TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Lots to be desired this year Took a very long time to incorporate from 8915F, then when finally available the wording was so poor that a lot of people, just look at the community conversations, were frustrated and confused about the disaster distribution information. I am pretty sure many people will submit not realizing that part of the income that should be taxed this year is not included. REVIEW THE WORDING FOR FORM 8915 E information entry section, you have to enter the amounts twice nd it is NOT clear. Then please improve the quality of your TurboTax representatives. Until I spoke with an expert I got so many I do not have any clue as to what form you are talking about from your representatives. A complete disaster this year!
Date published: 2022-03-28
Rated 2 out of 5 by from Review Title is a worthless field on this form Software overall is decent, but a quick google search will show there's an unresolved issue for S Corp form 2553 where the program continues to ask you for a form to file for S Corp status even if you already have filed, and doesn't allow you to proceed without an attachment. Overall it's evident that there's very little care given to UI/UX (That means user interface and User experience) at turbotax, and they need a better front end development team that understands it, BADLY.
Date published: 2022-03-28
Rated 5 out of 5 by from Taxes made easy!! turbo tax was extremely easy to use. had many helpful sidebars throughout the process
Date published: 2022-03-28
Rated 5 out of 5 by from TurboTax is Awesome TurboTax guide me from A-Z and make my Tax Filing easy,fast,exellent.
Date published: 2022-03-28
Rated 1 out of 5 by from SCAM Turbotax started off as free for military members. But I find as the years go on, they find a way to charge and add fees. After getting to the end of my taxes, and having to pay $164 in fees, this will be my last time using this software!!
Date published: 2022-03-28
Rated 5 out of 5 by from Great to work with always always great to work with each year.....I will be back next year,,,,
Date published: 2022-03-28
Rated 5 out of 5 by from love turbo tax so easy Turbo tax was very helpful. I use it every year and have been for several years.
Date published: 2022-03-28
Rated 5 out of 5 by from Easy to use and helpful Easy to use with help available when I need it. Click ons for additional information and the ability to import make it easy to complete my tax returns.
Date published: 2022-03-28
Rated 5 out of 5 by from great service the whole process was easy for the young adult who has never filed on her own before
Date published: 2022-03-27
Rated 5 out of 5 by from I have been using Turbo Tax since 2017! It is very easy to understand and if you are not sure of the questions asked, there are explanation tabs added to help further explain. What is also great if you get stuck there are live Tax agents to help. It is an additional fee, but very small and worth it. I have only used the help of the agent once as I had to file taxes from my last and current residency and there were some questions I needed assistance on, and I got the answers I needed. I love Turbo Tax and will recommend!
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3868
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Lots to be desired this year Took a very long time to incorporate from 8915F, then when finally available the wording was so poor that a lot of people, just look at the community conversations, were frustrated and confused about the disaster distribution information. I am pretty sure many people will submit not realizing that part of the income that should be taxed this year is not included. REVIEW THE WORDING FOR FORM 8915 E information entry section, you have to enter the amounts twice nd it is NOT clear. Then please improve the quality of your TurboTax representatives. Until I spoke with an expert I got so many I do not have any clue as to what form you are talking about from your representatives. A complete disaster this year!
Date published: 2022-03-28
Rated 2 out of 5 by from Review Title is a worthless field on this form Software overall is decent, but a quick google search will show there's an unresolved issue for S Corp form 2553 where the program continues to ask you for a form to file for S Corp status even if you already have filed, and doesn't allow you to proceed without an attachment. Overall it's evident that there's very little care given to UI/UX (That means user interface and User experience) at turbotax, and they need a better front end development team that understands it, BADLY.
Date published: 2022-03-28
Rated 5 out of 5 by from Taxes made easy!! turbo tax was extremely easy to use. had many helpful sidebars throughout the process
Date published: 2022-03-28
Rated 5 out of 5 by from TurboTax is Awesome TurboTax guide me from A-Z and make my Tax Filing easy,fast,exellent.
Date published: 2022-03-28
Rated 1 out of 5 by from SCAM Turbotax started off as free for military members. But I find as the years go on, they find a way to charge and add fees. After getting to the end of my taxes, and having to pay $164 in fees, this will be my last time using this software!!
Date published: 2022-03-28
Rated 5 out of 5 by from Great to work with always always great to work with each year.....I will be back next year,,,,
Date published: 2022-03-28
Rated 5 out of 5 by from love turbo tax so easy Turbo tax was very helpful. I use it every year and have been for several years.
Date published: 2022-03-28
Rated 5 out of 5 by from Easy to use and helpful Easy to use with help available when I need it. Click ons for additional information and the ability to import make it easy to complete my tax returns.
Date published: 2022-03-28
Rated 5 out of 5 by from great service the whole process was easy for the young adult who has never filed on her own before
Date published: 2022-03-27
Rated 5 out of 5 by from I have been using Turbo Tax since 2017! It is very easy to understand and if you are not sure of the questions asked, there are explanation tabs added to help further explain. What is also great if you get stuck there are live Tax agents to help. It is an additional fee, but very small and worth it. I have only used the help of the agent once as I had to file taxes from my last and current residency and there were some questions I needed assistance on, and I got the answers I needed. I love Turbo Tax and will recommend!
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3868