TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Good Overall Turbo tax is good software, sometimes needs more instructions on the topic to help the people who lack English knows what to do next. Its not a big problem, but less confusion always better.
Date published: 2021-05-13
Rated 5 out of 5 by from Gets better each year Have been using TurboTax several years, each year it gets clearer, more precise, and gets faster. Admittedly, my taxes are not complex, but this has saved me hours of work each year.
Date published: 2021-05-13
Rated 5 out of 5 by from Awsome Turbot Tax very helpful with aiding me through making the EIN # correction Problem solved
Date published: 2021-05-13
Rated 2 out of 5 by from Incomplete Software usually had good experience with turbo tax, This year was just glitchy and incomplete. Had a hard time filing due to software asking me to fill spaces that didn't need filling or asking me to enter information from my 2018 return not relevant to this years return.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use and very thorough, quicknd easy loved it.
Date published: 2021-05-13
Rated 5 out of 5 by from Fantastic, even friendly! Every phase was simple, rich with support, and easy-peasey to navigate.
Date published: 2021-05-13
Rated 4 out of 5 by from LACK OF CUSTOMER SERVICE PRESENCE I HAD TROUBLE HAVING TO FIGURE OUT HOW TO DOWNLOAD THE PROGRAM TO THE MAC COMPUTER. POOR 'ROBO' CUSTUMER SERVICE AND HELP OPTIONS.
Date published: 2021-05-13
Rated 4 out of 5 by from Turbo Tax makes it easy to file from Australia. I have been using Turbo Tax for over 5 years, while I was living in the USA. We have since returned to my native Australia and I still own property in the USA and have to file a return from overseas.
Date published: 2021-05-13
Rated 2 out of 5 by from Your software has gotten very buggy Balance sheet reconciliation is a mess. Did not populate certain fields and would not allow me to make manual corrections.
Date published: 2021-05-13
Rated 3 out of 5 by from Lots of potential, but falls short in so many ways Many questions are confusing, decision trees are clunky and misleading, and sometimes causes direct errors in the forms. Upon review with the experts, I seem to be teaching them more than they teach me (I'm not a CPA nor do I work with money). This is consistent year after year. TurboTax, do better!
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 3892
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good Overall Turbo tax is good software, sometimes needs more instructions on the topic to help the people who lack English knows what to do next. Its not a big problem, but less confusion always better.
Date published: 2021-05-13
Rated 5 out of 5 by from Gets better each year Have been using TurboTax several years, each year it gets clearer, more precise, and gets faster. Admittedly, my taxes are not complex, but this has saved me hours of work each year.
Date published: 2021-05-13
Rated 5 out of 5 by from Awsome Turbot Tax very helpful with aiding me through making the EIN # correction Problem solved
Date published: 2021-05-13
Rated 2 out of 5 by from Incomplete Software usually had good experience with turbo tax, This year was just glitchy and incomplete. Had a hard time filing due to software asking me to fill spaces that didn't need filling or asking me to enter information from my 2018 return not relevant to this years return.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use and very thorough, quicknd easy loved it.
Date published: 2021-05-13
Rated 5 out of 5 by from Fantastic, even friendly! Every phase was simple, rich with support, and easy-peasey to navigate.
Date published: 2021-05-13
Rated 4 out of 5 by from LACK OF CUSTOMER SERVICE PRESENCE I HAD TROUBLE HAVING TO FIGURE OUT HOW TO DOWNLOAD THE PROGRAM TO THE MAC COMPUTER. POOR 'ROBO' CUSTUMER SERVICE AND HELP OPTIONS.
Date published: 2021-05-13
Rated 4 out of 5 by from Turbo Tax makes it easy to file from Australia. I have been using Turbo Tax for over 5 years, while I was living in the USA. We have since returned to my native Australia and I still own property in the USA and have to file a return from overseas.
Date published: 2021-05-13
Rated 2 out of 5 by from Your software has gotten very buggy Balance sheet reconciliation is a mess. Did not populate certain fields and would not allow me to make manual corrections.
Date published: 2021-05-13
Rated 3 out of 5 by from Lots of potential, but falls short in so many ways Many questions are confusing, decision trees are clunky and misleading, and sometimes causes direct errors in the forms. Upon review with the experts, I seem to be teaching them more than they teach me (I'm not a CPA nor do I work with money). This is consistent year after year. TurboTax, do better!
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 3892