TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Would not complete my taxes After put in my payment information and was charged TurboTax said that I could not file online. If I would have known this I would not have allowed them to charge me.
Date published: 2021-02-16
Rated 5 out of 5 by from It is very good. Lot's of places to find answers I still had some questions, but overall it was very easy to understand and get a lot of answers.
Date published: 2021-02-16
Rated 2 out of 5 by from Very disappointed long time customer I have been using Turbo Tax for 15 years. I have always given them good reviews. However each year it seems to be harder and harder to use and errors are made. My 2019 taxes were wrong I admit at the end of the day I overlooked something but i count on this program to make sure that doesn't happen. It cost me a much needed refund and I waited almost a year to get it. As a result it cost me my second stimulus, and now it is rolling over into this years taxes. I am afraid this issue just might be enough to push me over the edge and I will no longer use Turbo Tax. Very sad to have to do this kind of review.
Date published: 2021-02-16
Rated 5 out of 5 by from The best! Super simple, step by step! Thanks Turbo Tax!!!!!!
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is fast, easy, and safe Always a pleasure. Super easy to navigate through. Having all my past tax info with TurboTax makes it even easier and faster to get done. I do the basic deluxe package but it’s also nice to know that there are live tax experts at my finger tips in case I need one
Date published: 2021-02-16
Rated 5 out of 5 by from Great product, so easy to use! Doing my taxes has never been easier - the step by step process makes it virtually foolproof (noting that my taxes are pretty simple and straightforward). I am confident that all the T's have been crossed and all the I's dotted. I am confident in the accuracy of the product and the accuracy of my submission.
Date published: 2021-02-16
Rated 3 out of 5 by from Price The price increases every year increasing. States free but when time to submit I was charged $180.
Date published: 2021-02-16
Rated 3 out of 5 by from Not a fan of the prices It was fairly straight forward to get through. The main problem I had was They required I upgrade to the deluxe version to file my health insurance forms saying it was $40 for the upgrade. Then at the end while reviewing everything I saw that it was $40 for the federal, $40 for the state, and then $40 to allow them to take the the original $40 fee out of my return. So instead of the $40 fee like I expected it was actually $120.
Date published: 2021-02-16
Rated 4 out of 5 by from Turbo Tax Quick and easy Turbo Tax is quick and easy, my only problem was that my financial institutes were not in the system and I had to manually input my 1099-int's.
Date published: 2021-02-16
Rated 5 out of 5 by from Good job Excellent platform. Easy and accurate. I highly recommend it.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 3920
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Would not complete my taxes After put in my payment information and was charged TurboTax said that I could not file online. If I would have known this I would not have allowed them to charge me.
Date published: 2021-02-16
Rated 5 out of 5 by from It is very good. Lot's of places to find answers I still had some questions, but overall it was very easy to understand and get a lot of answers.
Date published: 2021-02-16
Rated 2 out of 5 by from Very disappointed long time customer I have been using Turbo Tax for 15 years. I have always given them good reviews. However each year it seems to be harder and harder to use and errors are made. My 2019 taxes were wrong I admit at the end of the day I overlooked something but i count on this program to make sure that doesn't happen. It cost me a much needed refund and I waited almost a year to get it. As a result it cost me my second stimulus, and now it is rolling over into this years taxes. I am afraid this issue just might be enough to push me over the edge and I will no longer use Turbo Tax. Very sad to have to do this kind of review.
Date published: 2021-02-16
Rated 5 out of 5 by from The best! Super simple, step by step! Thanks Turbo Tax!!!!!!
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is fast, easy, and safe Always a pleasure. Super easy to navigate through. Having all my past tax info with TurboTax makes it even easier and faster to get done. I do the basic deluxe package but it’s also nice to know that there are live tax experts at my finger tips in case I need one
Date published: 2021-02-16
Rated 5 out of 5 by from Great product, so easy to use! Doing my taxes has never been easier - the step by step process makes it virtually foolproof (noting that my taxes are pretty simple and straightforward). I am confident that all the T's have been crossed and all the I's dotted. I am confident in the accuracy of the product and the accuracy of my submission.
Date published: 2021-02-16
Rated 3 out of 5 by from Price The price increases every year increasing. States free but when time to submit I was charged $180.
Date published: 2021-02-16
Rated 3 out of 5 by from Not a fan of the prices It was fairly straight forward to get through. The main problem I had was They required I upgrade to the deluxe version to file my health insurance forms saying it was $40 for the upgrade. Then at the end while reviewing everything I saw that it was $40 for the federal, $40 for the state, and then $40 to allow them to take the the original $40 fee out of my return. So instead of the $40 fee like I expected it was actually $120.
Date published: 2021-02-16
Rated 4 out of 5 by from Turbo Tax Quick and easy Turbo Tax is quick and easy, my only problem was that my financial institutes were not in the system and I had to manually input my 1099-int's.
Date published: 2021-02-16
Rated 5 out of 5 by from Good job Excellent platform. Easy and accurate. I highly recommend it.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 3920