TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from SO Happy! I have been a customer of TurboTax for 8 years, doing my taxes myself. Love the product. This year we had quite a few changes. I did start them myself but when I was ready to send it in, it had me owing $6700. I thought what the heck, let's see if they could do better because anything would have been better than that. Imran was able to get us a refund! That's right a refund. Next year we know we won't have it as good as that, but I will definitely be letting TurboTax do my taxes for me because they are able to find all of the little things that I don't think about or even know about. Thank you so much for this huge relief you have given me!
Date published: 2022-03-20
Rated 5 out of 5 by from Very Good and helpful All features were very easy to use and helped me a lot
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax isvery good Rashell was very good. She made me feel comfortable to hand it all over in her hands. She is a real expert.
Date published: 2022-03-20
Rated 5 out of 5 by from Great! Great experience filing taxes with you. Thank you!
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax and Mary are awesome Mary was extremely helpful with filing my taxes and completely took all the work off my hands. Taxes are very stressful and it was nice to have it taken off my plate.
Date published: 2022-03-20
Rated 3 out of 5 by from TurboTax good and bad The 2021 return preparation went well but the 2020 return preparation did not. For 2020 Congress made changes to the MMD requirement. TurboTax could not handle those changes and I had to file by paper for 2020. It was very upsetting but I am glad things went well this year. For 2021 I had trouble downloading the software. I make a mistake by contacting "ask crew." It was no help at all. Then I contacted 'customer support" and they solved my problem.
Date published: 2022-03-20
Rated 2 out of 5 by from Missing Information or Context When filling out my Alabama Tax Return (Form 40), Turbo Tax asked me to enter amounts for property values for a "Casualty Savings Account" which I had no knowledge or involvement. There was one other situation (I can't remember the name) which didn't apply to me, but it required an amount to be entered. When I tried to enter a 0 amount for both, it told me I had errors on my form. If these doesn't apply to me, why am I required to enter any amount?
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax = No Stress! TurboTax made the stress of filing my taxes so much easier! I used the Live Full Service option because of some additional forms for school. First, the live session helped to ensure that I had all the documentation ready for my tax expert. Once matched with my expert the process was quick, easy and very convenient!
Date published: 2022-03-20
Rated 5 out of 5 by from Easy Wonderful experience and not as complicated as thought.
Date published: 2022-03-20
Rated 5 out of 5 by from GOOD I HAVE USED TURBO TAX FOR 10 YEARS. I AM VERY SATISFIED.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 3956
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from SO Happy! I have been a customer of TurboTax for 8 years, doing my taxes myself. Love the product. This year we had quite a few changes. I did start them myself but when I was ready to send it in, it had me owing $6700. I thought what the heck, let's see if they could do better because anything would have been better than that. Imran was able to get us a refund! That's right a refund. Next year we know we won't have it as good as that, but I will definitely be letting TurboTax do my taxes for me because they are able to find all of the little things that I don't think about or even know about. Thank you so much for this huge relief you have given me!
Date published: 2022-03-20
Rated 5 out of 5 by from Very Good and helpful All features were very easy to use and helped me a lot
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax isvery good Rashell was very good. She made me feel comfortable to hand it all over in her hands. She is a real expert.
Date published: 2022-03-20
Rated 5 out of 5 by from Great! Great experience filing taxes with you. Thank you!
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax and Mary are awesome Mary was extremely helpful with filing my taxes and completely took all the work off my hands. Taxes are very stressful and it was nice to have it taken off my plate.
Date published: 2022-03-20
Rated 3 out of 5 by from TurboTax good and bad The 2021 return preparation went well but the 2020 return preparation did not. For 2020 Congress made changes to the MMD requirement. TurboTax could not handle those changes and I had to file by paper for 2020. It was very upsetting but I am glad things went well this year. For 2021 I had trouble downloading the software. I make a mistake by contacting "ask crew." It was no help at all. Then I contacted 'customer support" and they solved my problem.
Date published: 2022-03-20
Rated 2 out of 5 by from Missing Information or Context When filling out my Alabama Tax Return (Form 40), Turbo Tax asked me to enter amounts for property values for a "Casualty Savings Account" which I had no knowledge or involvement. There was one other situation (I can't remember the name) which didn't apply to me, but it required an amount to be entered. When I tried to enter a 0 amount for both, it told me I had errors on my form. If these doesn't apply to me, why am I required to enter any amount?
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax = No Stress! TurboTax made the stress of filing my taxes so much easier! I used the Live Full Service option because of some additional forms for school. First, the live session helped to ensure that I had all the documentation ready for my tax expert. Once matched with my expert the process was quick, easy and very convenient!
Date published: 2022-03-20
Rated 5 out of 5 by from Easy Wonderful experience and not as complicated as thought.
Date published: 2022-03-20
Rated 5 out of 5 by from GOOD I HAVE USED TURBO TAX FOR 10 YEARS. I AM VERY SATISFIED.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 3956