TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EZ PZ The site is friendly and easy to maneuver. The Chat help I received was favorable and a learning experience for both.
Date published: 2021-05-17
Rated 3 out of 5 by from TURBOTAX IS NOT AS EASY AS ADVERTISED THE PROGRAM WAS DIFFICULT TO USE AND FREQUENTLY REFERRED THE USER BACK TO ALREADY FILLED IN SCREENS. IT ALSO DID NOT RECOGNIZE ITEMS CHECKED WHEN INITIALLY ENTERED.
Date published: 2021-05-17
Rated 5 out of 5 by from easy fast and good breakdown walked me through each step
Date published: 2021-05-17
Rated 5 out of 5 by from Great tax tool for standard situations I had a simple form this year, but I wanted help from a Tax preparer to act as a check. It was a simple process to get help
Date published: 2021-05-17
Rated 5 out of 5 by from Fast and Easy Took me through each step, and completed in about an hour, which was great for a complicated return.
Date published: 2021-05-17
Rated 1 out of 5 by from This service is very poor. Two years in a row, I have used this service, both submissions rejected for same reason. Even submitting with correct information as verified with IRS, the submission rejects. Very frustrating to be robbed of $63 for a service not delivering results. So what else do you do if all information is correct and this service still insists a $60 payment.... HORRIBLE!!
Date published: 2021-05-17
Rated 5 out of 5 by from Perfect tax tool for individuals Couldn't be easier; explanations and further information accessed under learn more, is thorough.
Date published: 2021-05-17
Rated 5 out of 5 by from Better than a CPA I used TurboTax for many years, then used a CPA for a couple years when my financial situation changed dramatically. I went back to using TurboTax last year. My reason is that when I give my info to the CPA I have to compile all the numbers and forms myself. I do the same thing with TurboTax, but the added advantage is the questions asked to make sure I'm not missing any income or deductions. The CPA just takes what I give them and inputs the numbers. They don't ask any questions so I could be missing lots of items. And since the tax laws are adjusted annually, it's really important to know exactly when the options are.
Date published: 2021-05-17
Rated 4 out of 5 by from Complicated Taxes made easier Love that it keeps my info in one place year after year! It gets a little easier to do taxes every year!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax 2020 Easy to use - each year more and more is transferred electronically. All the history is there to make annual changes easier.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 3848
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EZ PZ The site is friendly and easy to maneuver. The Chat help I received was favorable and a learning experience for both.
Date published: 2021-05-17
Rated 3 out of 5 by from TURBOTAX IS NOT AS EASY AS ADVERTISED THE PROGRAM WAS DIFFICULT TO USE AND FREQUENTLY REFERRED THE USER BACK TO ALREADY FILLED IN SCREENS. IT ALSO DID NOT RECOGNIZE ITEMS CHECKED WHEN INITIALLY ENTERED.
Date published: 2021-05-17
Rated 5 out of 5 by from easy fast and good breakdown walked me through each step
Date published: 2021-05-17
Rated 5 out of 5 by from Great tax tool for standard situations I had a simple form this year, but I wanted help from a Tax preparer to act as a check. It was a simple process to get help
Date published: 2021-05-17
Rated 5 out of 5 by from Fast and Easy Took me through each step, and completed in about an hour, which was great for a complicated return.
Date published: 2021-05-17
Rated 1 out of 5 by from This service is very poor. Two years in a row, I have used this service, both submissions rejected for same reason. Even submitting with correct information as verified with IRS, the submission rejects. Very frustrating to be robbed of $63 for a service not delivering results. So what else do you do if all information is correct and this service still insists a $60 payment.... HORRIBLE!!
Date published: 2021-05-17
Rated 5 out of 5 by from Perfect tax tool for individuals Couldn't be easier; explanations and further information accessed under learn more, is thorough.
Date published: 2021-05-17
Rated 5 out of 5 by from Better than a CPA I used TurboTax for many years, then used a CPA for a couple years when my financial situation changed dramatically. I went back to using TurboTax last year. My reason is that when I give my info to the CPA I have to compile all the numbers and forms myself. I do the same thing with TurboTax, but the added advantage is the questions asked to make sure I'm not missing any income or deductions. The CPA just takes what I give them and inputs the numbers. They don't ask any questions so I could be missing lots of items. And since the tax laws are adjusted annually, it's really important to know exactly when the options are.
Date published: 2021-05-17
Rated 4 out of 5 by from Complicated Taxes made easier Love that it keeps my info in one place year after year! It gets a little easier to do taxes every year!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax 2020 Easy to use - each year more and more is transferred electronically. All the history is there to make annual changes easier.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 3848