TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Love this! Definitely makes filing taxes easier! Only thing I don't like is the filing fee after I bought the software.
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax very easy and usefull. Very helpful and easy to use, the tips and estimations are awesome.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax -The Only way to go! TT is very time efficient and very well formatted. Linking with financial institutionsis tremendous!
Date published: 2022-03-26
Rated 4 out of 5 by from TURBO TAX IS HELPFUL TURBO TAX IS SO PRECISE AND VERY HELPFUL AND ACURATE.
Date published: 2022-03-26
Rated 5 out of 5 by from Awesome Good and efficient application program, make easy to fill taxes
Date published: 2022-03-26
Rated 4 out of 5 by from Paying income tax sucks But TurboTax makes the experience less miserable and considerably reduces the duration of the agony.
Date published: 2022-03-26
Rated 4 out of 5 by from Turbo Tax live okay I really appreciate my tax advisor Joan. But Turbo tax fees and charges were very expensive. Took a large chunk of my refund.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbotax is great easy to use and its free and i can just plug the numbers in and no math
Date published: 2022-03-26
Rated 4 out of 5 by from Turbotax is very good I have used TurboTax for years and like how it works. The program's help and instructions have improved every year. I would highly recommend it for use by others. However, this year I had some difficulty in e-filing my state return. When I went to pay on-line by credit card for the state filing, I could not advance in the program because the page "Continue" button was just off screen. Numerous attempts to reduce or move screen page to reach button failed. I had opted to enter my Intuit account when entering the credit card information. After many failed attempts, including restarting the Turbotax program, and calling the support telephone line with not success, I tried completing the state e-filing as a "guest" and had success in that the page screen made the "continue" button visible. A minor program problem that needs fixing, but frustrating when trying to complete your taxes.
Date published: 2022-03-26
Rated 3 out of 5 by from Mostly a good experience. Download was not. The software is very good. It allows me to go through step-by-step or to work through each section on my own, which I think is much quicker. Plus, I can get any extra form that is not prepackaged in the walk-through. My only frustration came into play when I could not find how to download the software on my computer. I like it better that way. I did not want to file online. Once I found the download area (and it was not easy), and I already put in my payment information, I was almost tricked into switching to the Online service anyway. I was so furious. It took me well over 45 minutes to get this far and then I did not see right away where to go to get the download. I'm sure it's because I was already seeing red and just too frustrated. I knew what I wanted, obviously. For God's sakes, you can't get to that page by mistake. Why would I want to then switch to online????? Because of this, I am docking 2 stars.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3969
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love this! Definitely makes filing taxes easier! Only thing I don't like is the filing fee after I bought the software.
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax very easy and usefull. Very helpful and easy to use, the tips and estimations are awesome.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax -The Only way to go! TT is very time efficient and very well formatted. Linking with financial institutionsis tremendous!
Date published: 2022-03-26
Rated 4 out of 5 by from TURBO TAX IS HELPFUL TURBO TAX IS SO PRECISE AND VERY HELPFUL AND ACURATE.
Date published: 2022-03-26
Rated 5 out of 5 by from Awesome Good and efficient application program, make easy to fill taxes
Date published: 2022-03-26
Rated 4 out of 5 by from Paying income tax sucks But TurboTax makes the experience less miserable and considerably reduces the duration of the agony.
Date published: 2022-03-26
Rated 4 out of 5 by from Turbo Tax live okay I really appreciate my tax advisor Joan. But Turbo tax fees and charges were very expensive. Took a large chunk of my refund.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbotax is great easy to use and its free and i can just plug the numbers in and no math
Date published: 2022-03-26
Rated 4 out of 5 by from Turbotax is very good I have used TurboTax for years and like how it works. The program's help and instructions have improved every year. I would highly recommend it for use by others. However, this year I had some difficulty in e-filing my state return. When I went to pay on-line by credit card for the state filing, I could not advance in the program because the page "Continue" button was just off screen. Numerous attempts to reduce or move screen page to reach button failed. I had opted to enter my Intuit account when entering the credit card information. After many failed attempts, including restarting the Turbotax program, and calling the support telephone line with not success, I tried completing the state e-filing as a "guest" and had success in that the page screen made the "continue" button visible. A minor program problem that needs fixing, but frustrating when trying to complete your taxes.
Date published: 2022-03-26
Rated 3 out of 5 by from Mostly a good experience. Download was not. The software is very good. It allows me to go through step-by-step or to work through each section on my own, which I think is much quicker. Plus, I can get any extra form that is not prepackaged in the walk-through. My only frustration came into play when I could not find how to download the software on my computer. I like it better that way. I did not want to file online. Once I found the download area (and it was not easy), and I already put in my payment information, I was almost tricked into switching to the Online service anyway. I was so furious. It took me well over 45 minutes to get this far and then I did not see right away where to go to get the download. I'm sure it's because I was already seeing red and just too frustrated. I knew what I wanted, obviously. For God's sakes, you can't get to that page by mistake. Why would I want to then switch to online????? Because of this, I am docking 2 stars.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3969