TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from First Timer New experience for me and I had to call in a few times for help but the assistance was professional and patient.
Date published: 2021-05-17
Rated 1 out of 5 by from Capitalist Pigs Claims to make taxes easy, but taxes would be easier if they stopped lobbying the government to keep themselves in business. The government knows how much we owe. This process of filing is meaningless and no other developed nation does it this way.
Date published: 2021-05-17
Rated 5 out of 5 by from awesome it was great. I felt it was really easy to use for the first time and would recommend it to anyone in the future.
Date published: 2021-05-17
Rated 5 out of 5 by from wicked easy first timer ,was so easy ,very comfortable doing it
Date published: 2021-05-17
Rated 5 out of 5 by from Made it very easy Waiting for the last weekend to file was very stressful. Turbo tax made it easy. I just gathered all my documents and answered the questions. The software guide me through it all.
Date published: 2021-05-17
Rated 1 out of 5 by from Too expensive I am a student who made less than $5,000 last year and could not get in touch with TurboTax to see why they were charging me nearly $300 in filing fees for a simple return. They didn't last year and I was surprised to learn of it this year. I didn't have time to transfer everything to a new service and timely file. So, congrats TT, you got my money this year, but have lost a potential life time customer.
Date published: 2021-05-17
Rated 4 out of 5 by from It's so easy The follow the steps concept is thorough and easy to use. Covers all scenarios.
Date published: 2021-05-17
Rated 2 out of 5 by from State Tax was incorrect I could tell the State tax return was being done incorrectly, but I could not find a link to manually adjust. Turbo Tax Help is non-existent,,,,all phone calls are met by machine....poor customer service
Date published: 2021-05-17
Rated 4 out of 5 by from EXCELLENT PRODUCT BUT NEEDS SOME ADJUSTMENTS As I said, excellent product but it needs some tweaks. Nothing major, but little things like scrolling for the state abb. instead of allowing for direct entering, little things, nothing major. Overall extremely easy to use
Date published: 2021-05-17
Rated 4 out of 5 by from like it a lot some areas still take me a while though I've been using TT for years...
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 397
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from First Timer New experience for me and I had to call in a few times for help but the assistance was professional and patient.
Date published: 2021-05-17
Rated 1 out of 5 by from Capitalist Pigs Claims to make taxes easy, but taxes would be easier if they stopped lobbying the government to keep themselves in business. The government knows how much we owe. This process of filing is meaningless and no other developed nation does it this way.
Date published: 2021-05-17
Rated 5 out of 5 by from awesome it was great. I felt it was really easy to use for the first time and would recommend it to anyone in the future.
Date published: 2021-05-17
Rated 5 out of 5 by from wicked easy first timer ,was so easy ,very comfortable doing it
Date published: 2021-05-17
Rated 5 out of 5 by from Made it very easy Waiting for the last weekend to file was very stressful. Turbo tax made it easy. I just gathered all my documents and answered the questions. The software guide me through it all.
Date published: 2021-05-17
Rated 1 out of 5 by from Too expensive I am a student who made less than $5,000 last year and could not get in touch with TurboTax to see why they were charging me nearly $300 in filing fees for a simple return. They didn't last year and I was surprised to learn of it this year. I didn't have time to transfer everything to a new service and timely file. So, congrats TT, you got my money this year, but have lost a potential life time customer.
Date published: 2021-05-17
Rated 4 out of 5 by from It's so easy The follow the steps concept is thorough and easy to use. Covers all scenarios.
Date published: 2021-05-17
Rated 2 out of 5 by from State Tax was incorrect I could tell the State tax return was being done incorrectly, but I could not find a link to manually adjust. Turbo Tax Help is non-existent,,,,all phone calls are met by machine....poor customer service
Date published: 2021-05-17
Rated 4 out of 5 by from EXCELLENT PRODUCT BUT NEEDS SOME ADJUSTMENTS As I said, excellent product but it needs some tweaks. Nothing major, but little things like scrolling for the state abb. instead of allowing for direct entering, little things, nothing major. Overall extremely easy to use
Date published: 2021-05-17
Rated 4 out of 5 by from like it a lot some areas still take me a while though I've been using TT for years...
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 397