TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great product Easy to use and walks you through the steps to file a return. It also double-checks to make sure there are no errors
Date published: 2022-08-09
Rated 5 out of 5 by from Awesome program Excellent experience . Easy to understand Easy to read.Easy to navigate.
Date published: 2022-08-09
Rated 4 out of 5 by from Sooo Easy Although my taxes have been rejected several times because my AGI does not match, turbo has made it easy for me to try again and fix the errors.
Date published: 2022-08-09
Rated 5 out of 5 by from Exellent service and tax assistance! I was very nervous and overwhelmed with filing returns. The tax expert put my mind at ease and helped me get my maximum return!
Date published: 2022-08-09
Rated 5 out of 5 by from Easy to follow instructions. Questions are clear. New form 7203 was required. Needs a more simple and clear explanation of what data are needed and why.
Date published: 2022-08-08
Rated 5 out of 5 by from Great Work great painless process cant wait to do my taxes with them again next year
Date published: 2022-08-08
Rated 4 out of 5 by from Turbo Tax is awesome Turbo Tax Intuit.com was user friendly. Plan to use it again next year!
Date published: 2022-08-08
Rated 5 out of 5 by from TurboTax is great The women that I had was always very nice and kept me informed through all of the process and was very helpful throughout the whole process of my taxes getting done
Date published: 2022-08-08
Rated 5 out of 5 by from Lisa was great! I really appreciate the full service premier with Lisa. She was pleasant and helpful.
Date published: 2022-08-08
Rated 1 out of 5 by from Worst Tax Company EVER! NOT Tax Preparer's Fault! My experience with the TurboTax website was terrible and I am VERY experienced with using websites for 20+ years. Not intuitive. For example, you can't check out and pay from the shopping cart! Perhaps the ONLY company online with this STUPID process. You must click on a non-shopping cart link way to the left and down from the shopping cart! I could not figure it out. Also there were other issues such that after an HOUR I had not checked out and I gave up. TurboTax has no customer service on weekends!!! So days later, my GREAT Tax Preparer kindly walked me through the stupid website and I was able to pay the NOT WORTH IT fee and move on. I sent two complaints and TurboTax has not contacted me after over a week. NEVER again, TurboTax, NEVER again!
Date published: 2022-08-08
All TurboTax® Offerings Reviews - Page 388
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great product Easy to use and walks you through the steps to file a return. It also double-checks to make sure there are no errors
Date published: 2022-08-09
Rated 5 out of 5 by from Awesome program Excellent experience . Easy to understand Easy to read.Easy to navigate.
Date published: 2022-08-09
Rated 4 out of 5 by from Sooo Easy Although my taxes have been rejected several times because my AGI does not match, turbo has made it easy for me to try again and fix the errors.
Date published: 2022-08-09
Rated 5 out of 5 by from Exellent service and tax assistance! I was very nervous and overwhelmed with filing returns. The tax expert put my mind at ease and helped me get my maximum return!
Date published: 2022-08-09
Rated 5 out of 5 by from Easy to follow instructions. Questions are clear. New form 7203 was required. Needs a more simple and clear explanation of what data are needed and why.
Date published: 2022-08-08
Rated 5 out of 5 by from Great Work great painless process cant wait to do my taxes with them again next year
Date published: 2022-08-08
Rated 4 out of 5 by from Turbo Tax is awesome Turbo Tax Intuit.com was user friendly. Plan to use it again next year!
Date published: 2022-08-08
Rated 5 out of 5 by from TurboTax is great The women that I had was always very nice and kept me informed through all of the process and was very helpful throughout the whole process of my taxes getting done
Date published: 2022-08-08
Rated 5 out of 5 by from Lisa was great! I really appreciate the full service premier with Lisa. She was pleasant and helpful.
Date published: 2022-08-08
Rated 1 out of 5 by from Worst Tax Company EVER! NOT Tax Preparer's Fault! My experience with the TurboTax website was terrible and I am VERY experienced with using websites for 20+ years. Not intuitive. For example, you can't check out and pay from the shopping cart! Perhaps the ONLY company online with this STUPID process. You must click on a non-shopping cart link way to the left and down from the shopping cart! I could not figure it out. Also there were other issues such that after an HOUR I had not checked out and I gave up. TurboTax has no customer service on weekends!!! So days later, my GREAT Tax Preparer kindly walked me through the stupid website and I was able to pay the NOT WORTH IT fee and move on. I sent two complaints and TurboTax has not contacted me after over a week. NEVER again, TurboTax, NEVER again!
Date published: 2022-08-08
All TurboTax® Offerings Reviews - Page 388