TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great for most returns! Is mostly helpful but ran into some problems when trying to ask questions thru chat. Think that I got the answer from my own internet research. May need to speak directly to Turbo Tax to complete my Mom's Tax Return for 2020. She passed in Sept 2020 without a will.
Date published: 2021-04-07
Rated 5 out of 5 by from THANK YOU would not have filed my taxes this year I couldn't get my w2 returned until I found out you could import them
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo tax is excellence it is very convenient and also I learn more about filing tax return myself.
Date published: 2021-04-07
Rated 5 out of 5 by from Only used TurboTax for years. Love it! Why pay someone to do your taxes when TurboTax makes it so easy and has all you need to file fast and safe.
Date published: 2021-04-07
Rated 5 out of 5 by from great service! I enjoy the interface and each year it's like seeing an old friend reviewing the past year together...I enjoy the instant tabulation of tax refund as you plug in your info - over all an easy tool to use and great results!
Date published: 2021-04-07
Rated 5 out of 5 by from easy to use Overall very easy to use and I was able to start my return for free and file for free without any unexpected filing fee's showing up at check out.
Date published: 2021-04-07
Rated 5 out of 5 by from Made filing so much easier. I loved how it led me through the whole process, including links I could click on to explain things I was confused about. I did chat with a live expert and she was able to answer my question right away. Sooo much better than waiting in line at the tax preparer.
Date published: 2021-04-07
Rated 5 out of 5 by from Hesitant to pay but worth it So I've used TurboTax free edition for year and I thought this year would be no different, but like many, my 2020 was all kinds of crazy and so was my tax situation. I was salty that I had to pay and was tempted to just pull out the 1040 instruction and file myself by mail. Thank God I didn't. It costs me $140 to file, but there were things that Turbo tax knew about the changing tax laws (American Rescue Plan) that I wouldn't have had a clue about and it wouldn't have been in the 1040 instructions. I would have lost $500 easily. Instead, I got a little extra on my refund. I usually owe or break even. I actually got a decent refund and virtually no stress.
Date published: 2021-04-07
Rated 4 out of 5 by from This program functions OK, for the price TurboTax works well, if you know what you are doing. Getting decent help is very difficult. Either questions must be asked using the correct words or you don't get an answer and finding what works is occasionally trial and error, mostly error in my case. But, my needs are simple - one source of income and a few brokerage accounts.
Date published: 2021-04-07
Rated 3 out of 5 by from Not The Same Your program drove me around the bend. It got stuck in a loop on review, and I spent over four hours trying to figure out how to fix it. I went through three different chats, and they all closed the chat before my issue was resolved. I finally requested a call. The agent was very helpful, both with the program and with my return, and for that I'm grateful, but this program becomes more difficult and expensive each year. I don't know if I'll use turbotax next year.
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 3935
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great for most returns! Is mostly helpful but ran into some problems when trying to ask questions thru chat. Think that I got the answer from my own internet research. May need to speak directly to Turbo Tax to complete my Mom's Tax Return for 2020. She passed in Sept 2020 without a will.
Date published: 2021-04-07
Rated 5 out of 5 by from THANK YOU would not have filed my taxes this year I couldn't get my w2 returned until I found out you could import them
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo tax is excellence it is very convenient and also I learn more about filing tax return myself.
Date published: 2021-04-07
Rated 5 out of 5 by from Only used TurboTax for years. Love it! Why pay someone to do your taxes when TurboTax makes it so easy and has all you need to file fast and safe.
Date published: 2021-04-07
Rated 5 out of 5 by from great service! I enjoy the interface and each year it's like seeing an old friend reviewing the past year together...I enjoy the instant tabulation of tax refund as you plug in your info - over all an easy tool to use and great results!
Date published: 2021-04-07
Rated 5 out of 5 by from easy to use Overall very easy to use and I was able to start my return for free and file for free without any unexpected filing fee's showing up at check out.
Date published: 2021-04-07
Rated 5 out of 5 by from Made filing so much easier. I loved how it led me through the whole process, including links I could click on to explain things I was confused about. I did chat with a live expert and she was able to answer my question right away. Sooo much better than waiting in line at the tax preparer.
Date published: 2021-04-07
Rated 5 out of 5 by from Hesitant to pay but worth it So I've used TurboTax free edition for year and I thought this year would be no different, but like many, my 2020 was all kinds of crazy and so was my tax situation. I was salty that I had to pay and was tempted to just pull out the 1040 instruction and file myself by mail. Thank God I didn't. It costs me $140 to file, but there were things that Turbo tax knew about the changing tax laws (American Rescue Plan) that I wouldn't have had a clue about and it wouldn't have been in the 1040 instructions. I would have lost $500 easily. Instead, I got a little extra on my refund. I usually owe or break even. I actually got a decent refund and virtually no stress.
Date published: 2021-04-07
Rated 4 out of 5 by from This program functions OK, for the price TurboTax works well, if you know what you are doing. Getting decent help is very difficult. Either questions must be asked using the correct words or you don't get an answer and finding what works is occasionally trial and error, mostly error in my case. But, my needs are simple - one source of income and a few brokerage accounts.
Date published: 2021-04-07
Rated 3 out of 5 by from Not The Same Your program drove me around the bend. It got stuck in a loop on review, and I spent over four hours trying to figure out how to fix it. I went through three different chats, and they all closed the chat before my issue was resolved. I finally requested a call. The agent was very helpful, both with the program and with my return, and for that I'm grateful, but this program becomes more difficult and expensive each year. I don't know if I'll use turbotax next year.
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 3935