TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from TurboTax: still excellent as doing one's taxes The program is easy to use and still provides accurate returns and ensuring one gets all of the deductions/tax credits one is entitled to. Also, being able to import last year's tax return information is a big plus. I have been using TurboTax for almost a decade and in those respects the program did not disappoint. However, I was disappointed that the 2020 online version of TurboTax Premier allowed me to go through the interview process for preparing my state tax return, and then requested that I pay the additional $50 to file that return electronically or it would delete my state return. In contrast, the 2019 Premier version allowed me print my state return and gave me the option of filing it by mail if I did not want to file it electronically. Before beginning my tax returns this year I had already decided to file my state return by mail and closer to April 15th, as I owe state taxes. So I was a little irked that I did not have that option (to print and mail my state return) this year with the online Premier version. I'm sure other users who owe state income taxes this year are similarly upset. If TurboTax wants to retain customer loyalty they should allow users to at least print their state returns as per the 2019 Premier version. At the very least, tell the user what his options are BEFORE he/she starts on the state tax preparation section.
Date published: 2021-03-03
Rated 4 out of 5 by from Convienent, quick, and easy. Been using Turbo Tax for years, always works fast and I get my full refund. So much easier and free than going to a person.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is the Best!!! This is not the first time my taxes were prepared on Turbo Tax, however this is the first time I prepared them myself and it was so easy!!! Even though I owe the IRS this year I still give Turbo Tax 2 thumbs up!!!
Date published: 2021-03-03
Rated 5 out of 5 by from thanks! also great to have my stuff ready to go Super easy to use. Thanks for always checking over my filing 6000000 times
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is the best! it was a great and they helped me when need definitly will continue to use in the future
Date published: 2021-03-03
Rated 2 out of 5 by from Cost to much Just because I sold a small amount of stock I shouldn't have to pay 90$, don't get why it was 50 for my state, and didn't see anything about a charge to use my return to pay that 140 till the end which made it 180. Seems pretty ridiculous since you definitely make it sound FREE. The only reason I finished and paid is because I spent a couple hours doing this. I WILL NOT BE USING YOU ALL NEXT YEAR!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is WONDERFUL Filing with Turbo Tax it was fast and easy. Just the waiting game now.
Date published: 2021-03-03
Rated 4 out of 5 by from Better than Expected This is the first time that I've actually had to use the business version of Turbotax and it was much easier than I thought. I also had a lot less income from my business due to the pandemic so that may have been why it worked so well.
Date published: 2021-03-03
Rated 5 out of 5 by from Very User Friendly This was my first time filing taxes in a long time without the help of a CPA. It was very user friendly and walks you step by step. Felt very confident that it was done right.
Date published: 2021-03-03
Rated 5 out of 5 by from Not hard to use As a first time user, and someone who has used professional tax software in the past I found this easy to use. However I am more used to just going to forms and filling them in. With this type of software you always have to answer questions which I kind of find annoying and when going back to corrections, I very often had to re enter information which I found annoying. All and all, I will use it again.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 388
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax: still excellent as doing one's taxes The program is easy to use and still provides accurate returns and ensuring one gets all of the deductions/tax credits one is entitled to. Also, being able to import last year's tax return information is a big plus. I have been using TurboTax for almost a decade and in those respects the program did not disappoint. However, I was disappointed that the 2020 online version of TurboTax Premier allowed me to go through the interview process for preparing my state tax return, and then requested that I pay the additional $50 to file that return electronically or it would delete my state return. In contrast, the 2019 Premier version allowed me print my state return and gave me the option of filing it by mail if I did not want to file it electronically. Before beginning my tax returns this year I had already decided to file my state return by mail and closer to April 15th, as I owe state taxes. So I was a little irked that I did not have that option (to print and mail my state return) this year with the online Premier version. I'm sure other users who owe state income taxes this year are similarly upset. If TurboTax wants to retain customer loyalty they should allow users to at least print their state returns as per the 2019 Premier version. At the very least, tell the user what his options are BEFORE he/she starts on the state tax preparation section.
Date published: 2021-03-03
Rated 4 out of 5 by from Convienent, quick, and easy. Been using Turbo Tax for years, always works fast and I get my full refund. So much easier and free than going to a person.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is the Best!!! This is not the first time my taxes were prepared on Turbo Tax, however this is the first time I prepared them myself and it was so easy!!! Even though I owe the IRS this year I still give Turbo Tax 2 thumbs up!!!
Date published: 2021-03-03
Rated 5 out of 5 by from thanks! also great to have my stuff ready to go Super easy to use. Thanks for always checking over my filing 6000000 times
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is the best! it was a great and they helped me when need definitly will continue to use in the future
Date published: 2021-03-03
Rated 2 out of 5 by from Cost to much Just because I sold a small amount of stock I shouldn't have to pay 90$, don't get why it was 50 for my state, and didn't see anything about a charge to use my return to pay that 140 till the end which made it 180. Seems pretty ridiculous since you definitely make it sound FREE. The only reason I finished and paid is because I spent a couple hours doing this. I WILL NOT BE USING YOU ALL NEXT YEAR!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is WONDERFUL Filing with Turbo Tax it was fast and easy. Just the waiting game now.
Date published: 2021-03-03
Rated 4 out of 5 by from Better than Expected This is the first time that I've actually had to use the business version of Turbotax and it was much easier than I thought. I also had a lot less income from my business due to the pandemic so that may have been why it worked so well.
Date published: 2021-03-03
Rated 5 out of 5 by from Very User Friendly This was my first time filing taxes in a long time without the help of a CPA. It was very user friendly and walks you step by step. Felt very confident that it was done right.
Date published: 2021-03-03
Rated 5 out of 5 by from Not hard to use As a first time user, and someone who has used professional tax software in the past I found this easy to use. However I am more used to just going to forms and filling them in. With this type of software you always have to answer questions which I kind of find annoying and when going back to corrections, I very often had to re enter information which I found annoying. All and all, I will use it again.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 388