TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from TurboTax difficult to change payment The program was difficult to navigate in the end, I didn't want the program to file my state taxes or use my refund to pay for the program but I had to jump through many hoops to clear the $39 fee for paying with my refund, which makes no sense, but I got so frustrated that I just gave in and paid for TurboTax to file my state. Probably going to use a different program next year
Date published: 2022-03-27
Rated 5 out of 5 by from Great Program !!! Easy to use and very efficient !!! The reuse of the 2020 information helped a lot and made things smooth and quick.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax has been great for the past few years! I have been able to easily file my taxes for the past few years.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is the way to go! Turbo Tax explains everything you need to know, i didn't need to talk with anyone!
Date published: 2022-03-27
Rated 4 out of 5 by from TURBO TAX FREE IS COOL Turbotax free for low income is a great project that needs to be made more friendly for all low income tax filers to access without a lot of searching and with hassle free. thank you
Date published: 2022-03-27
Rated 1 out of 5 by from State Return Filing Fees Are Misleading Add-on fees for State return filing are extremely misleading. Turbo Tax offers to file State returns for an additional $45, and then (after the first $45 is paid), charges another $25 for filing. I would have preferred that Turbo Tax was transparent in the fees and disclosed what services are/are not included, allowing me to make an informed decision. Next year, I'll be using a different tax preparation solution.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax Rocks! So much easier than my tax guy and a much better return, thanks so much turbotax!
Date published: 2022-03-27
Rated 4 out of 5 by from Turbo Tax needs better Help Support The program needs better support when you type a question for help. Sometimes it gives an outdated answer. When trying to find where to enter a value it almost never takes you to the form you need to enter the value.
Date published: 2022-03-27
Rated 4 out of 5 by from good experience good experience. Itisha was able to answer all of my questions in a repid time
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo tax is so simple I love the way Turbo Tax is so simple. Step by step...so easy.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3904
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax difficult to change payment The program was difficult to navigate in the end, I didn't want the program to file my state taxes or use my refund to pay for the program but I had to jump through many hoops to clear the $39 fee for paying with my refund, which makes no sense, but I got so frustrated that I just gave in and paid for TurboTax to file my state. Probably going to use a different program next year
Date published: 2022-03-27
Rated 5 out of 5 by from Great Program !!! Easy to use and very efficient !!! The reuse of the 2020 information helped a lot and made things smooth and quick.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax has been great for the past few years! I have been able to easily file my taxes for the past few years.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is the way to go! Turbo Tax explains everything you need to know, i didn't need to talk with anyone!
Date published: 2022-03-27
Rated 4 out of 5 by from TURBO TAX FREE IS COOL Turbotax free for low income is a great project that needs to be made more friendly for all low income tax filers to access without a lot of searching and with hassle free. thank you
Date published: 2022-03-27
Rated 1 out of 5 by from State Return Filing Fees Are Misleading Add-on fees for State return filing are extremely misleading. Turbo Tax offers to file State returns for an additional $45, and then (after the first $45 is paid), charges another $25 for filing. I would have preferred that Turbo Tax was transparent in the fees and disclosed what services are/are not included, allowing me to make an informed decision. Next year, I'll be using a different tax preparation solution.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax Rocks! So much easier than my tax guy and a much better return, thanks so much turbotax!
Date published: 2022-03-27
Rated 4 out of 5 by from Turbo Tax needs better Help Support The program needs better support when you type a question for help. Sometimes it gives an outdated answer. When trying to find where to enter a value it almost never takes you to the form you need to enter the value.
Date published: 2022-03-27
Rated 4 out of 5 by from good experience good experience. Itisha was able to answer all of my questions in a repid time
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo tax is so simple I love the way Turbo Tax is so simple. Step by step...so easy.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3904