TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Terribel and full of bugs Had had return rejected numerous times due to errors on Turbo Tax software. Finally got federal through, state is still being rejected.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is awesome Easy to use got a full refund no charge. Excellent service.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Provides all the help you need Chrissy was patient, pleasant, professional and knowledgeable.
Date published: 2021-02-22
Rated 4 out of 5 by from Great wonderful experience Very Fast and easy will recommend it More than 7 characters
Date published: 2021-02-22
Rated 2 out of 5 by from Ok but some mistakes were made Turbotax confuses me every year with how the refunds jump. This year it confused me into entering my income twice, making it look like I owed thousands.
Date published: 2021-02-22
Rated 5 out of 5 by from awesome all questions resolved very happy with the service
Date published: 2021-02-22
Rated 4 out of 5 by from easy easy to use to file you're tax returns i had no issues process was effortless. i would deff recommend
Date published: 2021-02-22
Rated 5 out of 5 by from First time using turbo tax and was very pleased I was so nervous using this online tax preparer. I have never done my own taxes and was worried I would make a mistake. This program eased by doubts and felt comfortable and will use it again next year.
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is great used it for10 yrs I have spoken to turbo tax people and they were kind and helped me a lot they are wonderful
Date published: 2021-02-22
Rated 4 out of 5 by from Self Employment Section could be improved I have been happily using Turbo Tax for 10 years. Be warned, however, that every year the software changes a little bit, and you will need to re-orient yourself to the minor changes, which are not well explained. At the end of the review there are always a few items that I need to "fix". The items that need to be fixed are always presented in IRS Jargon, that I don't understand. You can pay more for assistance, or you can just guess what the IRS wants.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 3959
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Terribel and full of bugs Had had return rejected numerous times due to errors on Turbo Tax software. Finally got federal through, state is still being rejected.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is awesome Easy to use got a full refund no charge. Excellent service.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Provides all the help you need Chrissy was patient, pleasant, professional and knowledgeable.
Date published: 2021-02-22
Rated 4 out of 5 by from Great wonderful experience Very Fast and easy will recommend it More than 7 characters
Date published: 2021-02-22
Rated 2 out of 5 by from Ok but some mistakes were made Turbotax confuses me every year with how the refunds jump. This year it confused me into entering my income twice, making it look like I owed thousands.
Date published: 2021-02-22
Rated 5 out of 5 by from awesome all questions resolved very happy with the service
Date published: 2021-02-22
Rated 4 out of 5 by from easy easy to use to file you're tax returns i had no issues process was effortless. i would deff recommend
Date published: 2021-02-22
Rated 5 out of 5 by from First time using turbo tax and was very pleased I was so nervous using this online tax preparer. I have never done my own taxes and was worried I would make a mistake. This program eased by doubts and felt comfortable and will use it again next year.
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is great used it for10 yrs I have spoken to turbo tax people and they were kind and helped me a lot they are wonderful
Date published: 2021-02-22
Rated 4 out of 5 by from Self Employment Section could be improved I have been happily using Turbo Tax for 10 years. Be warned, however, that every year the software changes a little bit, and you will need to re-orient yourself to the minor changes, which are not well explained. At the end of the review there are always a few items that I need to "fix". The items that need to be fixed are always presented in IRS Jargon, that I don't understand. You can pay more for assistance, or you can just guess what the IRS wants.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 3959