TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Excellent service I did not interact with any live expert because I trust your system to complete my taxes. Great system and easier to follow through with your explanation.
Date published: 2021-02-16
Rated 5 out of 5 by from great job very helpful all the way through. all issues solved with little effort on my part
Date published: 2021-02-16
Rated 1 out of 5 by from Turbo tax was terrible I filed both federal and state rates with turbo tax. Before I completed the transaction, I was assured that an expert had reviewed my return and I paid $45.00 for expert assistance. I want my money refunded since my state tax was returned twice stating that there was a duplication of an entry. Luckily, I had printed the documents and spotted the duplication, but could not locate the document. I called live help who could not help me: I was on the line with him for over an hour, but he could locate the document. I finally located the document and as able to send my return in. I am so amazed that : even though the language was that an expert reviews every document, that the mistake was not caught and the expert could not help me. Please refund my money. What a disappointment.
Date published: 2021-02-16
Rated 5 out of 5 by from You guys ALMOST lost me lort! Caitlyn was my agent and she was SOOOO patient and understanding with my situation. I am literally in tears because I seriously thought I did something wrong. She was very adament on making sure that resolved this issue and I thank God for her and this program!
Date published: 2021-02-16
Rated 5 out of 5 by from HIGHLY RECOMMENDED I highly recommend turbo tax. I have been a turbo tax filer for 6 years now and I love how they remind you of things you would never think of if they did not remind you. Also, very affordable prices.
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax is Great TurboTax is great and very easy to use. Ive been using it for the past 7 years.
Date published: 2021-02-16
Rated 5 out of 5 by from Awesome Quick Easy and Fast. Always helps to give the best refund and doesn't cost much to file.
Date published: 2021-02-16
Rated 3 out of 5 by from quality declining Been using turbo tax for many years and this year it has been my worst experience.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is Turboiffic! Simple. Fast. Efficient. I'm a single mom with two toddlers. I filed online, while doing laundry, cooking dinner, and picking up after my toddlers. It was easy. Super Fast. Totally recommend!
Date published: 2021-02-16
Rated 5 out of 5 by from easy as pie I can set at home sip a cup of coffee and do my taxes. No part time "seasonal" people guessing, going ummm, and having to stop to ask an experienced person questions, while I sweat if they are being done right, like my local tax return locations. The step by step programs are easy to follow and as long as it stays this easy, I will be back!
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 3847
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent service I did not interact with any live expert because I trust your system to complete my taxes. Great system and easier to follow through with your explanation.
Date published: 2021-02-16
Rated 5 out of 5 by from great job very helpful all the way through. all issues solved with little effort on my part
Date published: 2021-02-16
Rated 1 out of 5 by from Turbo tax was terrible I filed both federal and state rates with turbo tax. Before I completed the transaction, I was assured that an expert had reviewed my return and I paid $45.00 for expert assistance. I want my money refunded since my state tax was returned twice stating that there was a duplication of an entry. Luckily, I had printed the documents and spotted the duplication, but could not locate the document. I called live help who could not help me: I was on the line with him for over an hour, but he could locate the document. I finally located the document and as able to send my return in. I am so amazed that : even though the language was that an expert reviews every document, that the mistake was not caught and the expert could not help me. Please refund my money. What a disappointment.
Date published: 2021-02-16
Rated 5 out of 5 by from You guys ALMOST lost me lort! Caitlyn was my agent and she was SOOOO patient and understanding with my situation. I am literally in tears because I seriously thought I did something wrong. She was very adament on making sure that resolved this issue and I thank God for her and this program!
Date published: 2021-02-16
Rated 5 out of 5 by from HIGHLY RECOMMENDED I highly recommend turbo tax. I have been a turbo tax filer for 6 years now and I love how they remind you of things you would never think of if they did not remind you. Also, very affordable prices.
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax is Great TurboTax is great and very easy to use. Ive been using it for the past 7 years.
Date published: 2021-02-16
Rated 5 out of 5 by from Awesome Quick Easy and Fast. Always helps to give the best refund and doesn't cost much to file.
Date published: 2021-02-16
Rated 3 out of 5 by from quality declining Been using turbo tax for many years and this year it has been my worst experience.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is Turboiffic! Simple. Fast. Efficient. I'm a single mom with two toddlers. I filed online, while doing laundry, cooking dinner, and picking up after my toddlers. It was easy. Super Fast. Totally recommend!
Date published: 2021-02-16
Rated 5 out of 5 by from easy as pie I can set at home sip a cup of coffee and do my taxes. No part time "seasonal" people guessing, going ummm, and having to stop to ask an experienced person questions, while I sweat if they are being done right, like my local tax return locations. The step by step programs are easy to follow and as long as it stays this easy, I will be back!
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 3847