rated 5 out of 5 by from Easy It was good! Thanks for keeping the questions simple.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbotax the best!! I have been using TurboTaxs for years I love it!!!!
Date published: 2021-05-05
Rated 5 out of 5 by from Tax Account Expert Service worth the money! Rebecca my Accountant was Amazing! She explained everything and made it work for me!
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 3981