TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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Life Changes
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Mishy2222 from
Easy peasy
I had absolutely no idea how easy this was!! Will never pay hundreds again!
Date published: 2021-02-21
Rated 5 out of 5 by
Stratus21 from
Turbo Tax has been great for me the last few years
Turbo Tax is great, easy to file and fast. Good Job!!
Date published: 2021-02-21
Rated 4 out of 5 by
null from
Made it with Turbo-Tax
Made it through this year's return (2020) without injury! Importing the forms was a big plus. But due to the forms, I canceled any future investment with Betterment due to its complication in reporting and obtaining the forms. Had one glitch with the TT program due to the Betterment forms I believe. I spoke with Mark via an appointment to get the issue resolved and he was very helpful. Kudos for having guys like him available for appointments. An easy work-around was found and it saved the day. Had to pay the government this year again, but I'm not complaining. I do learn from each tax return to keep things as simple as possible and which banking houses are easy to work with (like TD Ameritrade) to get records and forms.
Date published: 2021-02-21
Rated 5 out of 5 by
Soinnach from
Same smooth easy process
It's awesome to see the same smooth process and steps each year. It takes so much of the stress out of doing taxes.
Date published: 2021-02-21
Rated 3 out of 5 by
Coavlanche from
Used to be much better
It took me several tries before it would give me the option to pay for state. The first time it failed the e-file with a completely useless message which translated into "you didn't pay for state so we can't file them". Well, had it given me the option, that would have been great. To fix this I had to basically re-do state. When I did, it brought in phantom info from 2019 that I had already removed (W2's, etc). Did this three times before it gave me the option to pay for state and successfully complete an e-filing. Apparently QA isn't what it used to be. I'll probably use H&R Blocks online filing next year.
Date published: 2021-02-21
Rated 5 out of 5 by
La Abuela de Harley from
Turbo Tax very easy to use
it was very easy to use and the system helps you navigate easily
Date published: 2021-02-21
Rated 5 out of 5 by
jk16chemist from
Advice for all
Amazing. Turbo experts made me walk through entire process.
Date published: 2021-02-21
Rated 5 out of 5 by
NateH23 from
Always a great experience
As someone who works in an industry that heavily relies on the user experience, I am constantly impressed with how user-friendly Turbo Tax's interface. I'm grateful that they always make the experience painless and straightforward. Highly recommend!
Date published: 2021-02-21
Rated 1 out of 5 by
CaribbeanBoy98 from
Nickel and Diming
Each year the prices go up and the consumer has to do more work. This is my last year using you all. I'm so disappointed and appalled.
Date published: 2021-02-21
Rated 4 out of 5 by
Frankie775 from
Simple and Easy
The user interface is extremely easy to use and makes filing taxes very simple. Did stumble upon one issue but after finding a thread with other users having the same issue a TT tech responded with answers on how to solve.
All TurboTax® Offerings Reviews - Page 3848
Date published: 2021-02-21
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Mishy2222 from
Easy peasy
I had absolutely no idea how easy this was!! Will never pay hundreds again!
Date published: 2021-02-21
Rated 5 out of 5 by
Stratus21 from
Turbo Tax has been great for me the last few years
Turbo Tax is great, easy to file and fast. Good Job!!
Date published: 2021-02-21
Rated 4 out of 5 by
null from
Made it with Turbo-Tax
Made it through this year's return (2020) without injury! Importing the forms was a big plus. But due to the forms, I canceled any future investment with Betterment due to its complication in reporting and obtaining the forms. Had one glitch with the TT program due to the Betterment forms I believe. I spoke with Mark via an appointment to get the issue resolved and he was very helpful. Kudos for having guys like him available for appointments. An easy work-around was found and it saved the day. Had to pay the government this year again, but I'm not complaining. I do learn from each tax return to keep things as simple as possible and which banking houses are easy to work with (like TD Ameritrade) to get records and forms.
Date published: 2021-02-21
Rated 5 out of 5 by
Soinnach from
Same smooth easy process
It's awesome to see the same smooth process and steps each year. It takes so much of the stress out of doing taxes.
Date published: 2021-02-21
Rated 3 out of 5 by
Coavlanche from
Used to be much better
It took me several tries before it would give me the option to pay for state. The first time it failed the e-file with a completely useless message which translated into "you didn't pay for state so we can't file them". Well, had it given me the option, that would have been great. To fix this I had to basically re-do state. When I did, it brought in phantom info from 2019 that I had already removed (W2's, etc). Did this three times before it gave me the option to pay for state and successfully complete an e-filing. Apparently QA isn't what it used to be. I'll probably use H&R Blocks online filing next year.
Date published: 2021-02-21
Rated 5 out of 5 by
La Abuela de Harley from
Turbo Tax very easy to use
it was very easy to use and the system helps you navigate easily
Date published: 2021-02-21
Rated 5 out of 5 by
jk16chemist from
Advice for all
Amazing. Turbo experts made me walk through entire process.
Date published: 2021-02-21
Rated 5 out of 5 by
NateH23 from
Always a great experience
As someone who works in an industry that heavily relies on the user experience, I am constantly impressed with how user-friendly Turbo Tax's interface. I'm grateful that they always make the experience painless and straightforward. Highly recommend!
Date published: 2021-02-21
Rated 1 out of 5 by
CaribbeanBoy98 from
Nickel and Diming
Each year the prices go up and the consumer has to do more work. This is my last year using you all. I'm so disappointed and appalled.
Date published: 2021-02-21
Rated 4 out of 5 by
Frankie775 from
Simple and Easy
The user interface is extremely easy to use and makes filing taxes very simple. Did stumble upon one issue but after finding a thread with other users having the same issue a TT tech responded with answers on how to solve.
All TurboTax® Offerings Reviews - Page 3848
Date published: 2021-02-21