TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
bayouboy68 from
unbelievable very informative
this is the first time doing my taxes myself, i'm not very smart when it comes to taxes! not only did they make it easy for me, i learned a great deal along the way that i had no idea about the money i could have got back if i would have used turbo tax sooner!
Date published: 2021-02-25
Rated 5 out of 5 by
Tysean from
Great help
the person that help me on live was a huge help, knew what i was doing wrong right away and walked me through it like a pr.
Date published: 2021-02-25
Rated 5 out of 5 by
C Rage from
Turbo Tax Is Intuitive
This was such an easy experience. Totally painless .
Date published: 2021-02-25
Rated 4 out of 5 by
Loso54 from
Turbo Tax review
The chat feature was extremely helpfull. They guided me through exactly what i needed.
Date published: 2021-02-25
Rated 5 out of 5 by
SHELCA from
SHE DID GREAT
SHE HELPED ME SO MUCH SHE TOOK HER TIME TO ENSURE I DID EBERYTHING RIGHT
Date published: 2021-02-25
Rated 5 out of 5 by
Ida wilds from
Love it!!!
First time doing my taxes myself so easy and less money for fees I will do my own taxes from now on I love it!
Date published: 2021-02-25
Rated 3 out of 5 by
Norah1208 from
Horrible customer service this year.
I will buy another tax return software program next year. Not going to deal with online turbo tax or the software anymore. I paid $140 for just the federal tax return. Ridiculous. I'm not required to file a state tax return. I didn't need any help with my return. I did a live chat BECAUSE online turbo kept trying to get me to complete & file a state return. Deja kept me on the phone 40-45 minutes while she researched how to stop it. Crazy. She didn't know what to do. Then someone else took over. By then I figured out how to do it on my own. I e-filed my federal return without the state return. I questioned the lady that took over the live chat about the price, because I didn't recall it being that much with early bird special. Any way I spent about an hour on Chat and got no advice. For $140 got frustration. That price was supposed to include expert advise/customer service I thought - I got neither. I'm done with Turbo Tax! I'm gonna dump my intuit stock.
Date published: 2021-02-25
Rated 4 out of 5 by
Sassy Red Head from
They are great!
I had an issue finishing my 1099 but my agent Sasha helped out tremendously!! She was da bomb!!!
Date published: 2021-02-25
Rated 4 out of 5 by
SBBr from
Turbo Good but did not handle Crypto 1099-Misc wel
Everything went will until I had to file 1099-MISC from Blockfi I do not think turbo tax understands your are dealing with crypto for interest payments It was very confusing
Date published: 2021-02-25
Rated 5 out of 5 by
Dragon Lee from
SIMPLY AWESOME
I have to say that the 1099-B upload is the best feature the Turbo offers, which saved hours of time and chance of getting errors. love it
All TurboTax® Offerings Reviews - Page 3880
Date published: 2021-02-25
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
bayouboy68 from
unbelievable very informative
this is the first time doing my taxes myself, i'm not very smart when it comes to taxes! not only did they make it easy for me, i learned a great deal along the way that i had no idea about the money i could have got back if i would have used turbo tax sooner!
Date published: 2021-02-25
Rated 5 out of 5 by
Tysean from
Great help
the person that help me on live was a huge help, knew what i was doing wrong right away and walked me through it like a pr.
Date published: 2021-02-25
Rated 5 out of 5 by
C Rage from
Turbo Tax Is Intuitive
This was such an easy experience. Totally painless .
Date published: 2021-02-25
Rated 4 out of 5 by
Loso54 from
Turbo Tax review
The chat feature was extremely helpfull. They guided me through exactly what i needed.
Date published: 2021-02-25
Rated 5 out of 5 by
SHELCA from
SHE DID GREAT
SHE HELPED ME SO MUCH SHE TOOK HER TIME TO ENSURE I DID EBERYTHING RIGHT
Date published: 2021-02-25
Rated 5 out of 5 by
Ida wilds from
Love it!!!
First time doing my taxes myself so easy and less money for fees I will do my own taxes from now on I love it!
Date published: 2021-02-25
Rated 3 out of 5 by
Norah1208 from
Horrible customer service this year.
I will buy another tax return software program next year. Not going to deal with online turbo tax or the software anymore. I paid $140 for just the federal tax return. Ridiculous. I'm not required to file a state tax return. I didn't need any help with my return. I did a live chat BECAUSE online turbo kept trying to get me to complete & file a state return. Deja kept me on the phone 40-45 minutes while she researched how to stop it. Crazy. She didn't know what to do. Then someone else took over. By then I figured out how to do it on my own. I e-filed my federal return without the state return. I questioned the lady that took over the live chat about the price, because I didn't recall it being that much with early bird special. Any way I spent about an hour on Chat and got no advice. For $140 got frustration. That price was supposed to include expert advise/customer service I thought - I got neither. I'm done with Turbo Tax! I'm gonna dump my intuit stock.
Date published: 2021-02-25
Rated 4 out of 5 by
Sassy Red Head from
They are great!
I had an issue finishing my 1099 but my agent Sasha helped out tremendously!! She was da bomb!!!
Date published: 2021-02-25
Rated 4 out of 5 by
SBBr from
Turbo Good but did not handle Crypto 1099-Misc wel
Everything went will until I had to file 1099-MISC from Blockfi I do not think turbo tax understands your are dealing with crypto for interest payments It was very confusing
Date published: 2021-02-25
Rated 5 out of 5 by
Dragon Lee from
SIMPLY AWESOME
I have to say that the 1099-B upload is the best feature the Turbo offers, which saved hours of time and chance of getting errors. love it
All TurboTax® Offerings Reviews - Page 3880
Date published: 2021-02-25