TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax live full service was fantastic I was very nervous about turning my taxes over to someone online. I've been using TurboTax from many years to do my own taxes filling them out myself. However every step of the way I was assured and reassured of the safety of sharing my information online. I appreciate it all the steps I had to go through with proving ID etc. My service from the first young lady who called me I think her name was Tracy in Texas who just went through the list of things I needed and connected me with Connie through my time spent working with Connie put me at ease and made me feel confident about my decision to go with TurboTax live full service. Connie was fantastic to work with.
Date published: 2022-03-27
Rated 5 out of 5 by from TURBOTAX Aways!! TurboTax continues to be literally the most user-friendly platform and program of its kind, ever --- I ABSOLUTELY love TurboTax!!
Date published: 2022-03-27
Rated 5 out of 5 by from Took the chance with TurboTax TurboTax offered me the same services I got from my local tax preparer. The process was very easy and I received notifications as soon as there was any progress made. TurboTax offered a zero cost filing service before a certain date and I was able to take advantage of the opportunity. I would highly recommend this service.
Date published: 2022-03-27
Rated 4 out of 5 by from Turbo Tax still best way without paying someone Some stuff confusing. Still changes our non-taxable pension in NYS to taxable and I have to change the code on the forms.
Date published: 2022-03-27
Rated 5 out of 5 by from Awesome Easy and good easy to navigate and self explaining
Date published: 2022-03-27
Rated 5 out of 5 by from Great as usual.using live chat I did have a problem importing data from Fidelity and Vanguard this year. It didn't seem as straightforward as past years. I ended up using Live Chat which had not been necessary in the past.
Date published: 2022-03-27
Rated 5 out of 5 by from Great program Easy to understand and minimal time completing. Thank you.
Date published: 2022-03-27
Rated 4 out of 5 by from Always room for improvement Data entry for Form 1095-A took longer than any part of the return. A note that Cntrl C and Cntrl V could help copy and paste. Also after striking the enter key the cursor should move to the next field. -also did the screen for non-itemizers entering charitable contributions explicity state cash only and not donations of used clothing or household goods.
Date published: 2022-03-27
Rated 5 out of 5 by from Awesome As I mentioned before they did a fabulous job and we were very knowledgeable and what they do
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is very good at guiding me to file Working with Turbo Tax has gotten easier. I also had a chance to talk to one of the experts on the phone and he was very helpful
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3900
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax live full service was fantastic I was very nervous about turning my taxes over to someone online. I've been using TurboTax from many years to do my own taxes filling them out myself. However every step of the way I was assured and reassured of the safety of sharing my information online. I appreciate it all the steps I had to go through with proving ID etc. My service from the first young lady who called me I think her name was Tracy in Texas who just went through the list of things I needed and connected me with Connie through my time spent working with Connie put me at ease and made me feel confident about my decision to go with TurboTax live full service. Connie was fantastic to work with.
Date published: 2022-03-27
Rated 5 out of 5 by from TURBOTAX Aways!! TurboTax continues to be literally the most user-friendly platform and program of its kind, ever --- I ABSOLUTELY love TurboTax!!
Date published: 2022-03-27
Rated 5 out of 5 by from Took the chance with TurboTax TurboTax offered me the same services I got from my local tax preparer. The process was very easy and I received notifications as soon as there was any progress made. TurboTax offered a zero cost filing service before a certain date and I was able to take advantage of the opportunity. I would highly recommend this service.
Date published: 2022-03-27
Rated 4 out of 5 by from Turbo Tax still best way without paying someone Some stuff confusing. Still changes our non-taxable pension in NYS to taxable and I have to change the code on the forms.
Date published: 2022-03-27
Rated 5 out of 5 by from Awesome Easy and good easy to navigate and self explaining
Date published: 2022-03-27
Rated 5 out of 5 by from Great as usual.using live chat I did have a problem importing data from Fidelity and Vanguard this year. It didn't seem as straightforward as past years. I ended up using Live Chat which had not been necessary in the past.
Date published: 2022-03-27
Rated 5 out of 5 by from Great program Easy to understand and minimal time completing. Thank you.
Date published: 2022-03-27
Rated 4 out of 5 by from Always room for improvement Data entry for Form 1095-A took longer than any part of the return. A note that Cntrl C and Cntrl V could help copy and paste. Also after striking the enter key the cursor should move to the next field. -also did the screen for non-itemizers entering charitable contributions explicity state cash only and not donations of used clothing or household goods.
Date published: 2022-03-27
Rated 5 out of 5 by from Awesome As I mentioned before they did a fabulous job and we were very knowledgeable and what they do
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is very good at guiding me to file Working with Turbo Tax has gotten easier. I also had a chance to talk to one of the experts on the phone and he was very helpful
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3900