TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Pretty easy Took a moment then I was like oh, ok. Easy. Was get going it’s smooth sailing
Date published: 2022-04-19
Rated 5 out of 5 by from Something you can lean on. Always intuitive and up to date. Makes drudging through this effort much easier to deal with.
Date published: 2022-04-19
Rated 5 out of 5 by from good turbotax was an easy straightforward process, not too bad
Date published: 2022-04-19
Rated 5 out of 5 by from Easy to use Very Good support was very good AND knew products.
Date published: 2022-04-19
Rated 5 out of 5 by from Great Process I was nervous to do it, but Turbo tax made it easy
Date published: 2022-04-19
Rated 4 out of 5 by from Remaining Errors in TTax 2021 While I've filed my taxes for 2021 (Federal and State), I'm still unsatisfied with the errors that remain in the software, namely the Federal Charitable Deduction that adds up correctly in the collection page but is $2.00 short of the previous total when the number is transported over to the Schedule A (and other relevant pages). I've had a ticket opened and closed on this issue, but the error remains. There is also a bug in the Massachusetts Schedule Y, which says "Gambling losses should not be greater than $." with no value. If this is assumed to be the difference between received 1099's from various Massachusetts-licensed gambling facilities and the offset losses and there were no 1099's received, then the error produced during the Review is, per my reading of the relevant state tax code, inappropriate. If the value is "zero", then state the value is "$0.00".
Date published: 2022-04-19
Rated 3 out of 5 by from Overall great product. Overall great product, but constantly asks for review/edit of information that it should already have / been uploaded. Also, had a tax question that should have been easy but instead was just prompted to pay another $80 upgrade and/or not sure if they could help with it.
Date published: 2022-04-19
Rated 5 out of 5 by from Ease of filing I love the fact that I can enter all of my expenses and income and it decides whether what is the best deduction to take to get the best refund or payment for you.
Date published: 2022-04-19
Rated 4 out of 5 by from Good Super until the ending................................
Date published: 2022-04-19
Rated 1 out of 5 by from Well done, but still missing some transparency I am disappointed (and aggravated) that there is not an intuitive way to only file my Federal return (if there is a method to ONLY file my Federal tax return and finish - it is not easily found) Ohio has a free iFile setup for both State and School District taxes. None of you would pay $49 to file your state taxes when the state has an easy-to-use free system in place to e-file. I was hooked into paying an extra $49 to file my state tax return, just to be able to advance and file my federal return. Shame on you! I doubt you will ever see me as a customer again.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 390
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Pretty easy Took a moment then I was like oh, ok. Easy. Was get going it’s smooth sailing
Date published: 2022-04-19
Rated 5 out of 5 by from Something you can lean on. Always intuitive and up to date. Makes drudging through this effort much easier to deal with.
Date published: 2022-04-19
Rated 5 out of 5 by from good turbotax was an easy straightforward process, not too bad
Date published: 2022-04-19
Rated 5 out of 5 by from Easy to use Very Good support was very good AND knew products.
Date published: 2022-04-19
Rated 5 out of 5 by from Great Process I was nervous to do it, but Turbo tax made it easy
Date published: 2022-04-19
Rated 4 out of 5 by from Remaining Errors in TTax 2021 While I've filed my taxes for 2021 (Federal and State), I'm still unsatisfied with the errors that remain in the software, namely the Federal Charitable Deduction that adds up correctly in the collection page but is $2.00 short of the previous total when the number is transported over to the Schedule A (and other relevant pages). I've had a ticket opened and closed on this issue, but the error remains. There is also a bug in the Massachusetts Schedule Y, which says "Gambling losses should not be greater than $." with no value. If this is assumed to be the difference between received 1099's from various Massachusetts-licensed gambling facilities and the offset losses and there were no 1099's received, then the error produced during the Review is, per my reading of the relevant state tax code, inappropriate. If the value is "zero", then state the value is "$0.00".
Date published: 2022-04-19
Rated 3 out of 5 by from Overall great product. Overall great product, but constantly asks for review/edit of information that it should already have / been uploaded. Also, had a tax question that should have been easy but instead was just prompted to pay another $80 upgrade and/or not sure if they could help with it.
Date published: 2022-04-19
Rated 5 out of 5 by from Ease of filing I love the fact that I can enter all of my expenses and income and it decides whether what is the best deduction to take to get the best refund or payment for you.
Date published: 2022-04-19
Rated 4 out of 5 by from Good Super until the ending................................
Date published: 2022-04-19
Rated 1 out of 5 by from Well done, but still missing some transparency I am disappointed (and aggravated) that there is not an intuitive way to only file my Federal return (if there is a method to ONLY file my Federal tax return and finish - it is not easily found) Ohio has a free iFile setup for both State and School District taxes. None of you would pay $49 to file your state taxes when the state has an easy-to-use free system in place to e-file. I was hooked into paying an extra $49 to file my state tax return, just to be able to advance and file my federal return. Shame on you! I doubt you will ever see me as a customer again.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 390