TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Student
Rated 5 out of 5 by from The ease of use and live help is stellar! I have used this product for two years and it has been a smooth and easy experience. Coupled with the live expert help, this product is absolutely stellar
Date published: 2021-04-06
Rated 1 out of 5 by from Meh I have used TurboTax the last two years in a row, and these are the only two years my taxes have ever been rejected. I thought it was a fluke last year, so was going to give them one more try. Will be finding someone else next year...
Date published: 2021-04-06
Rated 5 out of 5 by from Easy, fast and accurate Easy, fast and accurate. I'll use them again. I like that I can schedule to file in the future, since I ended up owing money this year.
Date published: 2021-04-06
Rated 1 out of 5 by from Disappointed I filed this for my son who is a student. I've been using Turbo tax for YEARS! My kids all file as well, they are college students. This year there are so many additional fees you've added on just to make money which is so disappointing! They claim an education credit so they needed to upgrade to the deluxe, REALLY! I always file thru efile and now you are charging for processing a refund and not only are you charging but $40... REALLY! So disappointing! I will file for them since I had already purchased the Premium product, that is 5 total returns that I will file and will reconsider continuing with Turbo tax in the future, there are just too many other products for me to be loyal to this one. Disappointed.
Date published: 2021-04-06
Rated 5 out of 5 by from Great it was great and user friendly. Very easy to work through helped get money back
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax Easy to use and caught all areas I needed to review. This is my 7th year using TurbTax and I see MANY MORE to come!!!!!
Date published: 2021-04-06
Rated 3 out of 5 by from Great Federal - Trouble with state Been using Turbo Tax for years. No problem with the Federal side. The state side gave us trouble. Me moved during the year and could not get the state to compute a partial year for our new state. 2 different support people told us the state charges for the full year even though we have only lived here 5 1/2 month. Had to do state by hand.
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax es muy bueno Turbo Tax has been great. I can not remember our professional's name but she was fantastic. Helpful and courteous. The program is a bit cumbersome while speaking with the professional. Had to go through all the motions again... But overall still an Excellent experience.
Date published: 2021-04-06
Rated 4 out of 5 by from SOME SHORTCOMINGS DID NOT BRING UP FORM TO INDICATE GOVMT STMULUS PMTS. HAD TO SEARCH
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax is Wonderful! The live help was essential! Couldn't do my taxes without their help and expertise! Highly recommend, especially if you are partially self-employed!
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 3962
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from The ease of use and live help is stellar! I have used this product for two years and it has been a smooth and easy experience. Coupled with the live expert help, this product is absolutely stellar
Date published: 2021-04-06
Rated 1 out of 5 by from Meh I have used TurboTax the last two years in a row, and these are the only two years my taxes have ever been rejected. I thought it was a fluke last year, so was going to give them one more try. Will be finding someone else next year...
Date published: 2021-04-06
Rated 5 out of 5 by from Easy, fast and accurate Easy, fast and accurate. I'll use them again. I like that I can schedule to file in the future, since I ended up owing money this year.
Date published: 2021-04-06
Rated 1 out of 5 by from Disappointed I filed this for my son who is a student. I've been using Turbo tax for YEARS! My kids all file as well, they are college students. This year there are so many additional fees you've added on just to make money which is so disappointing! They claim an education credit so they needed to upgrade to the deluxe, REALLY! I always file thru efile and now you are charging for processing a refund and not only are you charging but $40... REALLY! So disappointing! I will file for them since I had already purchased the Premium product, that is 5 total returns that I will file and will reconsider continuing with Turbo tax in the future, there are just too many other products for me to be loyal to this one. Disappointed.
Date published: 2021-04-06
Rated 5 out of 5 by from Great it was great and user friendly. Very easy to work through helped get money back
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax Easy to use and caught all areas I needed to review. This is my 7th year using TurbTax and I see MANY MORE to come!!!!!
Date published: 2021-04-06
Rated 3 out of 5 by from Great Federal - Trouble with state Been using Turbo Tax for years. No problem with the Federal side. The state side gave us trouble. Me moved during the year and could not get the state to compute a partial year for our new state. 2 different support people told us the state charges for the full year even though we have only lived here 5 1/2 month. Had to do state by hand.
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax es muy bueno Turbo Tax has been great. I can not remember our professional's name but she was fantastic. Helpful and courteous. The program is a bit cumbersome while speaking with the professional. Had to go through all the motions again... But overall still an Excellent experience.
Date published: 2021-04-06
Rated 4 out of 5 by from SOME SHORTCOMINGS DID NOT BRING UP FORM TO INDICATE GOVMT STMULUS PMTS. HAD TO SEARCH
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax is Wonderful! The live help was essential! Couldn't do my taxes without their help and expertise! Highly recommend, especially if you are partially self-employed!
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 3962