TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from its ok... This was my first time using TurboTax ( I was going to H&R Block before). I switched to turbo tax because I did not want to pay hundreds of dollars to file my taxes like I did last year. TurboTax was great for the most part and easy to use I just really disliked the fact that they start you off for "free" then gradually increase the amount of money you HAVE to pay to do your taxes! It's still a lot cheaper than H&R Block but it was very frustrating to expect this service to be free and then every step of the way being told "sorry you have to pay more money to be able to anything!" I wish they would have been straight up with me in the beginning rather than throwing fees in my face as the process went along...it would have made my experience less frustrating and stressful! And trust me, I read EVERYTHING, so its not like I was just speeding through not paying attention!
Date published: 2022-03-26
Rated 4 out of 5 by from Lots of ratings. There are just too many "rate us" pop-ups in the middle of preparing, "almost done" at the end, another "almost there", and "one more" thing before we're all done.
Date published: 2022-03-26
Rated 5 out of 5 by from Thank you for your help i hope i did it right thankyou. I needed the help! i would not have been able to do this w out this platform
Date published: 2022-03-26
Rated 5 out of 5 by from easy to follow easy to follow walks you through all the options to get the best refund possible
Date published: 2022-03-26
Rated 5 out of 5 by from A product that really works! Very user friendly and prompts that actually go to the right direction.
Date published: 2022-03-26
Rated 2 out of 5 by from Annoying Had to enter same info multiple times. Disaster relief section was a mess. Had to fill out multiple times for it to finally take my "no" answer
Date published: 2022-03-26
Rated 5 out of 5 by from As Buddy Holly sang " its so easy" easy to install, Great walk-through tax events. Easy to start and stop filing.
Date published: 2022-03-26
Rated 5 out of 5 by from I love TurboTax I had a lot of fun I well use it again in the future
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is great!!! Very easy to use!!!! Would refer to everyone!!!!!!!
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is Awesom As I said, it's bodacious and Totally Awesome, and also it RULES!!!!
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3964
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from its ok... This was my first time using TurboTax ( I was going to H&R Block before). I switched to turbo tax because I did not want to pay hundreds of dollars to file my taxes like I did last year. TurboTax was great for the most part and easy to use I just really disliked the fact that they start you off for "free" then gradually increase the amount of money you HAVE to pay to do your taxes! It's still a lot cheaper than H&R Block but it was very frustrating to expect this service to be free and then every step of the way being told "sorry you have to pay more money to be able to anything!" I wish they would have been straight up with me in the beginning rather than throwing fees in my face as the process went along...it would have made my experience less frustrating and stressful! And trust me, I read EVERYTHING, so its not like I was just speeding through not paying attention!
Date published: 2022-03-26
Rated 4 out of 5 by from Lots of ratings. There are just too many "rate us" pop-ups in the middle of preparing, "almost done" at the end, another "almost there", and "one more" thing before we're all done.
Date published: 2022-03-26
Rated 5 out of 5 by from Thank you for your help i hope i did it right thankyou. I needed the help! i would not have been able to do this w out this platform
Date published: 2022-03-26
Rated 5 out of 5 by from easy to follow easy to follow walks you through all the options to get the best refund possible
Date published: 2022-03-26
Rated 5 out of 5 by from A product that really works! Very user friendly and prompts that actually go to the right direction.
Date published: 2022-03-26
Rated 2 out of 5 by from Annoying Had to enter same info multiple times. Disaster relief section was a mess. Had to fill out multiple times for it to finally take my "no" answer
Date published: 2022-03-26
Rated 5 out of 5 by from As Buddy Holly sang " its so easy" easy to install, Great walk-through tax events. Easy to start and stop filing.
Date published: 2022-03-26
Rated 5 out of 5 by from I love TurboTax I had a lot of fun I well use it again in the future
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is great!!! Very easy to use!!!! Would refer to everyone!!!!!!!
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is Awesom As I said, it's bodacious and Totally Awesome, and also it RULES!!!!
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3964