TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Review of Product - Turbo Tax Overall I like the product. Heidi, the individual that aided me at the end of the process was well informed and treated me with respect. Also she comes across as a nice individual. As for improvements, I suggest you put more work into the question and answer prompt. It is not very intuitive relative to key words taking the user to the answer they are looking for.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax is Amazing! Love it! I would highly recommend Turbotax. It fast and accurate. You won't be disappointed. Did I mention its Free!!!
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax Program I have used Turbo Tax for 15-20 years and have never had a problem with the program. I wouldn't rely on any other program or person to do my taxes.
Date published: 2021-04-08
Rated 4 out of 5 by from Turbo Tax is good but its getting more expensive Seems like every year prices just keep rising....Starting to get a little ridiculous it costs so much just to "pay" your taxes
Date published: 2021-04-08
Rated 5 out of 5 by from Love TurboTax As always TurboTax was easy to use, told us when it would be good to file or to wait while the processed new updates and guarantees our return based on our answers.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo tax is awesome! Great experience as always. My family has used Turbotax for years.
Date published: 2021-04-08
Rated 4 out of 5 by from 2020 tax Turbo Tax is very thorough. Walked me thru everything Got best refund
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax; simplifies the overly complicated I've been using TurboTax products since the 1980's. In all that time I've never been let down by the performance and results. From Stocks, mortgages, investments, winnings, losses, and many other tax vexing endeavors TurboTax has had the answer. If I couldn't find what I needed in their help files, then it was one of the forums. Fantastic company that gets easier and easier to use every year.
Date published: 2021-04-08
Rated 3 out of 5 by from Not quite awesome this year Disappointed in coding's friendliness and accuracy. First, when reviewed my input for other Income, the section on other income did not let me see what I had done, so I inputted it again. Then, it turned out I had the income x 2. And it would not let me delete the original value. It was confusing and I had to call the help desk. The second problem was more severe and potentially costly. During the input of medical expenses deduction, Turbo Tax counseled that those that had 1099-R and a box 5 amount did not have to enter the insurance premium in the medical expense section. However, there was no evidence that the code had picked up that number in box 5. Furthermore, box on the 1099-R is not even just for insurance premiums--it can also include Roth IRA contributions. So how can Turbo Tax know how the cost of the insurance premiums. Instructions did not match code. Appears to be a potentially big mistake.
Date published: 2021-04-08
Rated 5 out of 5 by from Great I have used turbo tax for 2 years now and am very satisfied.
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 3855
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Review of Product - Turbo Tax Overall I like the product. Heidi, the individual that aided me at the end of the process was well informed and treated me with respect. Also she comes across as a nice individual. As for improvements, I suggest you put more work into the question and answer prompt. It is not very intuitive relative to key words taking the user to the answer they are looking for.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax is Amazing! Love it! I would highly recommend Turbotax. It fast and accurate. You won't be disappointed. Did I mention its Free!!!
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax Program I have used Turbo Tax for 15-20 years and have never had a problem with the program. I wouldn't rely on any other program or person to do my taxes.
Date published: 2021-04-08
Rated 4 out of 5 by from Turbo Tax is good but its getting more expensive Seems like every year prices just keep rising....Starting to get a little ridiculous it costs so much just to "pay" your taxes
Date published: 2021-04-08
Rated 5 out of 5 by from Love TurboTax As always TurboTax was easy to use, told us when it would be good to file or to wait while the processed new updates and guarantees our return based on our answers.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo tax is awesome! Great experience as always. My family has used Turbotax for years.
Date published: 2021-04-08
Rated 4 out of 5 by from 2020 tax Turbo Tax is very thorough. Walked me thru everything Got best refund
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax; simplifies the overly complicated I've been using TurboTax products since the 1980's. In all that time I've never been let down by the performance and results. From Stocks, mortgages, investments, winnings, losses, and many other tax vexing endeavors TurboTax has had the answer. If I couldn't find what I needed in their help files, then it was one of the forums. Fantastic company that gets easier and easier to use every year.
Date published: 2021-04-08
Rated 3 out of 5 by from Not quite awesome this year Disappointed in coding's friendliness and accuracy. First, when reviewed my input for other Income, the section on other income did not let me see what I had done, so I inputted it again. Then, it turned out I had the income x 2. And it would not let me delete the original value. It was confusing and I had to call the help desk. The second problem was more severe and potentially costly. During the input of medical expenses deduction, Turbo Tax counseled that those that had 1099-R and a box 5 amount did not have to enter the insurance premium in the medical expense section. However, there was no evidence that the code had picked up that number in box 5. Furthermore, box on the 1099-R is not even just for insurance premiums--it can also include Roth IRA contributions. So how can Turbo Tax know how the cost of the insurance premiums. Instructions did not match code. Appears to be a potentially big mistake.
Date published: 2021-04-08
Rated 5 out of 5 by from Great I have used turbo tax for 2 years now and am very satisfied.
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 3855