TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Easy Filing Using Turbo Tax is a stress free way to file my own taxes.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo tax is user friendly software, and I love it Easy and convenient to use software, and recommends which is better filing status for users
Date published: 2022-03-26
Rated 4 out of 5 by from Don't make me repeat entries when I want to edit. I go back and look at all of my entries to doublecheck. If I've already checked a box (or circle), I shouldn't have to re-enter that check.
Date published: 2022-03-26
Rated 1 out of 5 by from Misleading Once you select TurboTax Live or any add ons you can not get out of them. There is no option to go back to something more affordable and you end up paying for a service you don't even use. Not worth it. I tried to get help and the website made me restart the whole process four times so I never got an anwer. Waste of money.
Date published: 2022-03-26
Rated 5 out of 5 by from Live Full Service is fantastic! I was going to transition from an external tax service to self-service Turbo tax this year. However, during me working on filing by myself, I ran into an issue and I was not sure as to how to solve that issue. I was thinking of getting live help, but somehow I felt more comfortable to have someone take over and completely do the filing on my behalf. The cost of Turbotax live service compared to the service that i used was 1/6th of what i paid last year and was only 4 times the self-service cost and hence the mathematics helped me decide on live tax service. I was a little bit concerned when I had an earlier match with an advisor but that advisor moved away and we got the help from Julio who did our taxes. Julio was professional, communicated real well, was open to getting on calls (we got to one where we provided clarity) and did a great job with taxes. Overall, I came away very impressed with the quality of the person that helped us and the relative ease I could do this with Turbotax.
Date published: 2022-03-26
Rated 3 out of 5 by from Turbo tax has stepped backwards I am 55 years old and I have used turbo tax every year except maybe three. This year has been a disapointment. I had more errors in the program than I have in years past. I thought the program this year is slow and sluggish. Overall not too impressed.
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is awesome Easy to use. Covers all my situations. Allows me to work at my own pace
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo is great Great job will use them again an pass the word on about there service
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax actually is tremendous.... Michelle and Deborah were both very good representatives of Turbo tax. Michelle was a tremendous help in getting me the answer to how to handle a certain income issue and if I have a problem in the future I hope I get her on the line. Thanks 3-26-2022
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax Deluxe TurboTax is very easy to use and the explanations are helpful
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3977
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy Filing Using Turbo Tax is a stress free way to file my own taxes.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo tax is user friendly software, and I love it Easy and convenient to use software, and recommends which is better filing status for users
Date published: 2022-03-26
Rated 4 out of 5 by from Don't make me repeat entries when I want to edit. I go back and look at all of my entries to doublecheck. If I've already checked a box (or circle), I shouldn't have to re-enter that check.
Date published: 2022-03-26
Rated 1 out of 5 by from Misleading Once you select TurboTax Live or any add ons you can not get out of them. There is no option to go back to something more affordable and you end up paying for a service you don't even use. Not worth it. I tried to get help and the website made me restart the whole process four times so I never got an anwer. Waste of money.
Date published: 2022-03-26
Rated 5 out of 5 by from Live Full Service is fantastic! I was going to transition from an external tax service to self-service Turbo tax this year. However, during me working on filing by myself, I ran into an issue and I was not sure as to how to solve that issue. I was thinking of getting live help, but somehow I felt more comfortable to have someone take over and completely do the filing on my behalf. The cost of Turbotax live service compared to the service that i used was 1/6th of what i paid last year and was only 4 times the self-service cost and hence the mathematics helped me decide on live tax service. I was a little bit concerned when I had an earlier match with an advisor but that advisor moved away and we got the help from Julio who did our taxes. Julio was professional, communicated real well, was open to getting on calls (we got to one where we provided clarity) and did a great job with taxes. Overall, I came away very impressed with the quality of the person that helped us and the relative ease I could do this with Turbotax.
Date published: 2022-03-26
Rated 3 out of 5 by from Turbo tax has stepped backwards I am 55 years old and I have used turbo tax every year except maybe three. This year has been a disapointment. I had more errors in the program than I have in years past. I thought the program this year is slow and sluggish. Overall not too impressed.
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is awesome Easy to use. Covers all my situations. Allows me to work at my own pace
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo is great Great job will use them again an pass the word on about there service
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax actually is tremendous.... Michelle and Deborah were both very good representatives of Turbo tax. Michelle was a tremendous help in getting me the answer to how to handle a certain income issue and if I have a problem in the future I hope I get her on the line. Thanks 3-26-2022
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax Deluxe TurboTax is very easy to use and the explanations are helpful
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3977